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Reviews

Average Ratings

4.8
242 lifetime reviews. Includes reviews of Betten Baker Honda from DealerRater.com
  • Very helpful

    I knew what I wanted and they helped me to get it. John was very concerned with my satisfaction and kept emphasizing that he and the dealership wh...


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    I knew what I wanted and they helped me to get it. John was very concerned with my satisfaction and kept emphasizing that he and the dealership where here for me when I need them. He told me all of the advantages to the vehicle and helped me compare. I went there on a referral from a friend who said that their customer service is wonderful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unprofessional
    March 8, 2017

    Called about a vehicle for sale and was told they still had it. Told them I was coming from an hour away, that's why I called ahead. Got there onl...


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    Called about a vehicle for sale and was told they still had it. Told them I was coming from an hour away, that's why I called ahead. Got there only to be told they sold it an hour ago, and were just going to call me. I'm doubting the story. The vehicle was already washed, and running while parked in front of the sales office. Then tried to ask if I wanted to see another car, or to check with pone of their other dealerships. Unprofessional to say the least. Don't waste your time.

    Does not recommend this dealer

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  • If I could give negative stars I would!
    November 22, 2016

    I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all t...


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    I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all the way to grand raids and do business with them!!!!

    Does not recommend this dealer
    Came in for service or repair

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  • Flat Tire
    November 22, 2016

    I purchased a vehicle from Betten Baker Honda and I received a flat tire within the same year. I called and asked them if I should bring the flat...


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    I purchased a vehicle from Betten Baker Honda and I received a flat tire within the same year. I called and asked them if I should bring the flat tire to them or to Discount Tire to be repaired. (because I know discount will patch the tire for free) they said that they charge $15.00 per tire. They said "If you purchased a set of tires from us we will pick up the cost". Hmmm. I purchased a vehicle from you. Are you serious? Looks like I will go to Discount. Thanks for the great customer service. Remember Betten Baker it is the little things that bring people back. It's not the cost of the tire it's the principle.

    Does not recommend this dealer

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  • Friendly Service
    May 30, 2016

    Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and mainte...


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    Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and maintenance check.

    Does recommend this dealer
    Came in for service or repair

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  • Abbey Bogue

    Great service! Julie was great to work with and updated me a few times while I was there on what was wrong with my car.


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    Great service! Julie was great to work with and updated me a few times while I was there on what was wrong with my car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Strong Team

    From beginning to end it was a great experience. Teresa was incredible to work with, Joe did a nice job closing the deal and Adam was great to wor...


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    From beginning to end it was a great experience. Teresa was incredible to work with, Joe did a nice job closing the deal and Adam was great to work with on the financing. Better Honda has a very strong team selling their products.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Julie at Betten is Awesome!

    Service is always awesome !!! Julie takes great care of her customers!! She is friendly and knowledgeable about her job. I don't feel like I am j...


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    Service is always awesome !!! Julie takes great care of her customers!! She is friendly and knowledgeable about her job. I don't feel like I am just another customer when I am there :)

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Oil Change and tire rotation

    I had a basic oil change and tire rotation. I was there about 1/2 hour! They even washed my car! Very happy.


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    I had a basic oil change and tire rotation. I was there about 1/2 hour! They even washed my car! Very happy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My Honda crv

    Excellent service as always our service rep julie always friendly and knowledgeable, service was done quickly with little wait time


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    Excellent service as always our service rep julie always friendly and knowledgeable, service was done quickly with little wait time

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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