Skip to main content

Sloane Toyota of Philadelphia

(2,694 reviews)
Visit Sloane Toyota of Philadelphia
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (215) 941-5637 (215) 941-5637
Used (215) 613-0562 (215) 613-0562
Service (215) 395-6778 (215) 395-6778

Reviews

(2,694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sloane Toyota of Philadelphia from DealerRater.

Want to share your experience with this dealership?

Write a review

service

Work done accurately and in a timely manor. Staff very friendly.I have been dealing with them for many years and am always satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Sloane Toyota of Philadelphia was able to provide you with an awesome experience!We really appreciate this feedback and we will share it with the team.Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Great service. Extremely helpful

Mr Darcy took the time to listen to my car issues. He even helped me withstopping the squeaking on my rav 4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kimberly, and thanks for the great feedback! We're very happy that Mr. Darcy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again at Sloane Toyota of Philadelphia! Best, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Wonderful service

He helped me look for what I needed and for what I wanted.Showed me different stiles and colors.and helped me with my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ramonita, thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at Sloane Toyota of Philadelphia in the future. Regards, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Great service

The professionalism of all that work there. They definitely know what they are doing and they do it very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your input, Ashley. Glad to hear that you are consistently impressed with the service we offer here at Sloane Toyota of Philadelphia. If there is anything more we can do for you please come back and see us any time! Take care, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Excellent service and timely!

Everyone involved with my transaction was professional and knew the importance of getting my service done quickly! I was visiting from CT and did not expect to have issues, the people at Sloane made my experience better than anticipated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kenneth, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Sloane Toyota of Philadelphia's Service Department. Best regards, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Great people, excellent service!

Our salesman, Edward Kogan, goes the extra step for us. We have dealt with him 4 times in the last 19 years and he is always spot on! He helps us to decide what is right for us while respecting our opinions. We come to Champion (Sloane) and always deal with Ed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joan, you have been doing business with Edward and Sloane Toyota of Philadelphia for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. All the best, Brett Younger General Manager brett.younger@sloaneautos.com - (215) 742-9300

Toyota corolla

Very nice and competent service writers and mechanics as well as very pleasant and knowledgeble appointment takers Excellent facility and accomadations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your marvelous feedback, Gerald. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see Sloane Toyota of Philadelphia for any future needs. Thanks again, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Car Maintenance Review

All the team members were helpful with great attitudes mechanic Patrick called when our car was ready and explained all work that was done also done in a timely manner even though we weren't waiting for our car Very pleased overall!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your outstanding review of Sloane Toyota of Philadelphia, Mark! I'm very happy to hear that Patrick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

Great service!

They were fast in taking care of mutiple things that had to be done to the car. I can make sure that I could always the my car to this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love hearing from our customers so thank you for taking the time to write this glowing feedback, Brian. It's wonderful to hear that our staff at Sloane Toyota of Philadelphia was able to provide you with an awesome experience!We really appreciate this feedback and we will share it with the team.Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300

5,000 Miles Service

They were patient with me. It was my first car service, of my first car, that I purchased there. So it was nice for them to be patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Aris, thank you for sharing this great feedback with us. We feel our service department is what makes Sloane Toyota of Philadelphia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Ray Hildenbrand Service Manager ray.hildenbrand@sloaneautos.com - (215) 742-9300