Chelmsford Street Auto Sales

Good afternoon . I want to tell you my experience of buying a car at this dealership. When buying a car, I pointed out the car's shortcomings, to which I was given the answer that they would fix it! 1 . The bumper is set with a gap on one side, which indicates that it was most likely replaced. On the way home, my tire pressure light came on and the fog light fell out (this is the best after sales preparation, maestro bravo. I reported this to Ross, I was given an answer that they would do it the next time I come. I came one more time a week later, you won’t believe it, but they didn’t reset the sensor error, the interior light bulbs (8134030110) (this is the original Ross number, if you need it!!) of course didn’t come! They tried to fix my fog light, but alas, again failure, the fog light did not fixed and loose. Why is the tire sensor on? Ross's answer - we will do it next time along with the interior lamps (8134030110) (this is the original Ross number, if necessary). As a result of my trip, I received 2 M6 screws to secure the fender liner, and that's all .definitely worth the wait for a week) in the end!!! after 2 weeks Ross simply does not answer or pick up the phone! draw your own conclusion. Unfortunately, nothing was done that was promised in 3 weeks

Ross provided us an excellent service. Really good buying experience Highly recommended experience. He helped us through the procedure and helped us choose the car we always wanted. Thank you dear Ross.

6 months ago, today, I bought a truck from Chelmsford Street Auto Sales. As I'm approaching my first oil change, I believe the verdict is out on how everything has gone. The experience I had here was very good. Ross was very accommodating to me when I purchased the truck and he made things very easy for me. He took care of just about everything I needed and was very thorough on the test drive/vehicle walk through/paperwork process. This place is definitely not the stereotypical sleazy used car dealership, and the environment is very low pressure. The first week I had the truck, I had a few minor problems come up with it. However, they were very prompt to fix these issues for me immediately. So far, I have not had any problems since that initial speed bump. Other than that, the truck had been looked over pretty well by their shop and several wearable parts were replaced prior to me getting it. I paid a little more than I think I should have for the truck, but that being said, I did end up with a pretty good vehicle. This isn't a dealer where you go to buy an old beater car. If you're looking for a quality used vehicle, and want to be treated like a decent human being, I highly recommend this place.

A few months ago we bought a used Nissan Versa for our daughter. It was the most painless car purchase we’ve ever made. Friendly, efficient and fast - we had the car in less than 24 hours, including registration! The car has been perfect and we would highly recommend this dealer.

Easy to work with, found me the cheapest insurance as well upon purchasing the car. Had one minor issue after purchasing and they fixed it the same day I brought it to their attention for free! Friendly individuals, highly suggest!

Ross and Charlie were very helpful and accommodating. They made the overall process of viewing the vehicle, assessing the vehicle, and securing a loan all very painless. I appreciated their considerations and clear explanations to assuage my anxieties in making this investment. I also appreciate that Paul and Derrick from Lowell Automatic work hand in hand with Ross and Charlie from Chelmsford Street Auto Sales . . . In a recent visit, I had a question/concern and they were there to answer my concern. Thank you for a wonderful auto purchase experience!

Hands down the best car buying experience we have ever had! We searched on-line for a vehicle that suited our needs and found ourselves immersed in this gem of a dealership! From the moment we walked in and asked to see the vehicle - to one week later when we drove it off the lot we were impressed with the professionalism of the sales department as well as the exceptional service! I would highly recommend Chelmsford Street Auto Sales in Lowell, MA to anyone in the market for a vehicle!

Sales team was great to deal with. Had trouble after sale with vehicle and live far away. No problem. Had my mechanic fix the issue and dealer made payment arrangements. Awesome customer service.

Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...

I purchased a Toyota Yaris here recently and the whole process could not have gone smoother. I thought the car was fairly priced and asked for a couple of things be done to it. Sales advisor Ross Jefferson saw to it that what I wanted was done by the next day. Very helpful and no pressure business. Charlie in financing was also very helpful and they took care of everything. All I had to do was drive it off the lot. Though not close to where I live it was worth the trip to find this dealer.