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Reviews

Average Ratings

4.7
306 lifetime reviews. Includes reviews of Berger Chevrolet from DealerRater.com
  • Berger is the Best
    March 25, 2017

    I am so delighted with my new 2017 Equinox...Darrell was a great sales person. Patient, listening to your questions, wants, needs.. and guidance ...


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    I am so delighted with my new 2017 Equinox...Darrell was a great sales person. Patient, listening to your questions, wants, needs.. and guidance in getting you info/set up on how your new vehicle and gadgets work... I was amazed and delighted with all the courteous, helpful people there, as i had a dissapointing customer service with Todd Wenzel..Just to inquire about a new vehicle, felt snubbed, and felt like i was a waste of time. Not at Berger...Totally felt as a valued potential customer, and assistance immediately as you walk in the door... I am just completely happy with my purchase. Some follow-up calls to see if there were any things they could answer questions about after i had it 1, 2, 3, weeks.. NO issues, just absolute joy in owning, and driving my new Equinox... Love, love, love my new vehicle....., and will continue to go to Berger for all my SUV needs...

    Does recommend this dealer

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  • Great customer service
    March 25, 2017

    Great customer service !!! I was amazed by the friendly staff and most the quality of work they achieve for the buyers !!! I worked with sales age...


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    Great customer service !!! I was amazed by the friendly staff and most the quality of work they achieve for the buyers !!! I worked with sales agent James Thurkettle he was super professional ,he ensure we got the best deal ..

    Does recommend this dealer

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  • Great experience!!
    March 23, 2017

    Greg Haman treated the wife and I very well. He answered all our questions walked us thru the whole process very professional. All the staff gets ...


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    Greg Haman treated the wife and I very well. He answered all our questions walked us thru the whole process very professional. All the staff gets a gold star in my opinion!!

    Does recommend this dealer

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  • Leasing a new car
    March 20, 2017

    I came in for an appraisal on my leased car that would be up in December and was able to trade it in to upgrade to a brand new car. I was able to ...


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    I came in for an appraisal on my leased car that would be up in December and was able to trade it in to upgrade to a brand new car. I was able to take my new car home within an 2 hours after deciding to trade in and they were so quick with the process. Pat was the sales dealer that I worked with and he was amazing. He helped me get my cross rails off of my old car after we were not able to initially. That meant a lot since I bought those for my car myself!!

    Does recommend this dealer

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  • Excellent
    March 15, 2017

    James was extremely helpful in finding the car that I wanted. He didn't try to push me into something I knew wouldn't work for me. It was a long...

    Berger Chevrolet, Inc

    Thanks for sharing your experience with us, Jamie! We're happy that James and our team at Berger Chevrolet were able to help you into the perfect ...


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    James was extremely helpful in finding the car that I wanted. He didn't try to push me into something I knew wouldn't work for me. It was a long process but he stayed after closing to finish my sale. I had a great experience and I would definitely recommend Berger to my friends and family

    Does recommend this dealer
    Berger Chevrolet, Inc

    Thanks for sharing your experience with us, Jamie! We're happy that James and our team at Berger Chevrolet were able to help you into the perfect fit.


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  • Easy leasing
    March 14, 2017

    Went in to lease a new Cruze. Eugene has helped other members of my family leasing vehicles through Berger. He is very personable. He made the pro...

    Berger Chevrolet, Inc

    Thank you so much for reviewing our dealership online! Eugene is one of our stars here at Berger, and we are so happy that he has been able to hel...


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    Went in to lease a new Cruze. Eugene has helped other members of my family leasing vehicles through Berger. He is very personable. He made the process so easy! Helped me find what I wanted within my price range, helped make sure I was able to drive a new car that day and made sure I got the best deal I could.

    Does recommend this dealer
    Berger Chevrolet, Inc

    Thank you so much for reviewing our dealership online! Eugene is one of our stars here at Berger, and we are so happy that he has been able to help your family. Be sure to tell you friends about Berger Chevrolet. We have a great referral program available at Berger - your salesmen, Eugene, can tell you all about it. Thanks again!


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  • Fantastic!
    March 10, 2017

    I went to Berger Chevrolet after searching online for a good place to look for a car. I was not disappointed. I had an awful car. It had a broken...

    Berger Chevrolet, Inc

    Emily, We truly appreciate your review of our dealership. We are so happy that Duane and our team were able to get you into a new ride! Our $5,000...


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    I went to Berger Chevrolet after searching online for a good place to look for a car. I was not disappointed. I had an awful car. It had a broken windshield, a dent in the side door and about a million other problems. I also still owed 6000$ for it. I really needed a new car that would be safe for my family to drive. I already had a car in mind after doing some extensive research on Crossovers. I Knew i wanted a Buick Encore. I went in and spoke to Duane and i was honest about everything i could think of about my car. I gave him all my information and he tried to see what they could do in my situation. He came back with a smile on his face and asked me what color i wanted out of the 3 they had. Then he said, that Berger has a special going on select cars and that the car i wanted had this special. The completely paid off my old car without adding to the new car's loan. I have gone to countless dealers to see what they could do and Berger is the only one that was willing to pay it off completely. I would recommend going to Berger and speaking to Duane to anyone. He made it super easy and he does a wonderful job. I could not have been more grateful for their kindness.

    Does recommend this dealer
    Berger Chevrolet, Inc

    Emily, We truly appreciate your review of our dealership. We are so happy that Duane and our team were able to get you into a new ride! Our $5,000 over KBB sale has been helping many customers, like you, get into new vehicles. We're excited you were able to take advantage of this amazing offer. Thanks again, Emily. We hope you enjoy your new ride, and hope to see you again!


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  • Will and Gretchen Rogers
    March 7, 2017

    We came back for another Equinox. Eugenio was a delight to work with. He found the perfect match within minutes of arriving to the dealership


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    We came back for another Equinox. Eugenio was a delight to work with. He found the perfect match within minutes of arriving to the dealership

    Does recommend this dealer

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  • Easy car buying experience
    March 4, 2017

    There was no pressure to make a purchase. My salesperson listened to what I was looking for and my price point. The atmosphere was very friendly.


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    There was no pressure to make a purchase. My salesperson listened to what I was looking for and my price point. The atmosphere was very friendly.

    Does recommend this dealer

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  • Not happy
    February 21, 2017

    Not happy with my experience. I haven't had my vehicle for 30 days and they can't decide if they are going to fix 2400 repair. They have had my ve...


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    Not happy with my experience. I haven't had my vehicle for 30 days and they can't decide if they are going to fix 2400 repair. They have had my vehicle since Friday 2-17-17. They still have it as of 2-21-17 Trying to make a decision. If it takes them that long to make a decision I hate to see if anything else happens. This is a 18,000 vehicle not 5,000. I wish I could return it with no penalties. I would return it. Just an update. After posting this Corey Shelton from berger called me not to happy. He was more concerned about me posting this then reassuring me everyrhing will be ok. YES they fixed it for free. Since this was he concern that people would see my post and think they didn't fix it for free. They sent my vehicle somewhere else to get fixed. Because they didnt want to pay the 2400 estimate berger service gave them. When I picked it up on Friday (one week later). My check engine light was one. The sound was worse. A sound that was not there before I brought it in. I did pick it up on Monday and the check engine light is off but the sound is still there. I have asked for paper and what was fixed on my vehicle and Corey Shelton advised me that he don't have it for me its done internally. I asked what did they fix he said what was wrong with it . never giving me a straight answer. I have contacted Bob twice Corey boss and he sti'll has contacted me. I am very un happy. Now I have to come out of my pocket to pay for an estimate to see what is still wrong with my vehicle that they were supposed to fix.

    Does not recommend this dealer

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