Reviews
I took my 2023 GMC truck in today for its first service.
I took my 2023 GMC truck in today for its first service. Kat Hinton was the person that took care of me and she is wonderful to work with. Her attention to detail is second to none! Great job Kat! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car skipping and cutting off after getting fuel
Service dept. carried car in for a fuel problem. Had to replace purge valve and hopefully that solve the problem cause everytime I got gas it would skip and cut off. Although driving it for 5 mins it would be ok. Well the valve didn’t fix it so I carried it back the following week. They found out that the charcoal canister needed to replace. Hopefully this would solve the problem again. Jeff, the service rep, was extra helpful and did not charge me the second time. I’m very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent Service Department Experience!
Service advisor Kat Hinton and the Corvette tech Joshua were fantastic!! I would leave Kat ten stars if I could. I was on my way home from a day trip to Clemson (Go Tigers) when my 2023 C8 Corvette developed a misfire. I pulled into Richard Kay Chevrolet and asked for a miracle since I had a 2.5 hour drive home. Well, they did it! They quickly diagnosed my issue as a failed fuel injector, explained to me the problem, and ordered the injector right on the spot. Kat went to beyond lengths to find me a rental car even though none were available to get home in. The injector came in 2 days later and the Corvette tech did a perfect install and answered all of my questions. Kat kept me advised both days as to progress of the part order and the replacement progress. She took me to both pick up and drop off the rental car. I can't say enough about how professional and helpful these service people were to me. I highly recommend Richard Kay Chevrolet for your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we're happy you found our staff to be so supportive during your experience here at Richard Kay Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Talk to Natalye!
5 stars We stopped to see a used car and spoke with Natalye. Although we ended up not purchasing there, She was AMAZING! She listened to our needs, and went out of her way to help us achieve our goals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terry, your satisfaction is important to us, so we want to sincerely thank you for choosing Richard Kay Chevrolet and we hope to see you again soon!
Nat is so wonderful,very professional hard working
Nat is so wonderful,very professional hard working wonderful sales lady. I definitely will be returning if I'm ever in need of another car and I'll specifically ask for nat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very well pleased with your service department.
Very well pleased with your service department. Truck was repaired in short order. Thank k
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service on my GMC Yukon
Cornelius was so very helpful with my service experience!!! Thank you! I will be back! Thank you Cornelius Bonner for all of the great help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ria, thank you for your kind review; we are happy to pass along your comments to the team here at Richard Kay Chevrolet! Thank you again for choosing Richard Kay Chevrolet and we hope to see you again.
My car repair
It was ok. The service department was very helpful but I wish they would have let me know. More about the service warranty
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vicki, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service dept.
Great service dept. Had a recall and oil change appointment scheduled. Work was done in a fast efficient way. I will definitely recommend them to all my friends. Cat in the service dept is #1. Excellent job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best all around
Great service, very courteous.
Great service, very courteous. Finished work on time. Gave me a ride home too. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair