Chelmsford Street Auto Sales

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 32 reviews.
  • Repeat Customer

    I have purchased 2 vehicles with help from Dennis over the past 2 years. I am positive I will be back for a 3rd soon. They don't pressure you. In ...


    Show Full Review

    I have purchased 2 vehicles with help from Dennis over the past 2 years. I am positive I will be back for a 3rd soon. They don't pressure you. In fact you can take your leisurely time and keep your sanity looking around the lot and they are NOT on you like the vultures are in other dealerships. They are very nice to deal with, answer all your questions, show you things you ask about on the car if you don't know where to find them and just really nice personable people. They get it! Great customer service is what's going to win businesses customers in a business where the product being sold is a commodity amongst numerous competitors. I had an issue with one of my vehicles and it was within the warranty period and Dennis said get it back in here ASAP and they fixed it in 1/2 day. Helpful advice: Seriously consider the extended warranty. It's worth the $$ for the piece of mind you get. The warranty provider they use is very very good. I've used it once and had no problems with C-Street Auto doing the repairs or the warranty company. This is NOT your average used car lot or sales people. The quality of the cars is much much better than most used car dealers I've seen. They sell a lot of cars for a small lot so inventory changes quickly sometimes. (Disclosure: I am 150% not related of affiliated with this place other than as a customer. I live 35 miles away and go there to buy my cars.)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • From IRA Lexus to Chelmsford Street Auto

    I came from IRA Lexus Danvers to Chelmsford Street Auto. I know what I want and I want to invest in something worth while. I prefer honesty in bus...


    Show Full Review

    I came from IRA Lexus Danvers to Chelmsford Street Auto. I know what I want and I want to invest in something worth while. I prefer honesty in business. The sales manager, Dennis understood where I come and was more than willing to accommodate. He guaranteed his sale and his brother's mechanic skills. This two brothers business meet my expectation of "Good quality for decent reasonable price". I appreciate doing business here. IRA Lexus Danvers guarantee high quality and luxury service. I received similar experience from the seller, Victor and Dennis. It says something when I am comparing a large auto dealership to this small and private dealership. Thank you for matching me with my 2008 Acura RDX Turbo SUV. It drives quicker than my former car, 2013 Lexus IS 250.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Giving Used Car Dealerships a GOOD NAME!

    This was my first experience buying a used car from Dennis and Victor at Chelmsford St Auto. I must say i was pleasantly surprised by the great ...


    Show Full Review

    This was my first experience buying a used car from Dennis and Victor at Chelmsford St Auto. I must say i was pleasantly surprised by the great overall service I received. Found the perfect used car for my college daughter - 2008 Hyndai Santa Fe. Victor let me look through the whole car, took for a test drive. I had just one minor issue with the car - it didn't have an aux port or blue tooth capability with the sound system which I wanted for safety purposes. Dennis, without hesitation offered and followed through with replacing the sound system with a new Sony blue tooth system at HIS COST!!!. I was blown away. If that wasn't enough, he detected a paint blemish on the hood of the car and had it fixed at a local auto body shop, again at his cost!! I didn't even pick up on the blemish. Car was inspected, registered and ready for pick up within 4 days including new sound system. I'm certain I'll be back for my next used car purchase. Giving Auto Dealers an excellent name!! Thanks to Dennis and the rest of his team.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent service!

    I had a very nice experience buying car from this dealer. From start to end ,I worked with Dennis (who also happens to be owner) and he helped me ...


    Show Full Review

    I had a very nice experience buying car from this dealer. From start to end ,I worked with Dennis (who also happens to be owner) and he helped me with all my questions. Helped me with the car-loan processing. After the car purchase, he also offered me ride from home so that I can pickup my car and drive straight to work! .Way more than expected ! He is a very nice guys and I have /would strongly recommend this dealership to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Customer Service

    Recently purchased an Acura TL. They ensured the vehicle is in excellent condition before leaving the lot or displaying it on the lot. They provid...


    Show Full Review

    Recently purchased an Acura TL. They ensured the vehicle is in excellent condition before leaving the lot or displaying it on the lot. They provided a tune up, four brand new tires, and an oil change with no additional charge. The customer service was outstanding, they walk you through the process and make sure you leave satisfied with your purchase. I highly recommend Chelmsford Street Auto.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Honest people, great deals, satisfied customer!

    I was dreading the process of getting a new car. However, when I pulled into Chelmsford Auto and did not have a mob of money hungry salesman rushi...


    Show Full Review

    I was dreading the process of getting a new car. However, when I pulled into Chelmsford Auto and did not have a mob of money hungry salesman rushing out the door to push cars on me, I was pleasantly surprised! When I found the vehicle I was interested in, Dennis and Doug took the time to find me the best interest rate and monthly payment available, They inquired at many banks and lending institutions rather than just throw the first offer at me in order to close the deal. I left a couple days later in a great car with a great deal!! For the most part I dealt with Dennis (the owner) who is a completely up front, honest and trustworthy guy! He was also very personable and attentive to the needs of the customer, me :-). Doug was equally helpful and pleasant, as was the entire staff at Chelmsford Auto. Everybody on the lot greets you with a smile and excellent service. I highly recommend these folks to anyone looking for an excellent car and a positive sales experience. I will definitely be back for any service or repairs necessary and also when the time comes to buy another car in the future. I couldn't be any happier!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Outstanding service!

    I purchased my last two cars from Chelmsford Street Auto Sales. I told Roger what I was looking for and he found me a gorgeous SUV that managed to...


    Show Full Review

    I purchased my last two cars from Chelmsford Street Auto Sales. I told Roger what I was looking for and he found me a gorgeous SUV that managed to exceed my expectations. Even followed up a few weeks later to make sure I was still satisfied with my purchase and if I had any questions after driving the car a few weeks. Dennis made the financing portion quick and easy and found me a great rate. Tyler gave me a tutorial and showed me how to use all the features and options before I drove the car off the lot. Their entire staff is professional, knowledgable and friendly. No pressure which I truly appreciate. I will buy all my future cars here. I can't say enough positive things about my buying experiences here. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great buying experience

    I had a great experience with my purchase. I am very satisfied and happy; their services are of quality and excellence. Dennis experience has made...


    Show Full Review

    I had a great experience with my purchase. I am very satisfied and happy; their services are of quality and excellence. Dennis experience has made this process very easy for me. He is very knowledgeable about his work. Would buy from them again, and recommend it without hesitation. Thanks Dennis for making this purchase a great experience for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Chelmsford Street Auto Made My MINI Dreams Real!

    I am extremely satisfied with my Chelmsford Street Auto buying experience. The MINT 2007 MINI Cooper S I purchased from them is a delight and my d...


    Show Full Review

    I am extremely satisfied with my Chelmsford Street Auto buying experience. The MINT 2007 MINI Cooper S I purchased from them is a delight and my dealings with CSA were first-rate. I initially found the listing for the MINI on cars.com. CSA's cars.com posts are accurate. Whatever you'll think about their prices, you're getting what you pay for--an excellent car, excellent customer service, and an easy/painless dealership and buying experience. I did most of my business with Steve, though I encountered both Dennis and 'T' as well. Everyone was very willing to go out of their way to make my experience with CSA easy and transparent. I was especially impressed when they offered to allow me to not only have the MINI inspected by my own personal mechanic, but they were happy to drive it over to the shop as well as my personal mechanic is local. (If you need an excellent mechanic in Lowell who services foreign or domestic check out McNamara Auto on Perry St. Across from Colonial Autobody) I will also add that as this was my first car purchase from an actual dealer, I was open to the information they had to offer about loan financing and qualification. Steve was extremely helpful in setting-up a useful and beneficial loan package with an extremely low, reasonable interest rate. As odd as it may read, buying this car and ending up with this excellent loan package from DCU is actually going to dramatically enhance my credit score rating and allow future me to have a lot of financial options for a lot of financial decisions at a very young age. Future me and current me are super happy about that. Also thankful. If you have hesitations about CSA, it's at least worth a drive to their lot to meet with them in person and see what they have to offer. These are real business people at Chelmsford Street Auto and are not anything like your typical low-class dealer. They won't pressure you into a decision and they'll be straight-forward with you in any negotiations. Thanks to Chelmsford Street Auto for helping me to FINALLY get the car I've always wanted! I'm having a blast, and the ease of the buying-process with CSA has made the whole experience that much sweeter!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Help

    I was a first time buyer and graduate student moving from out of state. There were plenty of problems with trying to get a loan due to me being a ...


    Show Full Review

    I was a first time buyer and graduate student moving from out of state. There were plenty of problems with trying to get a loan due to me being a first time buyer as well as my cosigner being from back home (different state). Steve and the whole staff was incredibly helpful and worked hard to make sure we could get me a deal, and a good one, so I could drive off in the car that I wanted. With my crazy schedule during orientation, Steve was still super helpful and in the end, I got my car with an incredible deal with a great bank. This business has excellent customer service and I love my Honda!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review