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Henkel Chrysler Dodge Jeep Ram

(563 reviews)
Visit Henkel Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award

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New (269) 841-4477 (269) 841-4477
Used (269) 841-4203 (269) 841-4203
Service (269) 841-4256 (269) 841-4256

Inventory

See all 306 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since May 2012.
Established in the 1960's Henkel Chrysler Jeep Dodge Ram has grown to become a premier auto dealer in the Midwest region. Throughout our tenure we have strived to include the best possible customer service with top-notch repair/maintenance work and comprehensive new and used car truck minivan and SUV inventories.

We offer a state-of-the-art showroom Parts & Service Centers and Finance Department. Whether you are in need of a new Chrysler automobile or parts / service for your current vehicle Henkel Chrysler Jeep Dodge of Battle Creek is here to assist you with any of your automotive needs!
Shop In Your Pajamas 24/7

Service center

Phone number (269) 841-4256

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Henkel Chrysler Dodge Jeep Ram from DealerRater.

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I dont care to write reviews , but the salesman was very

I dont care to write reviews , but the salesman was very nice and took care of us

I dont care to write reviews , but the salesman was very

I dont care to write reviews , but the salesman was very nice and took care of us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It means a lot that you shared this feedback. We’re glad our sales team took care of you and that you’re enjoying your GMC 2500. We look forward to assisting you again down the road.

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Jarred took the time to answer my questions before I made

Jarred took the time to answer my questions before I made the drive to Battle Creek. It was a smooth process, and I left with the vehicle I wanted!

Jarred took the time to answer my questions before I made

Jarred took the time to answer my questions before I made the drive to Battle Creek. It was a smooth process, and I left with the vehicle I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Henkel Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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Absolutely great service, advice and price.

Absolutely great service, advice and price. Very comfortable sales process and gave us confidence in the purchase.

Absolutely great service, advice and price.

Absolutely great service, advice and price. Very comfortable sales process and gave us confidence in the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henkel Chrysler Dodge Jeep Ram!

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Our lease was up on our 2024 Wrangler and Henkel had

Our lease was up on our 2024 Wrangler and Henkel had exactly what we wanted in a 2026 Wrangler. I contacted Logan Kerns and he made the whole process easy and painless. I would highly recommend working with Logan if you want a quick and efficient purchase.

Our lease was up on our 2024 Wrangler and Henkel had

Our lease was up on our 2024 Wrangler and Henkel had exactly what we wanted in a 2026 Wrangler. I contacted Logan Kerns and he made the whole process easy and painless. I would highly recommend working with Logan if you want a quick and efficient purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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I worked with Doug and Todd.

I worked with Doug and Todd. Both were amazing and made me feel comfortable with this HUGE decision. Great teamwork and Eric from finance communications were great also. Thanks Guys.

I worked with Doug and Todd.

I worked with Doug and Todd. Both were amazing and made me feel comfortable with this HUGE decision. Great teamwork and Eric from finance communications were great also. Thanks Guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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I've been calling and leaving messages daily.

I've been calling and leaving messages daily. No response to my issues. No after sale service.

I've been calling and leaving messages daily.

I've been calling and leaving messages daily. No response to my issues. No after sale service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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"The Price is the Price" "Fees are how we make our

"The Price is the Price" "Fees are how we make our money"... Promise of things haven't received yet. Nick in vehicle looks like it was covered with fingernail polish.

"The Price is the Price" "Fees are how we make our

"The Price is the Price" "Fees are how we make our money"... Promise of things haven't received yet. Nick in vehicle looks like it was covered with fingernail polish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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Neida was great!

Neida was great! She was very helpful and appreciate the fact that she was not pushy. She took a lot of the stress out of buying a new car.

Neida was great!

Neida was great! She was very helpful and appreciate the fact that she was not pushy. She took a lot of the stress out of buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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This was the most pleasant experience of my life at a

This was the most pleasant experience of my life at a dealership! Jarred was AWESOME to work with throughout the entire experience. We purchased 3 commercial vans for our business and I will highly recommend this team to everyone that we know.

This was the most pleasant experience of my life at a

This was the most pleasant experience of my life at a dealership! Jarred was AWESOME to work with throughout the entire experience. We purchased 3 commercial vans for our business and I will highly recommend this team to everyone that we know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henkel Chrysler Dodge Jeep Ram are glad to have you as a customer.

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They took the time to make sure i was getting the correct

They took the time to make sure i was getting the correct vehicle I was looking for and if it was correct they made the correct . The sales person Kat was very helpful

They took the time to make sure i was getting the correct

They took the time to make sure i was getting the correct vehicle I was looking for and if it was correct they made the correct . The sales person Kat was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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