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Henkel Chrysler Dodge Jeep Ram

(474 reviews)
Visit Henkel Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award

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New (269) 841-4477 (269) 841-4477
Used (269) 841-4203 (269) 841-4203
Service (269) 841-4256 (269) 841-4256

Inventory

See all 185 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2012.
Established in the 1960's Henkel Chrysler Jeep Dodge Ram has grown to become a premier auto dealer in the Midwest region. Throughout our tenure we have strived to include the best possible customer service with top-notch repair/maintenance work and comprehensive new and used car truck minivan and SUV inventories.

We offer a state-of-the-art showroom Parts & Service Centers and Finance Department. Whether you are in need of a new Chrysler automobile or parts / service for your current vehicle Henkel Chrysler Jeep Dodge of Battle Creek is here to assist you with any of your automotive needs!
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Service center

Phone number (269) 841-4256

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

(474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Henkel Chrysler Dodge Jeep Ram from DealerRater.

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This was a delightful experience.

This was a delightful experience. Gale was so helpful and can't say enough about his Professionalism. I'm a Toyota guy, but I love my new Dodge Hornet GT. Wish I could of been able to afford the RT though....Beautifully built vehicles.

This was a delightful experience.

This was a delightful experience. Gale was so helpful and can't say enough about his Professionalism. I'm a Toyota guy, but I love my new Dodge Hornet GT. Wish I could of been able to afford the RT though....Beautifully built vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I trust Henkel to give me the best deal on a nice Jeep.

I trust Henkel to give me the best deal on a nice Jeep. Logan, my sales professional, was especially helpful in getting me into my new 2024 Jeep Grand Cherokee!

I trust Henkel to give me the best deal on a nice Jeep.

I trust Henkel to give me the best deal on a nice Jeep. Logan, my sales professional, was especially helpful in getting me into my new 2024 Jeep Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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We have always had superior customer service that has led

We have always had superior customer service that has led us to be a repeat customer.

We have always had superior customer service that has led

We have always had superior customer service that has led us to be a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Neida Mendez was very nice and super helpful for our

Neida Mendez was very nice and super helpful for our purchasing decision. We give her 100 stars.

Neida Mendez was very nice and super helpful for our

Neida Mendez was very nice and super helpful for our purchasing decision. We give her 100 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always great to work with.

Always great to work with. Staff is friendly and knowledgeable. I will buy from them again.

Always great to work with.

Always great to work with. Staff is friendly and knowledgeable. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Loren was great to work with and there was no pressure

Loren was great to work with and there was no pressure throughout the buying process. We appreciated the ability to drive multiple vehicles and to be able to compare them side by side.

Loren was great to work with and there was no pressure

Loren was great to work with and there was no pressure throughout the buying process. We appreciated the ability to drive multiple vehicles and to be able to compare them side by side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Love our new van!

Love our new van! Not an even one second of buyers remorse. Jarred was knowledgable & courteous. He stayed focused on what we wanted while trying to get us the best price. His first pick was what we left with. Everyone we dealt with after that provided the same excellent customer service.

Love our new van!

Love our new van! Not an even one second of buyers remorse. Jarred was knowledgable & courteous. He stayed focused on what we wanted while trying to get us the best price. His first pick was what we left with. Everyone we dealt with after that provided the same excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent staff and facility.

Excellent staff and facility. Very helpful and easy to deal with. Highly recommended interaction with this dealership

Excellent staff and facility.

Excellent staff and facility. Very helpful and easy to deal with. Highly recommended interaction with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Salesman was rude.

Salesman was rude. When told I would have a call back in a week or less, it actually took 3 weeks and then they didn’t fix the issue. Customer service was a zero and the only reason I gave a 2 star was because they didn’t sell the vehicle out from under my deposit.

Salesman was rude.

Salesman was rude. When told I would have a call back in a week or less, it actually took 3 weeks and then they didn’t fix the issue. Customer service was a zero and the only reason I gave a 2 star was because they didn’t sell the vehicle out from under my deposit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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This dealership sold me a vehicle that I only had to

This dealership sold me a vehicle that I only had to purchase because I was hit head on by a semi truck. They knew I was in a vulnerable position and sold me a car that has blown its engine 2 times in the 10 months I’ve had the vehicle. I know this business has no ethics but the way I got played was crazy.

This dealership sold me a vehicle that I only had to

This dealership sold me a vehicle that I only had to purchase because I was hit head on by a semi truck. They knew I was in a vulnerable position and sold me a car that has blown its engine 2 times in the 10 months I’ve had the vehicle. I know this business has no ethics but the way I got played was crazy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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