Reviews
Write a reviewThey have s as lasts been there for servicing my car and...
They have s as lasts been there for servicing my car and have done an excellent job in this area. I appreciate thdd Ed m totally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
15K Markup on a Custom Order
unbelievable to charge a markup on someone who is ordering a built to order bronco that was reserved back in July when the bronco was first released. 15k markup is ridiculous especially when a huge percentage of dealerships across the country are not charging a markup on the new bronco. Horrible customer service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Customer service is horrible car was in shop over 14 days...
Customer service is horrible car was in shop over 14 days was not provided a loaner car or rental car which is covered under warranty. Couldnt reach anybody in the service department, no one reach out to keep me updated. These people are extremely rude and arrogant. Oh and my car was mis diagnosed after paying a deductible to only return my car within a week because problems was not fixed. My experience here has not been pleasant at all.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealership is really clean and sanitize and all the...
The dealership is really clean and sanitize and all the workers are very nice and very respectful at the dealership in Fremont
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good job, job will dong thank Tony for all your help...
Good job, job will dong thank Tony for all your help with this good job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fremont Ford folks at service and autobody are true...
Fremont Ford folks at service and autobody are true professionals. They are knowledgeable respectful and deliver the best results.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had received coupons through e-mail for free car wash,...
I had received coupons through e-mail for free car wash, diagnostics and $25.00 off any service. THEY DID NOT HONOR ONE!!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Alan and David and service department were very efficient...
Alan and David and service department were very efficient and friendly. They took the time to greet me and discuss what was happening with my car. Definitely top notch customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very happy with the staff at Ford. The car I...
I was very happy with the staff at Ford. The car I wanted was gone before I got there. They did find me another white car, but a bit higher than I had planned to go. I am very pleased with my purchase but have a lot of gadgets to learn. They said I could come back at anytime and they would go through all of the buttons and bells again with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely happy with service. I will definitely go back...
Extremely happy with service. I will definitely go back and recommend it to friends and family.,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
