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Reviews

Average Ratings

4.9
107 lifetime reviews.
  • Great Experience

    Trevor did a great job making this a smooth purchase as my lease was up and he got me into an even better deal with a bigger vehicle.

    Dealer Response

    Martin, thank you for taking the time to leave us a great review and 5-star rating. We are thrilled to hear that Trevor could help you and get you...


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    Trevor did a great job making this a smooth purchase as my lease was up and he got me into an even better deal with a bigger vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Martin, thank you for taking the time to leave us a great review and 5-star rating. We are thrilled to hear that Trevor could help you and get you into the vehicle you wanted. Congratulations on your purchase and we look forward to seeing you around campus. If there is anything else we can help you with please let us know! Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com


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  • Ola Heiner

    Buying my car with George was wonderful and very fun. He was funny and friendly and very informative . He gave customer service a new level. Thank...

    Dealer Response

    Thank you for visiting our Elhart used car department and for taking the time to complete this review. It's wonderful to know your recent experien...


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    Buying my car with George was wonderful and very fun. He was funny and friendly and very informative . He gave customer service a new level. Thank you George

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for visiting our Elhart used car department and for taking the time to complete this review. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing George; he is a wonderful member of the team. Once again, thank you Ola. We look forward to helping you whenever you need us! Regards, Jan Houting, CEO Customer Relations, jan@elhart.com


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  • Best tire deal around.

    You identified our need for tires at the proper time, gave us two good alternatives. We compared prices at other locations and found Elhart GMC t...


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    You identified our need for tires at the proper time, gave us two good alternatives. We compared prices at other locations and found Elhart GMC to be the best value. The job was completed quickly and we were well pleased.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Loved shopping at Elhart

    Jim knew what we were looking for and made the transaction easy. He had all the necessary paper work ready to go and all we had to do was drive a...


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    Jim knew what we were looking for and made the transaction easy. He had all the necessary paper work ready to go and all we had to do was drive and sign. Loved it!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Tires. Price Match. Great Experience'

    I was in need of new tires for my vehicle and was recommended a few that would fit my needs. In doing my own research, I found a different brand t...


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    I was in need of new tires for my vehicle and was recommended a few that would fit my needs. In doing my own research, I found a different brand tire that I wanted to try. I found it a bit cheaper at another place. They price matched that cost without issue, ordered, and installed my new tires within a couple of days. The sales staff was friendly and I love my new tires!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Just purchased NEW 2014 Sonata 2.0T at Elhart Auto

    I just picked up my fifth Hyundai from Elhart Automotive which makes FIVE STRAIGHT "outstanding performances" by Jeff Elhart and Sky Musk , and th...


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    I just picked up my fifth Hyundai from Elhart Automotive which makes FIVE STRAIGHT "outstanding performances" by Jeff Elhart and Sky Musk , and their Sales & Finance teams. My wife and I have leased Hyundais in the past from Elhart, including Tuscons, Sonantas, and an Elantra. Most recently, I wanted to try the Elantra GT Hatchback with the panoramic sunroof. Unfortunately, I did not count on the WORST Michigan winters here in Holland in the past 25 years! Not a great winter car - too light for me. Resolved that I could not go through another winter in my 2013 Elantra, I went back to my guy, Sky Musk at the Elhart Hyundai dealership to see what he could do. Well - he did it again... "EXCEEDED MY EXPECTATIONS!" He didn't just put me back into a Sonata 2.0T (which I had prior to the Elantra and LOVED) - but set me up with an OUTSTANDING DEAL with great savings!!!! How great was that!! That's how you earn trust and loyalty. Since my wife and I have been leasing and now, buying cars from Elhart, we have only dealt with Sky Musk. And I want to thank him for his "no pressure" sales approach. He listens to us and simply presents us with options based on what he hears that we are looking for and what we can afford. But that's NOT the only reason we are sold on Elhart Motors. Once you buy or lease a car... what about taking care of it? Service right? It is great to receive a great deal on a lease or purchase, but what happens if something goes wrong. And what about a place to get your regular service done that is: 1) reasonably priced; and 2) reminds you while you are there that they care about you as a customer after the sale? Elhart..? A+ again! A service team that is fair, truly takes care of your vehicle, answers your questions, and doesn't sell you what you DON'T need. Clearly, Jeff Elhart and his team understand the value of building customer loyalty for long term sustainability. I believe that is makes them a GREAT lease or purchase dealership that has the best Service Team in West Michigan. Of course, we can only speak for Leasing and Purchasing Hyundai's - but there are other brands available at Elhart. What first brought us to Elhart - was the closing of the Saturn dealership with Elhart assumed. I would say, that finding an honest, fair, and long term Automobile Dealership that you can depend on is like finding a good Day Care provider or honest Plumber. or HVAC company Congrats to Jeff Elhart and his team and "THANK!" for your loyalty to Holland and West Michigan! And I would recommend Elhart Automotive as your first stop for buying a new or used vehicle - or LEASING! Sincerely; Russell & Cheryl Gallas Holland, MI

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceptional service & care.

    Exceptional service & care. I was in & out on time & enjoyed chatting with my salesman and other customers. The receptionist even came over to me ...

    Dealer Response

    Cheryl, your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff has continuously provided you with t...


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    Exceptional service & care. I was in & out on time & enjoyed chatting with my salesman and other customers. The receptionist even came over to me & offered me a treat from a basket of water & refreshments.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Cheryl, your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff has continuously provided you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. We look forward to working with you in the future. Happy Driving! Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com


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  • Service Department

    The service department people at Elhart are very friendly and treat me with great respect. I appreciate them and trust them with my service needs ...

    Dealer Response

    David, thank you for your business and the time you took to write this review. Our team works hard to make sure every customer experiences the bes...


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    The service department people at Elhart are very friendly and treat me with great respect. I appreciate them and trust them with my service needs for my vehicles. I have bought several new vehicles from this dealership and will continue to do so going forward.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    David, thank you for your business and the time you took to write this review. Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know this was reflected in your recent visit. We are happy to assist in servicing your vehicles, and look forward to seeing you again on your next visit! As always, if you have any questions or need anything, please feel free to reach out to us directly. Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com


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  • Good dealership

    Everything went smooth. Jim De Graff did a great job

    Dealer Response

    Loren, thank you for your business and the time you took to give us this great review and rating! By perfecting our knowledge of our product we ho...


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    Everything went smooth. Jim De Graff did a great job

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Loren, thank you for your business and the time you took to give us this great review and rating! By perfecting our knowledge of our product we hope to be as efficient as possible. I'll be sure to pass your kind words on to Jim as well. If there is anything else we can do please let us know! Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com


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  • Customer Service at it's Best!!!

    Elhart and Jim DeGraaf rocks! My brand new 2015 truck was involved in an accident and was totaled. Unfortunately, it was a very unique truck wit...

    Dealer Response

    Tod, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer...


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    Elhart and Jim DeGraaf rocks! My brand new 2015 truck was involved in an accident and was totaled. Unfortunately, it was a very unique truck with the exact features that I always wanted. And now it's gone. However, Jim DeGraaf and Elhart checked their network, worked their trade magic and found the identical truck with all the same features (plus a few extras that I didn't know I needed :-). That's customer service!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tod, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with everyone involved. Congrats on your new truck! We appreciate your business, and let us know if there's anything else we can do for you! Regards, Kate Lidgard, CEO Customer Relations, katel@elhart.com


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