Reviews
Write a reviewGreat selection
Was looking for a used work truck and found a great selection at fair prices- bought a 2008 Ford e-250 and it has worked out great!! Will be back for another van
Great selection
Was looking for a used work truck and found a great selection at fair prices- bought a 2008 Ford e-250 and it has worked out great!! Will be back for another van
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DEALER NEVER RESPONDED !
Made online inquiry with message but never received any response
DEALER NEVER RESPONDED !
Made online inquiry with message but never received any response
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We try to respond to every email, sometimes they will get bounced back if your email address is has a typo, etc.. - you can always contact us by phone 847-266-3700 - 847-912-8267 cell - all numbers are listed- Thanks
John was the biggest reason I bought my Kia
I was looking for an Uber car and found a man name John, who I would buy another car from in a New York minute. Came looking for a car, left with a good deal and a business relationship. If you are going to buy a used car buy from John, I know I will again.
John was the biggest reason I bought my Kia
I was looking for an Uber car and found a man name John, who I would buy another car from in a New York minute. Came looking for a car, left with a good deal and a business relationship. If you are going to buy a used car buy from John, I know I will again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your purchase- We try to make things very straight forward and easy
no answer
tried e-mailing several times but never received an answer back one way or another about my offer on a work van
no answer
tried e-mailing several times but never received an answer back one way or another about my offer on a work van
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lack of Integrity and a Complete waste of time!!
Found a nice 2008 Escalade I was committing to purchase. Since I would be making a 4 hour round trip from out of state I spoke to **David** about all the details prior to trip and informed him that I only would make the long trip if I purchased the truck. Informed him that I was pre-qualified though my Christian Credit Union. I met up with him just after closing time and test drove the truck. Seemed like a good truck for a good price. Up to this time he was very professional and had no problems. I expected to do the paperwork and head home in my new truck. Then when I informed him that I would purchase it, I was instructed that I would have to come back for the paperwork and couldn't drive it away. He stated he misunderstood the logic that I didn't want to make multiple trips and pay up the yahoo in toll fees. So I guess I dragged my wife and 4 kids on a long treacherous road trip for absolutely nothing. Not including gas and toll fees and a complete waste of time.
Lack of Integrity and a Complete waste of time!!
Found a nice 2008 Escalade I was committing to purchase. Since I would be making a 4 hour round trip from out of state I spoke to **David** about all the details prior to trip and informed him that I only would make the long trip if I purchased the truck. Informed him that I was pre-qualified though my Christian Credit Union. I met up with him just after closing time and test drove the truck. Seemed like a good truck for a good price. Up to this time he was very professional and had no problems. I expected to do the paperwork and head home in my new truck. Then when I informed him that I would purchase it, I was instructed that I would have to come back for the paperwork and couldn't drive it away. He stated he misunderstood the logic that I didn't want to make multiple trips and pay up the yahoo in toll fees. So I guess I dragged my wife and 4 kids on a long treacherous road trip for absolutely nothing. Not including gas and toll fees and a complete waste of time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
There was no intention to waste anyone's time. Customer came out to look at a very nice truck and wanted to buy the truck. When we started to do the paperwork he informed me that he had to get a loan check from his bank. I told him no problem give me a deposit and come back with the funds from your bank. The customer was not happy with that and wanted me to give him a $20,000 truck and call his bank on Monday to get the funds. Most transactions only take 15 minutes but you must pay to leave with our vehicle. Hope this is understandable.
Awesome customer service!
I drove over 4 hours to purchase a vehicle from Nick. When I got there he had it up front and let me inspect it, and test drive the vehicle at my pace. We negotiated a price we were both happy with, it took about 2 minutes! The process was easy, and the guys there are easy going (no high pressure salesmen). I would recommend this dealership to anyone looking for a vehicle that doesn't like playing games. You can tell Nick and the guys really care about the customer, that is hard to find nowadays.
Awesome customer service!
I drove over 4 hours to purchase a vehicle from Nick. When I got there he had it up front and let me inspect it, and test drive the vehicle at my pace. We negotiated a price we were both happy with, it took about 2 minutes! The process was easy, and the guys there are easy going (no high pressure salesmen). I would recommend this dealership to anyone looking for a vehicle that doesn't like playing games. You can tell Nick and the guys really care about the customer, that is hard to find nowadays.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes 300TD
Contacted the dealer about a Mercedes Benz via Cars. Gave them my mobile phone number and email. I never heard back from them. Wanted to set up a time to see the car.
Mercedes 300TD
Contacted the dealer about a Mercedes Benz via Cars. Gave them my mobile phone number and email. I never heard back from them. Wanted to set up a time to see the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Must have left wrong e-mail -- We reply to all emails that we receive. If you do not receive a reply please call us directly because there may of been a typo, or it may of gotten lost in the mix. All of our phone #'s and website/email are listed. Please feel free to call us directly - 847-266-3700 -- www.hptruckauto.com -- Very easy to get a hold of -- just call!!!!
Awesome seller
I had a great buying experience and I would recommend Highland Park Truck & Auto Center to anyone! I experienced a hassle free sale and fast, low-cost shipping to Evansville, IN. When the vehicle arrived it was exactly as described. I am very happy with my purchase.
Awesome seller
I had a great buying experience and I would recommend Highland Park Truck & Auto Center to anyone! I experienced a hassle free sale and fast, low-cost shipping to Evansville, IN. When the vehicle arrived it was exactly as described. I am very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your purchase, Got a great family van shipped straight to your door. Easy as can be!!!! www.hptruckauto.com
Great Experience!
Recently bought a 2000 Jeep Wrangler from this dealer. I had some reservations buying a vehicle that I had never seen (I am in Virginia Beach, VA), but I was provided ample pictures to determine the vehicle condition. They were very helpful and answered all of my additional questions over the phone. The Carfax checked out, and the purchase was easy. The Highland Park staff even helped arrange the vehicle shipping. Within three days of my deposit the vehicle arrived at my house. Condition was exactly as described.
Great Experience!
Recently bought a 2000 Jeep Wrangler from this dealer. I had some reservations buying a vehicle that I had never seen (I am in Virginia Beach, VA), but I was provided ample pictures to determine the vehicle condition. They were very helpful and answered all of my additional questions over the phone. The Carfax checked out, and the purchase was easy. The Highland Park staff even helped arrange the vehicle shipping. Within three days of my deposit the vehicle arrived at my house. Condition was exactly as described.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Making car buying easy every time!!! Had the Jeep shipped to your door with no problems!!!! From vans, Trucks, To Jeeps!!!!
2006 E150 Chateau
Saw the van on the internet, called John, he held the vehicle for me to look at. Vehicle was selected by the owner or his son, have had the vehicle for a year, excellent, no problems, great price, great truck. Made out of state purchase easy. Thanks John.
2006 E150 Chateau
Saw the van on the internet, called John, he held the vehicle for me to look at. Vehicle was selected by the owner or his son, have had the vehicle for a year, excellent, no problems, great price, great truck. Made out of state purchase easy. Thanks John.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Another happy customer, loved the van, came in from Michigan and drove home HAPPY!!! Car buying made easy!!!!