Sloane Toyota of Glenside

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Reviews

Average Ratings

4.8
250 lifetime reviews. Includes reviews of Sloane Toyota of Glenside from DealerRater.com
  • Repeat Customer

    This was the easiest car transaction we ever made! We needed a car for our son and Rob Fox was extremely helpful and expedited the purchase. It ...

    Dealer Response

    Thanks for your review, Kate! We're happy to hear that Rob provide you with such excellent service. We'll be sure to pass along your kind feedba...


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    This was the easiest car transaction we ever made! We needed a car for our son and Rob Fox was extremely helpful and expedited the purchase. It was a dream to work with him. We are very pleased with Rob Fox and Sloane Toyota and would always come here first when looking to purchase a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your review, Kate! We're happy to hear that Rob provide you with such excellent service. We'll be sure to pass along your kind feedback. We look forward to seeing you again, thank you for your business!


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  • Wonderful, Excellent
    April 12, 2017

    Rob Fox was very helpful with explaining everything I need to know about buying my first car very grateful. Thanks Rob I really appreciate it!

    Sloane Toyota Glenside

    Thank you for the great review! We're happy to see that Rob was able to help you have a five-star purchasing experience at our dealership. Congrat...


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    Rob Fox was very helpful with explaining everything I need to know about buying my first car very grateful. Thanks Rob I really appreciate it!

    Does recommend this dealer
    Sloane Toyota Glenside

    Thank you for the great review! We're happy to see that Rob was able to help you have a five-star purchasing experience at our dealership. Congratulations on your first car!


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  • Worked with Tim to lease a new Toyota Rav 4
    March 28, 2017

    My husband and I worked with Tim to lease a new Rav 4 at the end of February 2017. We arrived at Sloane on a late Friday evening not expecting to ...

    Sloane Toyota Glenside

    Thanks for sharing your review! We're glad to hear that Tim provided you and your husband with such helpful service. We'll let him know to keep ...


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    My husband and I worked with Tim to lease a new Rav 4 at the end of February 2017. We arrived at Sloane on a late Friday evening not expecting to purchase a vehicle. We spent a few hours with Tim, where he answered many of our questions and made us feel comfortable, as this was the first car we would be purchasing. Most importantly, as the primary driver, he spoke more directly to me, rather than my husband (which I appreciated as a female). We did not feel rushed in our decision, and we felt Tim answered all of our questions to allow us the opportunity to make the best informed decision. We greatly appreciate the thorough support Tim provided us over the next few days, and could not be happier with our vehicle! We are very pleased with the service we received at Glenside Sloane Toyota.

    Does recommend this dealer
    Sloane Toyota Glenside

    Thanks for sharing your review! We're glad to hear that Tim provided you and your husband with such helpful service. We'll let him know to keep up the great work. We hope to see you again, we appreciate your business and your kind feedback! Please let us know if there's anything else we can do for you.


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  • New Sloane Toyota Customer
    February 28, 2017

    Positive experience working with Tim Kelly and the Sloane Toyota team. They sourced our 2017 Prius Prime in only a couple days. A pleasure to do w...

    Sloane Toyota Glenside

    Thank you for your kind review! We're happy to hear that Tim and our team were so helpful. We appreciate your business, please let us know if we...


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    Positive experience working with Tim Kelly and the Sloane Toyota team. They sourced our 2017 Prius Prime in only a couple days. A pleasure to do with business with them.

    Does recommend this dealer
    Sloane Toyota Glenside

    Thank you for your kind review! We're happy to hear that Tim and our team were so helpful. We appreciate your business, please let us know if we can be of service in the future!


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  • First Sloane Toyota Car
    February 15, 2017

    We have been loyal Honda customers for years. Yet, I wanted a Hybrid to replace my CRV. Honda does not make a hybrid CRV. I fell in love with th...

    Sloane Toyota Glenside

    Congratulations on your Rav4 Hybrid! I am happy to hear that Tom was so professional and answered all of your questions. Thank you for choosing Sl...


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    We have been loyal Honda customers for years. Yet, I wanted a Hybrid to replace my CRV. Honda does not make a hybrid CRV. I fell in love with the Rav4 Hybrid. It handled well and was comfortable for my very short stature! The staff was helpful and knowledgeable. The car came with everything I wanted. Tim Kelly answered all of our questions.

    Does recommend this dealer
    Sloane Toyota Glenside

    Congratulations on your Rav4 Hybrid! I am happy to hear that Tom was so professional and answered all of your questions. Thank you for choosing Sloane Toyota Glenside!


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  • Pathetic Service and arrogant behavior
    February 8, 2017

    I don't even want to give them 1 star. Pathetic service I have ever experienced in my life.I gave my car for service as it gave engine check notif...

    Sloane Toyota Glenside

    We're concerned to hear about the problems you're experiencing with your Corolla. We always want to provide our customers with hassle-free servic...


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    I don't even want to give them 1 star. Pathetic service I have ever experienced in my life.I gave my car for service as it gave engine check notifications, l had purchased extended warranty and it was a brand new 2016 corolla bought in Jun 2016 bought from the same dealer- Toyota Sloane glenside. I gave it for servicing, and called minimum thrice in a day to know about the status, service representative was very rude and arrogant, he did not answer anything about the car status, he did not even bother to answer what happened to car, I was worried and contacted Toyota USA and told them entire story they said they cannot do anything as I am having dealer warranty , after 3 minutes I got a call from dealer service center and they told that I filled diesel in my car hence engine broke down, they also mentioned that it's my mistake and hence it cannot be covered in extended warranty, they also told that it would cost $700 to clean the fuel tank. First of all I always refill fuel from sams club which do not sell diesel so there was not even a single chance that I unknowingly filled diesel in my car. I told it to them clearly but they did not listen and continued telling same investigation. On day 2, I called them again and told that I would go for second opinion, after few minutes I got a call back from them stating that it was not fuel issue but rodent has damaged the wire harness and it would cost $350 to fix it. How can you have 2 different investigations within 2 days time. One thing I learned is they try to fool you by giving different reasons , they just want to charge more money and unnecessarily put the service cost on customer Please be alert before going to this dealer.l would strongly not recommend it.

    Does not recommend this dealer
    Came in for service or repair
    Sloane Toyota Glenside

    We're concerned to hear about the problems you're experiencing with your Corolla. We always want to provide our customers with hassle-free service and clear communication. We would like to discuss this with you to see how we can help; your satisfaction is important to us. Please contact me so I can work on making things right. -Steve Geissler, General Sales Manager, steve.geissler@sloaneautos.com, 215-885-5400 x8223


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  • longtime satisfaction
    February 6, 2017

    I have been a Sloane customer for 20 plus years, and have always had a great experience with everybody connected to the dealership. I even bought ...

    Sloane Toyota Glenside

    Thank you for the review! We're glad that you've had multiple great experiences over the years. Congratulations on your purchase! We look forward ...


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    I have been a Sloane customer for 20 plus years, and have always had a great experience with everybody connected to the dealership. I even bought a truck I really had no intention on buying, because Tim Kelly was such a good salesman. I feel like I've known him forever; even though we just met.

    Does recommend this dealer
    Sloane Toyota Glenside

    Thank you for the review! We're glad that you've had multiple great experiences over the years. Congratulations on your purchase! We look forward to serving you again in the future.


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  • Great Experience.

    Got a great deal on a great pre-owned SUV at Sloane Toyota Glenside. Loretta Reed was very responsive and helpful as our salesperson. The buying...

    Dealer Response

    Congratulations on your new SUV! I will be happy to forward your review on to Loretta. Thank you for your recommendations!


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    Got a great deal on a great pre-owned SUV at Sloane Toyota Glenside. Loretta Reed was very responsive and helpful as our salesperson. The buying process was quick and efficient. Wouldn't hesitate to recommend this dealership to anyone shopping for a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new SUV! I will be happy to forward your review on to Loretta. Thank you for your recommendations!


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  • Great place

    I stop in to purchase a 2013 Toyota Highlander and received great service from Leo. He showed me around the lot to check out several vehicles. Aft...

    Dealer Response

    Hello, Deneen! Thank you for your five-star review. I will be happy to let Leo know about your positive review. Congratulations on your new 2013 T...


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    I stop in to purchase a 2013 Toyota Highlander and received great service from Leo. He showed me around the lot to check out several vehicles. After finding one that I liked I was able to take it for a test drive. Leo was very patient and answered all of my questions. He was also helpful and spoke to my husband over the phone since he was out of the state.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Deneen! Thank you for your five-star review. I will be happy to let Leo know about your positive review. Congratulations on your new 2013 Toyota Highlander!


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  • 2017 Tacoma

    The salesman Rob Fox was the most honest and exceptional salesman that I have dealt with in my lifetime. I have purchased numerous vehicles and h...

    Dealer Response

    Hi, Oswaldo! We're so glad that Rob was able to exceed your expectations and provide you with a five-star experience! We appreciate your business ...


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    The salesman Rob Fox was the most honest and exceptional salesman that I have dealt with in my lifetime. I have purchased numerous vehicles and have never had a salesman so genuine and concerned for having the right deal for me. Mr. Fox is an exemplary employee and represents Sloane Toyota in the best of light. Needless to say, I will be a return customer and will forward his name and this dealership to anyone I know that is looking for a vehicle. A+ service!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, Oswaldo! We're so glad that Rob was able to exceed your expectations and provide you with a five-star experience! We appreciate your business and your review!


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