Norm Reeves Honda Superstore Cerritos

Reviews

Average Ratings

4.9
3690 lifetime reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.com
  • Amazing Exerience at Norm Reeves Honda Cerritos

    I was just approved by Honda for my 4th lease at Norm Reeves Honda Superstore in Cerritos, California. I’m very happy, I love my new Honda Civic,...

    Dealer Response

    WOO! Thank you so much for the glowing, detailed feedback, Daniel. Appreciate you shopping with Jose and the Norm Reeves Honda Superstore Cerritos...


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    I was just approved by Honda for my 4th lease at Norm Reeves Honda Superstore in Cerritos, California. I’m very happy, I love my new Honda Civic, and I’m happy to share my story with others. It’s been a long-term relationship with this Norm Reeves Honda in Cerritos, all of my leases have been through them, and working with the same gentleman, Jose Magana. I have to say, my experience overall at Norm Reeves Honda has been great on every level. At every level, the quality of customer service and support, of working with a customer to help them with a car lease or purchase is stellar. While Jose is the gentleman who helped me in each case to secure my lease, everyone I dealt with in other departments, finance, customer service, etc.. were all stellar people. Now regarding Jose and team members he works with, honestly, they worked miracles for me. During my first two leases my payment history was perfect and therefore everything went smoothly. However, I had some major health problems along the way which resulted in huge medical bills and unfortunately a number of late payments on my third lease. Jose listened sincerely to where I was at, and what happened, and went the extra mile to not only get me approved for a new lease, which I was concerned about, but to get a reasonable and affordable rate approved in spite of the challenges I had. I know he worked hard on my behalf. So overall, I highly recommend Norm Reeves Honda to everyone. I know I will not be going anywhere else, and as I expressed, the primary person I’ve always worked with, Jose Magana, has been a real gentleman and great person to work, I’m very appreciative. Best of luck everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    WOO! Thank you so much for the glowing, detailed feedback, Daniel. Appreciate you shopping with Jose and the Norm Reeves Honda Superstore Cerritos team. Congratulations on your new Civic - great choice! Here's to many fun, smooth miles to come. See you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com


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  • Feel Good Car Buying
    September 22, 2017

    Norm Reeves Honda of Cerritos makes car buying a pleasant experience. I had some reservations about buying a new car, , but after securing a great...


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    Norm Reeves Honda of Cerritos makes car buying a pleasant experience. I had some reservations about buying a new car, , but after securing a great price on a new 2017 Civic, I made the purchase. I fully expected to have some regrets about buying a new car, I waited for the remorse to creep in but I can honestly say it has been two days since I purchased my beautiful new Honda Civic and I feel good with my decision and the great deal I received

    Does recommend this dealer

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  • Not your typical dealer!
    September 22, 2017

    I must say out of all the dealerships my husband and I went to, Norm Reeves was the best. Mainly because of Ty! He was such a help. He gave me an ...


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    I must say out of all the dealerships my husband and I went to, Norm Reeves was the best. Mainly because of Ty! He was such a help. He gave me an online quote and an even cheaper one when I came in. He is not the typical pushy type. Never once did he talk me into anything or try and sell stuff to me. He worked with me and accommodated me with all my needs, even after I bought my car and had to come back for maintenance on my alarm. Because of him not only did I get a great deal I got exactly what I wanted. Thank you Ty!!! Best dealership ever!

    Does recommend this dealer

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  • An outstanding experience for my first car
    September 22, 2017

    Jerry had amazing customer service! He listened to what I wanted and found the exact car I wanted. So helpful and able to work with me.


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    Jerry had amazing customer service! He listened to what I wanted and found the exact car I wanted. So helpful and able to work with me.

    Does recommend this dealer

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  • Had a great salesman
    September 22, 2017

    His name is Mihai Constantinescu, haha.. Gotta love his name. He was very kind, great sense of humor, not so much of a fast talker, like most s...


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    His name is Mihai Constantinescu, haha.. Gotta love his name. He was very kind, great sense of humor, not so much of a fast talker, like most salesman and he listened. He made my experience better because of his great personality, and his knowledge. I didn't feel like I was getting duped because he was upfront and very honest. I waited 4 hours after signing all the paperwork. I truly feel they should have accommodated me with dome free tints for the car, but because of him, I did not complain. He kept checking on me. Awesome experience... Please asked for Mihai (MeHi) 😉

    Does recommend this dealer

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  • Buying a car has never been easier and more exciting
    September 21, 2017

    Kim Kelly is the reason why I will continue to buy Hondas in the future. She took care of me and made me feel comfortable to buy a car. She makes ...


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    Kim Kelly is the reason why I will continue to buy Hondas in the future. She took care of me and made me feel comfortable to buy a car. She makes the entire process extremely smooth and efficient. Kim is a must and schedule your appointments with her right away. She???s an honest, kind hearted woman who genuinely cares for your best interests. Thank again Kim, you???re amazing.

    Does recommend this dealer

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  • You will have the greatest experience in here!
    September 21, 2017

    I went to Norm Reeves last night tired of bouncing on and off between dealerships. Luckily Sam Sultan was there to take care of us. He showed me a...


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    I went to Norm Reeves last night tired of bouncing on and off between dealerships. Luckily Sam Sultan was there to take care of us. He showed me a 2017 honda civic LX and another EX model. I fell in love with the EX one right away but it was so risky to get it with the original price since I am a student. Sam helped me a lot to get a very good deal from Honda and I left the store with my favorite car after one month of intense searching. I really want to thank Honda team and specially Sam for making it easier for me to have my favorite car.

    Does recommend this dealer

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  • Customer

    Salesperson, Ty Trieu provided great service to us.


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    Salesperson, Ty Trieu provided great service to us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick, Painlessa and Easy!
    September 20, 2017

    Jose Sanchez, one of the internet sales managers was nothing short of 5 stars! The sale process was painless and easy thanks to Jose! I've been ...


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    Jose Sanchez, one of the internet sales managers was nothing short of 5 stars! The sale process was painless and easy thanks to Jose! I've been in communicating looking for a particular color and trim. The color and trim finally arrived, he confirmed it was available and we meet right away. When I say painless and easy, I mean it. Price was negotiated quickly with no upselling of additional accessories and services. I got the the lowest APR and off to financing. I arrived at noon and drove my new car off the lot by 2 p.m. FAST! 100% satisfied!

    Does recommend this dealer

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  • Great Workers

    Great service from all empolyees. Thank You Norm Reeves.


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    Great service from all empolyees. Thank You Norm Reeves.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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