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Crown Motors Holland

(410 reviews)
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–5:30pm 7:30am–5:30pm
Wednesday 9:00am–5:30pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (616) 344-2337 (616) 344-2337
Used (616) 344-0014 (616) 344-0014
Service (616) 294-4991 (616) 294-4991

Reviews

(410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Motors Holland from DealerRater.

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I recently leased a car from Max Zimmermann at Crown

I recently leased a car from Max Zimmermann at Crown Motors. The overall experience was extraordinary. Max was professional, responsive, knowledgeable, and extremely helpful. Questions were answered promptly and paperwork was handled efficiently. I traded in my car and felt that I got a fair price. Max and Crown Motors demonstrated their commitment to providing outstanding customer service. I highly recommend Max!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied with prompt service scheduling for a time that

Satisfied with prompt service scheduling for a time that suited my schedule and Service Advisor provided wonderful courteous service as they did and excellent job on my repair.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought new vehicle.

Bought new vehicle.Joe Overway was a great salesman ..he answered all our questions..very knowledgeable..very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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We bought a new vehicle from Joe Overway!

We bought a new vehicle from Joe Overway! He did an awesome job 10 stars for sure

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BUYERS BEWARE!

BUYERS BEWARE!!!!. If I could leave a zero star review I definitely would. Shame on them. Dishonest business and I am just beyond disgusted with them. Bought a used 2012 Jeep Laredo last September. Not even 3 month after having it found out the catalytic converter needed to be replaced. Ended up getting it replaced in January. Then a few months after January I find out my pads and rotors needed to be replaced and should have been done before buying the vehicle. Fast Forward to July 2025 and find out my PCV valve needs to be replaced, failing steering gear/rack & pinion/inner tie rods/power steering lines/outer tie rods need to be replaced, front left CV axle needing to be replaced, transfer case is leaking and there appears to be an electrical short in the right rear light. This review will be posted anywhere and everywhere I can post a review.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased a used muscle car from Crown.

Purchased a used muscle car from Crown. They were great - friendly, professional, and wonderfully cooperative throughout the process. Reviewed everything known about the car (and any issues). Had their service folks show me under the car. Great experience. Who knew they had an inventory of American muscle cars at their shop. Sales folks and Sales manager were all great to work with. Thumbs up and all FIVES!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brian was very helpful and I would buy a car from them

Brian was very helpful and I would buy a car from them and they have a great selection

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I had my Honda in for repairs covered under warranty.

I had my Honda in for repairs covered under warranty. The service manager set me up with a loaner car when a part had to be ordered so that the repairs could be completed after the part arrived. I was very grateful to have a car to use and to get the repair done in a timely manner. While my car was there, service also went ahead and did the oil change and tire rotation so I would not have to come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mitch Stephens is a great salesman who takes pride in his

Mitch Stephens is a great salesman who takes pride in his salesmanship and is honest. Lots of fun to work with! All around great guy! Would buy from him again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jen, your satisfaction is important to us as we strive for great customer service! We want to sincerely thank you for choosing Crown Motors for your vehicle needs!

I had a very pleasant experience working with the guys

I had a very pleasant experience working with the guys here. Brian and others were flexible and not pushy at all. Unfortunately, things didn't work out and I didn't buy my car from them, but I would definitely recommend them to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.