Reviews
Edward Kogan es una bellas personas trata súper bien los
Edward Kogan es una bellas personas trata súper bien los clientes ayuda súper bien alos clientes🥰
Edward Kogan es una bellas personas trata súper bien los
Edward Kogan es una bellas personas trata súper bien los clientes ayuda súper bien alos clientes🥰
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff are knowledgeable, efficient and help address
Staff are knowledgeable, efficient and help address customer's needs ln a timely manner. My car was completed ahead of schedule.
Staff are knowledgeable, efficient and help address
Staff are knowledgeable, efficient and help address customer's needs ln a timely manner. My car was completed ahead of schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great!
Great! Got what I was looking for, the customer service was great. I would get my car there again in the future
Great!
Great! Got what I was looking for, the customer service was great. I would get my car there again in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear you were able to find just what you needed! Thank you for choosing Sloane Toyota of Philadelphia and sharing your experience. We hope to see you again down the road!
I am incredibly grateful to Edward Kogan, an employee at
I am incredibly grateful to Edward Kogan, an employee at Sloane Toyota Center, for his professionalism, speed of work, and efficient approach to his job. I am also grateful for his generosity;filled my gas tank, and brightened my day with his wonderful personality. 😊 I highly recommend him to everyone. Thank you again
I am incredibly grateful to Edward Kogan, an employee at
I am incredibly grateful to Edward Kogan, an employee at Sloane Toyota Center, for his professionalism, speed of work, and efficient approach to his job. I am also grateful for his generosity;filled my gas tank, and brightened my day with his wonderful personality. 😊 I highly recommend him to everyone. Thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review of Edward and our team, Anzhelika! We appreciate your business and hope to see you again at Sloane Toyota of Philadelphia.
Ilya worked with us for hours to secure the best deal for
Ilya worked with us for hours to secure the best deal for a new car for me.
Ilya worked with us for hours to secure the best deal for
Ilya worked with us for hours to secure the best deal for a new car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. It's awesome to hear you were in great hands with Ilya. We look forward to seeing you again at Sloane Toyota of Philadelphia!
My thanks go out to my service advisor James Esqullin at
My thanks go out to my service advisor James Esqullin at Sloan Toyota. He is very accommodating and informative. Kept me updated Love the customer service he provided.
My thanks go out to my service advisor James Esqullin at
My thanks go out to my service advisor James Esqullin at Sloan Toyota. He is very accommodating and informative. Kept me updated Love the customer service he provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, we're delighted to hear that James provided such excellent service at Sloane Toyota of Philadelphia. Thank you for choosing us and sharing your feedback! Safe travels!
Huge thanks to Edward Kogan at Sloane Toyota of
Huge thanks to Edward Kogan at Sloane Toyota of Philadelphia for helping me into my new 2026 Grand Highlander! He was super helpful and informative throughout the leasing process. He delivered on everything I asked for and made it all so easy. Highly recommend!
Huge thanks to Edward Kogan at Sloane Toyota of
Huge thanks to Edward Kogan at Sloane Toyota of Philadelphia for helping me into my new 2026 Grand Highlander! He was super helpful and informative throughout the leasing process. He delivered on everything I asked for and made it all so easy. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gabriella, thank you for the glowing review of Edward and your recent leasing experience at Sloane Toyota of Philadelphia! Congratulations on your new 2026 Toyota Grand Highlander!
I am writing this review to warn anyone considering
I am writing this review to warn anyone considering doing business with Sloane Toyota. What happened to me was not a simple mistake — it was a pattern of negligence, dishonesty, and complete lack of accountability that put my safety at risk and caused me thousands of dollars in losses. After my lease ended, I went to purchase the car I had been driving for years. They ran my credit, submitted the financing, and I was fully approved. But after the approval came through, they abruptly refused to sell me the car and did not give me any option, explanation, or alternative. They simply dismissed me. During their inspection, they opened the hood and failed to secure it properly, yet still allowed me to drive the vehicle off the lot. The next day, while I was on the highway, the hood flew open at full speed, destroyed the windshield, and left the car undrivable. I had to call 911, and the vehicle was towed. This was an extremely dangerous situation that could have caused a serious accident. Instead of taking responsibility for their negligence, the dealership tried to shift all blame onto me. They constantly changed their repair estimates—from $4,000 to $5,000, then $8,000, and later I received a bill for over $10,000 for mileage and wear that did not match anything they had previously told me. Nothing was consistent, transparent, or honest. I provided documents, photos, and proof, yet I was met with contradictions, excuses, and misinformation at every step. At no point did they acknowledge the dangerous condition they created or the financial damage it caused me. My experience with this dealership was defined by: Dangerous negligence Contradictory information Unexpected charges Refusal to take responsibility Misleading and evasive behavior No transparency and no solutions Customers deserve honesty and safety — I received neither. I strongly urge anyone considering this dealership to think twice, get EVERYTHING in writing, and be extremely cautious. What happened to me should never happen to anyone.
I am writing this review to warn anyone considering
I am writing this review to warn anyone considering doing business with Sloane Toyota. What happened to me was not a simple mistake — it was a pattern of negligence, dishonesty, and complete lack of accountability that put my safety at risk and caused me thousands of dollars in losses. After my lease ended, I went to purchase the car I had been driving for years. They ran my credit, submitted the financing, and I was fully approved. But after the approval came through, they abruptly refused to sell me the car and did not give me any option, explanation, or alternative. They simply dismissed me. During their inspection, they opened the hood and failed to secure it properly, yet still allowed me to drive the vehicle off the lot. The next day, while I was on the highway, the hood flew open at full speed, destroyed the windshield, and left the car undrivable. I had to call 911, and the vehicle was towed. This was an extremely dangerous situation that could have caused a serious accident. Instead of taking responsibility for their negligence, the dealership tried to shift all blame onto me. They constantly changed their repair estimates—from $4,000 to $5,000, then $8,000, and later I received a bill for over $10,000 for mileage and wear that did not match anything they had previously told me. Nothing was consistent, transparent, or honest. I provided documents, photos, and proof, yet I was met with contradictions, excuses, and misinformation at every step. At no point did they acknowledge the dangerous condition they created or the financial damage it caused me. My experience with this dealership was defined by: Dangerous negligence Contradictory information Unexpected charges Refusal to take responsibility Misleading and evasive behavior No transparency and no solutions Customers deserve honesty and safety — I received neither. I strongly urge anyone considering this dealership to think twice, get EVERYTHING in writing, and be extremely cautious. What happened to me should never happen to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Wendolyne, I would like to clarify a few things. When you came in, we informed you that the vehicle was severely damaged. The deal was never approved, and the judge ruled in the dealership's favor. Therefore, the content of this review is completely false. Best, Brett Younger - General Manager - (215) 305-5000
Your response actually confirms exactly what happened. You claim the vehicle was “severely damaged,” yet your staff opened the hood, failed to secure it properly, and still allowed me to leave the dealership driving it. No reputable dealership would ever let a customer drive a “severely damaged vehicle” off the lot—unless the damage was caused by your own negligence. That is exactly what happened, and the 911 report and tow documentation prove it. You also claim the deal was “never approved,” but I have the actual approval record from Toyota Financial. You ran my credit, submitted the application, received the approval, and THEN changed your story and refused to sell me the vehicle without offering any alternative. That is not a misunderstanding—that is dishonesty. Finally, your statement that “the judge ruled in the dealership’s favor” is completely false. If that were true, I would not be in the process of collecting the judgment that I WON. Anyone can verify that your claim is not accurate. Everything in my review is documented with photos, official reports, written correspondence, and Toyota Financial records. Your response is full of contradictions that only confirm exactly why I wrote this review. I stand by every word.
Edward Kogan at Sloane Toyota of Philadelphia was
Edward Kogan at Sloane Toyota of Philadelphia was WONDERFUL to work with! I’m a first time car buyer living in Texas and was very particular about what I wanted (just couldn’t find it in my state). When I found the truck that fit all my specifications in Philadelphia, Edward was incredibly accommodating and helpful as we completed the sale remotely. I would highly recommend Edward with Sloane Toyota if you’re in the market for a vehicle.
Edward Kogan at Sloane Toyota of Philadelphia was
Edward Kogan at Sloane Toyota of Philadelphia was WONDERFUL to work with! I’m a first time car buyer living in Texas and was very particular about what I wanted (just couldn’t find it in my state). When I found the truck that fit all my specifications in Philadelphia, Edward was incredibly accommodating and helpful as we completed the sale remotely. I would highly recommend Edward with Sloane Toyota if you’re in the market for a vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Mileah! We're so happy that Edward and our team could assist you during your remote purchase, making it a smooth process from start to finish. We truly appreciate your business and wish you safe travels. - The Sloane Toyota of Philadelphia Team
All around great experience with Edward Kogan.
All around great experience with Edward Kogan. Very good with going over all the cars fancy features. Worked hard to get us where we needed to be. Ten stars.
All around great experience with Edward Kogan.
All around great experience with Edward Kogan. Very good with going over all the cars fancy features. Worked hard to get us where we needed to be. Ten stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you had a ten-star experience with Edward and our team, Timothy! Thank you for choosing Sloane Toyota of Philadelphia, and for sharing your kind words. Enjoy the ride!
