Hyatt Car Company

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 26, 2019

    Poor customer service, owner very bad business man, overpriced vehicles not worth the amount they are selling them for.. they are overall heartless people..... all the positive feedback are probably realatives

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 7, 2019

    We really cannot say enough positive things about Mike and our experience at Hyatt Car Company. We live on a single teacher income with three little ones.... After seeing so many cars and being lied to and scammed for months through private sales, we decided to try out a car dealership. I found the ad for our Honda Odyssey and emailed a ridiculously low offer- the most we could afford. Mike emailed me back immediately. He actually met with us that day to show us the car because we couldn't drive down to his dealership, and came back with an offer $150 UNDER my original offer. On top of that, he honored his price even after realizing that the Odyssey was an EX-L with all the upgraded features. He allowed our own mechanic to come for an inspection, held the car for a day for us, and even personally got the license plate for us so that we had the plates before a big trip. The car was detailed, all fluids topped off before we got it, and is the nicest car I have owned. He gave us such an amazing deal because he wanted to support my husband, the teacher. Even after the sale he has been responsive to me when I ask random questions and is always courteous. If we ever need another car, we will only shop with Mike and Hyatt Car Company. It was the best experience we have had buying a car, we know our car is reliable, and most importantly it is a safe car that my little family can grow in for years to come. Thank you again Mike and Hyatt Car Company!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 13, 2013

    I purchased my 1999 Pontiac Bonneville from Mike back in 2005, I still have the car and plan on trading it in with Mike within the next two weeks. I been... so happy with Hyatt, everyone there is wonderful. They all treat you fantastic, they do work with you and are honest at what they do. I do reccommend them HIGHLY! Your in fantastic hands when dealing with Hyatt Car Company!!! Thank you all I will see you soon.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, a blast from the past, of course we are going to take care of you and get you into another great car! Looking forward to seeing you again. MIKE

  • 4.0 out of 5
    January 29, 2019

    I inquired about a used Honda in a particular price range, the dealer was extremely transparent and helped me locate a few choices on lot and at different... locations.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    August 9, 2018

    My car experience went fairly well. I was looking on internet for cars within a certain price range for transportation for a college student. i came... across Hyatt car dealership. My father and I went down to look at the car. It was very hot that day we test drove the car then de ided to buy it. We had quite a wait because there was only on person processing paperwork. He was very nice and customer friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 22, 2018

    Great experience from the start to the end and would recommend them to anybody looking for a used car! Love my Honda Civic! A really good find!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wayne you rock, thanks for choosing us to be your go to Dealer, Mike

  • 5.0 out of 5
    May 31, 2017

    Bought a used 2001 Lexus GS430 on a Fri night. Jose stayed late for me, the car was exactly as he described, and he helped me get the car prepared for... a drive back to Colorado. Top notch service, definitely recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 2, 2017

    Very eager to see car. Emailed from cars.com with no response. Even if car was sold, a courtesy call to let someone know would've been nice. They might... have made a sale on another vehicle based off a phone call. Follow up is key in customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I have to apologize, sometimes the leads don't always come through, are phone is listed so please feel free to get in touch with us the old fashioned ...way...M.J.

  • 5.0 out of 5
    October 21, 2013

    Saw a car on the Internet and drove from Mesa to look at it. It was a beautiful car just as advertised, however, we saw another one that suited our needs... better. The price was great and the car was immaculate. Just needed a second car for my wife to have while I was at work (or golf). Mike, the owner, was very informative and had good knowledge of different makes. There was no high pressure sales, he let us drive it and we were very happy with it. We enjoyed joking and talking golf with the staff. We drove away very happy. It was worth the drive!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I have to say that I think you and your wife may be a little out of my league when it comes to talent in the golf world... I really enjoyed your compa...ny as well. I like building new relationships and hope to someday meet again. Even if it isn't on a Golf Course. MIKE

  • 5.0 out of 5
    February 21, 2013

    I came in because of an ad I saw for a car. I knew exactly what I wanted and they let us test drive it. Came back within an hour with payment and he started... the paper work right away. He even helped me get insurance on it before I left. Overall great experience. Thanks guys fpr helping me get a great quality car at a reasonable price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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