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As far as purchasing a vehicle goes, it doesn't get any better than the folks at Royal Nissan. Special shout-out to Terrill Norman and Kenneth Robinso...n!!! Those two demonstrated a level of professionalism and customer service not often seen in the industry. The attention to detail that the two of them showed me and wife, especially our salesperson, Terrill, was top notch. From the initial call to the purchase to the follow up, he was consistently going above and beyond to ensure us that we were being taken care of. Anyone that's looking to invest in a vehicle and want the best experience while doing so, go see Terrill and Kenneth at Royal Nissan. Guarantee their customer service experience is a cut above.
Chris Conrad provided a professional and enjoyable experience. He was flexible and very accommodating to our needs. He was honest and professional a...t all times. He answered phone calls and text messages in a timely manner. He did everything he could to meet our expectations. As a result, we gladly purchased a new vehicle from Royal Nissan.
Royal Nissan used cars were great getting me a car. However, I've been trying to clear a debt and Janice Eaton has been rude and nasty. She harasses m...e every day and finds reason not to take my payment. Also she calls my job after being asked not to. She was also rude to my co workers. Very unacceptable.
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