I have purchased 2 used vehicles from Henkle! Words can not express how wonderful my car buying experience was the second time especially! Clay is an ...amazing salesman and I highly recommend anyone looking for a vehicle (new or used) to go see him! The business manager was also amazing, professional and very personable!
Sales person a little intense but well versed on vehicle we purchased. Was very pleased to see volume of the vehicles I wanted on site to look at. ...Purchase price was good as was financing process. Thank you Henkel CJD!
Had a great experience buying a vehicle here. Who new buying a vehicle could be made so easy. Worked with Mark who found me the perfect vehicle and to...ok care of everything including switching insurance and plates. I didn't feel pressure or pushed into anything which is not always the case with dealerships. Would highly recommend this place and Mark D.
Very friendly sales Team! I was met by Mark who showed us the car we liked and provided all info we needed! Negotiating and buying processes was easy ...and quick
Very nice people very nice facility lots of used cars to choose from they got me exactly what I wanted what I needed I'm very pleased
I've been searching two years to find a replacement for my high mileage 2002 Cadillac Eldorado. I was looking at panther platform Town Cars, Marquis a...nd Crown Vics but decided a Dodge Charger was more my style. I expanded the search out to 250 miles and test-drove cars in Kalamazoo, South Bend, Chicago and Holland. I ended up purchasing a charger at Henkel Chrysler Dodge Jeep in Battle Creek. Peter Oppenhuisen the salesman I worked with knew the charger they had may be right for me before I did. I can highly recommend this dealership as even though I was dealing with the used lot down the road from the new cars I felt like I was given a new car experience. Everyone I dealt with was very friendly and professional, all my questions were answered and all my concerns were addressed. Their maintenance department did a great job reconditioning and tweaking issues before the car was delivered to my driveway. Eric Clark the Sales/Finance manager that helped me purchase the vehicle and manufacturer's warranty with unlimited miles was incredibly helpful and efficient weighing all the different options to find the right mix for my situation. I feel I'm good at reading people and I felt like I could trust the people at Henkel, something I have not experienced at most dealerships. If you're in the market for a new or used vehicle and want to receive an excellent dealership experience I can highly recommend buying your next vehicle from Henkel henkelauto.com
We searched for a perfect Grand Cherokee and they found one to fit our narrow needs and tight budget when I didn't think it was possible. Wow.
Great experience. Gayle went above and beyond helping me with an out of state purchase. The car was well represented and everyone in the dealership wa...s helpful and friendly.
I drove 3 hours to the dealership . I was interested in purchasing a car but was low-balled on my trade-in and no effort at all was made by the sales...man to work with me. Two days after I left, he emailed me as he "found" some additional money to offer me on my trade-in. Not at all impressed and will not be purchasing a car from this dealer.
Looking for a new Ram go talk Gail He will go out of his way to get you want. This is my 4 vehicle that I have bought there.