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Fremont Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They have s as lasts been there for servicing my car and...

They have s as lasts been there for servicing my car and have done an excellent job in this area. I appreciate thdd Ed m totally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

15K Markup on a Custom Order

unbelievable to charge a markup on someone who is ordering a built to order bronco that was reserved back in July when the bronco was first released. 15k markup is ridiculous especially when a huge percentage of dealerships across the country are not charging a markup on the new bronco. Horrible customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Customer service is horrible car was in shop over 14 days...

Customer service is horrible car was in shop over 14 days was not provided a loaner car or rental car which is covered under warranty. Couldnt reach anybody in the service department, no one reach out to keep me updated. These people are extremely rude and arrogant. Oh and my car was mis diagnosed after paying a deductible to only return my car within a week because problems was not fixed. My experience here has not been pleasant at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is really clean and sanitize and all the...

The dealership is really clean and sanitize and all the workers are very nice and very respectful at the dealership in Fremont

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good job, job will dong thank Tony for all your help...

Good job, job will dong thank Tony for all your help with this good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fremont Ford folks at service and autobody are true...

Fremont Ford folks at service and autobody are true professionals. They are knowledgeable respectful and deliver the best results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had received coupons through e-mail for free car wash,...

I had received coupons through e-mail for free car wash, diagnostics and $25.00 off any service. THEY DID NOT HONOR ONE!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alan and David and service department were very efficient...

Alan and David and service department were very efficient and friendly. They took the time to greet me and discuss what was happening with my car. Definitely top notch customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very happy with the staff at Ford. The car I...

I was very happy with the staff at Ford. The car I wanted was gone before I got there. They did find me another white car, but a bit higher than I had planned to go. I am very pleased with my purchase but have a lot of gadgets to learn. They said I could come back at anytime and they would go through all of the buttons and bells again with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely happy with service. I will definitely go back...

Extremely happy with service. I will definitely go back and recommend it to friends and family.,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.