Reviews

Average Ratings

4.3
136 lifetime reviews.
  • Look no further...read reviews, trust them!!!

    After searching DFW metro, we found the perfect place for quality used vehicles and great selection. The prices are amazing when you realize what ...


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    After searching DFW metro, we found the perfect place for quality used vehicles and great selection. The prices are amazing when you realize what they put into their cars before they are on the lot for sale. (They have a procedure for all their cars they get: new tires, brakes, timing belt, plugs, and other bonus items are replaced.) - I suggest calling them to get the details. It is clear that they are very meticulous with detail, and selective in the cars they choose to sell. I believe they are the most honest and accommodating used car dealership you will find. I have now purchased 2 vehicles in 4 years from them with no regrets, I will not consider going anywhere else thanks to their procedures, standards, and honesty; they are second to none. Ryan is the salesman I recommend asking for; he will certainly take care of you! I have difficulty believing any negative reviews about Cransh Auto. I guess some people have unrealistic expectations, or they are never satisfied wanting something more. Give them (Ryan) a call, I think you'll be impressed... and have peace of mind with your purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 10 found this review helpful. Did you?

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  • Review of Acura purchase

    Good experience! Purchased an 2003 Acura for my son. However, we had to do $2,000 of work two months later for transmission work. Just wished we w...


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    Good experience! Purchased an 2003 Acura for my son. However, we had to do $2,000 of work two months later for transmission work. Just wished we would have car checked out before we purchased. Ryan was great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Cransh Cares!

    Great customer service! The salesman was wonderful at answering my questions and returning my calls. When we had an issue with the used vehicle,...


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    Great customer service! The salesman was wonderful at answering my questions and returning my calls. When we had an issue with the used vehicle, Cransh stood behind their product. They went out of their way to make it right. It is a used vehicle and we didn't expect it to run like new... but it was refreshing to work with a sales team that cared about our experience. Our thanks to Cransh's owner and great team for the concern and prompt attention that we were given. I would recommend Cransh Auto Sales to ANYONE in the market for a quality used car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing!!

    I didn't believe that there was such a thing as an honest car dealer, till I first went to Cransh. I bought a nice used, or "experienced" car fr...


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    I didn't believe that there was such a thing as an honest car dealer, till I first went to Cransh. I bought a nice used, or "experienced" car from them, it looked brand new, and two years later I still love that car. I could get it serviced around the corner from my home in Duncanville, but instead go all the way out to them in Arlington. They are honest, friendly and have my business for life. Go see for yourself, I'm sure you'll be pleased. Oh, they are not pushy and let you look around without someone bugging you. You may have to go into the office to get someone. You'll be glad you did.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst customer service ever received

    Ryan Holman was the sales manager and was quick to respond through emails. I talked to Ernest earlier in the morning who told me he would wait for...


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    Ryan Holman was the sales manager and was quick to respond through emails. I talked to Ernest earlier in the morning who told me he would wait for me due to the fact I work 8 to 6 every day but Sunday. Ryan told me that if I did not get there by 6:30 than I would have to reschedule. I told him his hours are the same as mine is there any way he could help me out. He flat out told me no. Said that he needs four people to stay and he could not wait till 6:40pm and than it would take me to long to test drive it. I told him I would be fast and if I loved it we could do the paperwork tomorrow. He said he would reschedule for Saturday if the car is still available. This is Monday when we spoke. I told him I work that day as well. I am shocked that they are not concerned with selling cars. I have never been somewhere that made me seem as such an inconvenience. 15 minutes of their time is to much to ask. Geez.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?

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  • Hell no worst service EVER

    Walked ok this lot twice looking at a truck I saw that looked nice neither time did anyone come and help me both times I had to go inside and find...


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    Walked ok this lot twice looking at a truck I saw that looked nice neither time did anyone come and help me both times I had to go inside and find all of them sitting inside on their phones in the lobby they did not even ask if I needed help or would like to look the first time I was told I needed approved for a loan and they would not help me the second time coming back with an approved loan I was left alone by myself....

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Excellent

    Excellent customer service. Did not try to sell me what I could not afford. No pressure. High quality cars. Let me take the Honda Acord to Firesto...


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    Excellent customer service. Did not try to sell me what I could not afford. No pressure. High quality cars. Let me take the Honda Acord to Firestone and they could find NOTHING wrong with it! Polite and courteous staff to help finish the deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Trust issues

    Cransh said they check out all their cars before they sell. Not in my case. The car has had problems starting since the day we bought it. We broug...


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    Cransh said they check out all their cars before they sell. Not in my case. The car has had problems starting since the day we bought it. We brought it back to have serviced and was charged for it, still not repaired. Overcharged and under service. Beware

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Used Cadillac SRX 2004/2005/2006

    Looking at the picture on line it look like there's a leak,coming from under the front and the back,take a look at the pictures that you show on l...


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    Looking at the picture on line it look like there's a leak,coming from under the front and the back,take a look at the pictures that you show on line,you will see what i see.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased 2 trucks and shipped to PA

    Almost 3 years ago we purchased a 2006 Dodge Ram 5.9 2500 from Crash. As I shipped the truck to PA, I never visited the dealer. In PA, it is almos...


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    Almost 3 years ago we purchased a 2006 Dodge Ram 5.9 2500 from Crash. As I shipped the truck to PA, I never visited the dealer. In PA, it is almost impossible to get an affordable used truck that isn't about to rust into swiss cheese. I did an extensive amount of researching the dealer, including calling the TX attorney general, Arlington TX occupancy department, mapping the dealership and checking out to make sure they were a legitimate dealer. We had the truck inspected by the local Dodge dealer, had them verify the VIN and condition. A year later we bought my son's 2005 Ford F150 from them. Ricky helped us with both. I had been looking for a black truck with 4 doors for quite some time. I saw it hit the website and called Ricky right away, and he held it for me, generously, as I was out of town and needed to make arrangements for payment. Again, we had the local Ford dealer inspect, verify repairs and VIN. We constantly get compliments from mechanics about the condition and how clean and rust free the trucks are, and at least a half dozen people have asked where we got them from and for their information. Spend the $200 and have it inspected by an independent factory dealer. Buying a used car is always a risk but this helps to mitigate issues.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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