Reliable Auto Sales

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
338 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 19, 2020

    Reliable was very generous with the amount they offered on my trade-in. The whole buying process was shorter than my previous car buying experiences.... I am satisfied.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2020

    System stole $1000.00 from my account the second I applied for a car the online system took my money then the guy hung up on me was sooo rude

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    we believe customer did this intentionally , we recommend she dispute charge with her bank, she canceled car as soon as she did the transaction, and n...o one puts a transaction of money when put in application only

  • March 14, 2017

    Have very good experience on buying 2 cars for Steven Magana he help both me and My son buy 2 very nice cars and no haggling on price or seen what extra... they could at on at all. I will be back again to buy many more cars in the future. Great Job my son is very happy with his new car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 29, 2020

    Great place, great salesman. We needed a car after the one we had was totaled. The process was effortless. And we weren’t at the dealership all day. Great... variety, if your looking for a certain car or suv... call Reggie. Tell em PerryG sent ya.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 12, 2020

    This is a response to the dealers response to my last review. You are making a false review response as fur 1, I am not a lady, for 2 I have only had the... cadillac for 8 months so when you refer to some lady who out 40k miles on a car, I think you are either making a false statement or have me confused with some other customer you obviously fooled too. Either way, it’s not a professional way of doing business. Very disappointed in the lack of responsibility on your end.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2020

    Reggie is the best! He got me in and out of there very quickly ! I got the 2017 Jeep Patriot and it’s amazing, very spacious and the seats are comfortable!!... I recommend anyone to come here looking for a used inexpensive car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2020

    Very professional, amazing straight to the point. not here all day very fast. Customer left very satisfied with car and good service. Reggie was the one... to help the customer get what they asked for and needed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Bob, my salesman couldn’t have been more straightforward and honest. CarMax tried to sell me the same car with 102000 on it for $11,000 Reliable sold me... the same car for $9800 with 52,000 miles on it. I have a little credit problems, so I knew I’d have some problems but CarMax offered me a loan for $749 down with a payment of over $375 a month for 66 months!!!! Reliable got me a loan for $1000 down, $350 a month and only for 53 months! Cut almost two years off the loan and dropped my payment by $25! Not to mention CarMax produced a total of 19 inquiries on my credit report, dropping my score 18 points in less than 72 hours. STAY AWAY FROM ANYWHERE ELSE. Come see Bob at reliable auto sales, he WILL get you in a vehicle! Did I mention I was in and out in 43 minutes from start to finish! Don’t miss out!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 3, 2020

    Found a vehicle I wanted from Reliable Auto and worked all week with Mary on getting paperwork ready for me to drive out from Phoenix that weekend to see... the vehicle, trade in my car, and sign paperwork. Mary was great all week and was so nice and helpful. When I arrived that weekend, Mary was apparently off, and nobody seemed to have been informed about me coming in or what was going on. The customer service I received from the salesman in Mary's absence was horrendous. They kept saying Mary was on her way in, but she never arrived. When I had concerns and questions about the vehicle, multiple salesman would shout at me at the same time dismissing my concerns. The vehicle was not in good condition, which I knew was a risk driving a long way to possibly not like the vehicle, but the attitudes of the salesmen were what really killed the deal for me. I left without buying the vehicle, and never even received a follow up from Mary to see what went wrong. Worst car buying experience I've ever had. Mary was great up until time to finish the deal. Other salesmen I was left with were awful.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2020

    He was great made everything very smooth ! He made my car expiren en great and gave me a great deal! Thank you Gregory !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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