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Tony Alcala made our Pilot purchase a very good experience. He let us take it home to make sure it was what we wanted and that turned out to be very valuable... as we had to switch garages so it would fit!!
It is always nice to visit the Betten Honda dealership. Free car washes, free refreshments and everyone is friendly and if we have any questions our salesman... Tony Alcala is always there to answer them. Tony is a great salesman and has lots of knowledge about the vehicles. We highly recommend him.
I knew what I wanted and they helped me to get it. John was very concerned with my satisfaction and kept emphasizing that he and the dealership where here... for me when I need them. He told me all of the advantages to the vehicle and helped me compare. I went there on a referral from a friend who said that their customer service is wonderful.
John, Leslie, and Austin listened well, were very knowledgeable about their inventory and services, provided accurate and timely information, and delivered... exactly the type of vehicle to fit our needs. They fully explained every step of the transaction in detail and never exhibited any sales pressure. They synced our cell phone to the new vehicle and demonstrated patience as they walked us through the operation of the new Passport. They completed the entire transaction with professionalism and friendliness. They provided a bottom line that outshone the Truecar findings.
Our salesman was William Ripley. He was professional, attentive, and actually helped us find the right car we wanted and not the right car the dealership... wanted. It was a comforting experience and we're very happy with our vehicle.
We purchased our Company vehicles from Brandon Zufelt and were very pleased with him and his great personality. I also bought a newer Pilot from Joe,... who is also a super guy. Everyone at Betten has been nice to us and the only complaint is that sometimes the service dept. takes a while to get to you even when we have an apppointment.
They were a great place to work with. Everyone seemed so friendly, from asking me if I wanted something to drink or bringing the car inside so I could... get in where it was warm. 10/10 you must go see them. Mr Grimm was a treat to work with.
Having never leased before, my wife and I were hesitant to commit. But after having an extremely relaxed and personable experience with their sales team,... we left feeling confident in our purchase and with the price. We saved enough money that we were able to pay it forward and donate a generous sum to “the Arby’s Charity”. We couldn’t be happier with our HR-V and with Betten Baker Honda!
Absolute best car buying experience. My wife and I have bought 6 Honda’s from BETTEN Baker Honda and they never disappoint. Highly Recommend.
You guys should be ashamed of yourselves playing games with customers to sell cars we’ve had such a difficult year with a rotator cuff injury, barely being... able to work finishing masters, and barely making it in our car and bills all we wanted was to be the winners of a scam that was sent our home throw them right in the trash everyone!!! received $2 for our prize and we donated it to the Burger King charity!! Really disrespectful to play games with those who are really in need