Ocean Auto Brokers

Reviews

3.7 out of 5 3.7
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 30, 2018

    I had the worst experience with this place they sell lemon cars and there mechanic sucks . I have had this car 4 months and the timimg chain is no good... and other numerous things are wrong And Dave the drunk just keeps making excuses after excuses . I have had enough and I’m gonna go see a lawyer . I’m not letting them get away with this bad car business Wors of mouth gods a long way An with me being a business owner myself I would never do as Dave the drunk did to me. I will Continue to badmouth their business and their vehicles they don’t care about the customers after they have signed on the dotted line. They try to say my son drove this car to where we had to have all new rotors brakes and brake pads in four months when the inspection sticker was done in October and there was a discrepancy in mileage when we got it someone had been driving the car before we purchased it The 17 belt was no good the pulley tensioner belt was no good and now I have had three other mechanics give me their opinion and was told the timing chain on this car was no good wveryte you step on the peddle it makes noise I was also told that the tier senses didn’t matter on the vehicle also there was a recall on the airbag and they still sold me the vehicle I will be seeing a lawyer and I’m calling the better Business Bureau for cars that are lemons like these and people like Ocean auto brokers who sells the cars and having people like Daves who works for you Word of mouth do not go to their business they do bad business . And I’m a single mom with a handy capped daughter and they didn’t care and they don’t care either it’s a shame how the treat you after you signed the dotted line

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2017

    I was looking for a good used car, and they were able to easily assist me, as well as agree on a price I could afford. The car had some minor prombels,... but they also agreed to fix them with no extra charges. Mr. Browman was very patient and helpful during this process, it was my first time buying a car and he was able to make the process as smooth as possible.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • July 23, 2011

    great customer service. very friendly and not pushy at all. they treated you like a friend and not a customer. they were very personal and i would recommend... them to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2017

    Please visit this location, Eric Bowman was my sales representative and he is top knotch. He's well educated on the vehicles and the process. I stopped... in a few months back, test drove a car and fell in love, when I came back the car was held for me and I had purchased it, I noticed a slight problem in the vehicle less than 2 hours later, and bam the issue was taken car of and I was able to be on the road in not time! We will be back to see Eric qhen my husband is ready for his next vehicle. Thank you so much Eric Bowman and Ocean Auto Brokers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    November 7, 2016

    They took two weeks to fix a purge valve. The gave me a used car and the car engine burn. The gave me a second car and the windows dosen't work. They... don't know the status and the facilities is very dirty.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 14, 2016

    Recently purchased a car from this dealership. My credit was not great but hey got me in a great car at a payment below what I was expecting. I would... highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 24, 2016

    They gave me a chance, but everything after was horrible!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 11, 2014

    The vehicle I purchased from them had a fresh Virginia inspection sticker. A year later when I took it in to get to get inspected I was told that it wouldn't... pass because it had no catalytic converter and the frame had been chopped for a modified suspension. The exhaust had been modified so much that it's going to cost $1500 to get the catalytic converter installed. I was told the frame issue is so severe that it isn't worth trying to repair. The mechanic recommended fixing the exhaust and trying to sell it in North Carolina where the frame/suspension requirements aren't as strict. The dealership won't return my calls and the inspection station is denying any wrong doing. I don't know how people like this live with themselves. I can't afford the repairs so now I'm making payments on a vehicle I will never be able to drive again. No one should ever buy a vehicle from there.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 31, 2013

    Think very seriously about buying from these people. I bought a car in April of 2012, they put a starter interuption device on the vehicle which they stated... was mandated by the credit company, when I went to pick up the car it wouldn't start, after about 6 hours of two people pulling it apart they finally decided it was installed improperly so I had to wait another day. Now a year and a half later the car won't start, I took it to my mechanic, after he spent a lot of time trying to find out what was wrong came to the conclusion the wiring of the installation of the starter interupt device was done poorly (I saw what was pulled out and my 6 year old grandson could have done a better job) I called the credit company and they, after a long period of time, told me the dealer needed to make it right, the dealer told me they never installed the device, and the woman that sold the car didn't work there he didn't know who she was, she was the F&I manager, they also told me if there was a problem with the unit I should have brought it back to them for repair, well, my mechanic already had it torn apart to find the problem, it was foolish to put it all back together without repair and to have it towed to the dealership who installed it poorly to begin with. They also told me it was the responsibility of the credit company to get it fixed and they hung up. Now that wasn't the only problem, when I checked the car initially the oil hadn't been changed, so they changed it, there was a valve that got clogged, when they pulled the valve it was clogged with the air filter, which obviously hadn't been changed in years. The 6 cd changer they had in there didn't work (found this out after I tried to use it a few days later) when I approached them with this I was told they weren't responsible for the radio. I also wanted them to align the wheels, I finally gave up on that and had it done myself. This dealership bought out Vest and Sons, I bought well over 10 vehicles from Vest and Sons and never had any problems with them. I WILL NEVER BUY ANOTHER CAR FROM OCEAN AUTO BROKERS.......

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 28, 2012

    Bought a car from them. Had it for 13 days and the engine gave out due to lack of oil. It had a 50/50 warranty and wanted me to pay my half. I signed it... back over to them because there is no way I was paying for repairs on a car I just purchased. They refused to give me my deposit back! Beware seriously... Don't purchase from these people!! They have no problem selling you a lemon or taking your hard owned money!! Take you money elsewhere where u will be talked to with respect and not feel like they are doing you some sort of favor! They are a joke!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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Ocean Auto Brokers

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