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I purchased a new Ford Escape from Chris Onnen 6 months ago as an inexpensive reliable collage car for our daughter. Like any parent sending their kids... off to collage, every dollar counts. You also want a vehicle that you hope will be the last one you help them buy. I shopped around and determined what I was willing to give for this particular vehicle. I called Chris and was able to negotiate the deal I wanted on the phone. I came in the next day and was out of there in no time. Chris made the process easy and fast and understood that no one wants to spend all day in a dealership buying a car. The best part is that Chis knowingly gave me the best deal in 100 miles and we didn't spend more than ten minutes negotiating the price.
Bought a car 12/18. After I thought I had made a deal, the salesman, Bill Turner added over $1900 to the cost of the vehicle without any discussion, approval... or even mentioning it. Sneaky!!. the finance guy hustled us through without going over each line of cost. I didn't catch it until 3 days later. After 6 weeks of calling, arguing, I got back around $1200. Avoid this place, it's like dealing with con men.
We had a very pleasant experience in purchasing our vehicle from Bluebonnet Ford in New Braunfels. The salesman, Bill Turner, was excellent in providing... expert information that led to the purchase of our 2014 Expedition. We were very pleased with our entire experience at the dealership and would highly recommend this dealership.
Jesse and Janie - we love hearing about customers that have a great experience at Bluebonnet Motors so thank you for telling us you are one of them! W...e appreciate that you trusted us with assisting you with your vehicle needs and we are proud that you chose our dealership. Please feel free to contact us if you have any questions or would like to book a future appointment. Congratulations on the new 2014 Expedition! Sincerely, Victor Kadish | Sales Manager | firstname.lastname@example.org
Simple service took an hour longer than told.main problem is they didn't tell me about the bar battery...I just read the report the next day
Russ did a great job helping me in my purchase. I would recomend Blue Bonnet to anyone who wants great Service and a Very friendly dealer. This is my... second Jeep ,
If you want a totally honest, highly qualified sales person who will shoot straight with you every time, go see Gerald Friesenhahn at Blue Bonnet Ford/Lincoln... Used Cars. I have bought 3 cars from him in the past few years and he is like part of our family. Wes Studdard who is the General Manager and part owner is equally superior in all respects. You won't regret working with these folks.
Scott was very helpful with service request and keeping me informed.
Jerry, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we... will be more than happy to assist you! Safe travels!
Service was excellent service time was very short service personnel were excellent
drive up service, they estimated 45 minutes I was out in 50,..
Mike, thank you for leaving such a great review and high star rating. We're glad to hear we delivered such a great experience. If there's anything fur...ther we can do for you, we are happy to help! We hope you have a great day!
Bill Farris is the service department took exceptionally good care of my F-150 truck again. He made sure the recall items were taken care of, the exterior... and interior sealants were completed and the oil changed, plus tires rotated. Other items were also completed that I had requested. The service is always outstanding.