Mike Johnson's Hickory Toyota

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
704 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 17, 2019

    Randy Quinn in the Service Department "On the Hill" is fantastic. Friendly, prompt, and explained everything I needed to have done. I will be scheduling... future service appointments with him.

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  • 5.0 out of 5
    October 17, 2019

    JILL , WAS OUR SERVICE TECH, AND SHE TREATED US LIKE FAMILY , WHEN WE GET SERVICE AGAIN , WE WILL ASK FOR HER . ANSWERED ALL QUESTIONS , SHE WAS SO KIND... AND PROFESSIONAL YOU NEED MORE LIKE HER !!!!!!!!

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  • 5.0 out of 5
    October 17, 2019

    10K oil change, tire rotation and incidental services. Drive up, no appointment. Extremely quick and friendly service performed at the Express facility... under the direction of Randy Quinn.

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  • 5.0 out of 5
    October 13, 2019

    Excellent customer service come see Jessica Russell! I did not have an appointment and she was able to get me in and out quickly and everything was perfect!

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  • 3.0 out of 5
    October 13, 2019

    I wanted to size up to a larger vehicle. I was in a '14 Camry. Very nice car, just very low and hard to get in and out of. They sold me a 2020 Carolla,... to help me out with my problem with not being able with getting in and out of the vehicle. It is worse!!! My husband loves the car though but I am miserable! I....am without words! I don't understand why a car lot is so desperate to sell a sale item that you literally try to break someone up into pieces put their pieces in the car and drive them to their home and place their crumpled pieces on the bed. Call for a ride back to work and sell that Highlander that you had been working behind me!

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    Does not recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    October 13, 2019

    We had our 10,000 mile service done. As always Tabitha took personal interest in us and our vehicle. She always goes the extra mile to address any concerns... we have about our Toyota vechicles (we have 4).

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  • 5.0 out of 5
    October 10, 2019

    Had brakes redone. Jill Francis was my repair specialist and she is awesome! I have had pleasure of having her serve me before and I will definitely seek... her out again. She is prompt, checks on me, goes over any unexpected repair needs before proceeding, always pleasant and professional but friendly. Overall great experience 10/9/19.

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  • 5.0 out of 5
    October 9, 2019

    my experience with mike johnson toyota has been great. everyone is always so nice and does a great job. i have been so pleased with all the departments.... i would not go any where else. brenda, spruce pine

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  • 5.0 out of 5
    October 6, 2019

    Excellent price as well as continued great service. We get both of our cars (Lexus as well) serviced over the past 3 years and have never been disappointed!

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  • 5.0 out of 5
    October 5, 2019

    Thankful for my great service, Mary Ann was very helpful and provided me the best care! Would recommend and plan to bring my car to her next time!

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