St. Charles Nissan Hyundai

Deceptive Sales!!! $250 Holiday Gift Card Promotion... I went in last week to purchase a 2024 Genesis GV70. After test driving the vehicle, I asked the sales person (Kevin Thomas) to get me pricing on the vehicle, which he promptly did and returned with a deal sheet within a few minutes and I told him that I would call him by the end of the day to let him know if we had a deal or not. Later that afternoon, I called Kevin back to let him know that we had a deal and asked him to get the paperwork ready and I would come back the next day to sign after putting a $1,000 deposit down. When I arrived the next day to sign the paperwork, Kevin slid a piece of paper in front of me that stated I opted out of the $250 holiday gift card program. I told him that I still wanted the gift card, but he said they took that off the price of the car, but could add it back in if I truly wanted the gift card, which I declined. WHY WOULD I PAY FOR MY OWN GIFT CARD? I didn't try to haggle on the price of the car or negotiate a cheaper price at any point during the transaction and gave them exactly what they asked for. I should have just walked away from this deal and gone someplace else.

Mitch is a good honest salesman. He will work with you to get what you need. He has great follow-up with you.

Excellent professionalism. Very hard workers. I would recommend Roger Dodd to any of my family or friends

I worked with Mitch, and he was very helpful. I am very happy with my car purchase.

This was the fifth vehicle that I have purchased from St. Charles Nissan. I am always very pleased. I will be back again, and I do highly recommend this dealer, and Nissan in general

Weldon was very helpful. He helped us understand our options with the financing. He showed us about all the cool features of the car. He was very pleasant and best of all not pushy. He really wants you to enjoy your purchase. We appreciate that.

Mr Streeter was a joy to work with … very knowledgeable and particularly well informed on all the electronics. He handled everything smoothly.

Greg winters is a very good customer service representative. He remembered us from several years ago and was polite and helped us find a great buy.

I like the size of the dealership. Employees are nice as well. Many cars to choose from.

Great no pressure dealership to work with. The salesman are very knowledgeable on the cars the offer. Very helpful in getting the loan I needed. Would definitely buy from them again. Great dealership!