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Reviews

Average Ratings

4.7
246 lifetime reviews. Includes reviews of Gebhardt Volkswagen from DealerRater.com
  • nice and patient vehicle introduction

    Marcus Manchego did an excellent job on vehicle introduction with great details and enthusiasm. Best among the sales persons from other dealers we...

    Dealer Response

    Thank you ever-so much for this fantastic review, Henry! It makes our day to hear that you were so pleased with your service here. We will be sure...


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    Marcus Manchego did an excellent job on vehicle introduction with great details and enthusiasm. Best among the sales persons from other dealers we tested drive with today.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you ever-so much for this fantastic review, Henry! It makes our day to hear that you were so pleased with your service here. We will be sure to tell Marcus that you had such nice things to say about him, which we know he will greatly appreciate! Thank you for taking the time to share your experience with us, & thanks again for choosing Gebhardt Volkswagen! Cheers!


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  • Great dealership
    May 24, 2017

    This was the smoothest process I have every had buying a car. I literally walked out with a new car the same day. Our salesperson was Beverly Fi...

    Gebhardt Volkswagen

    Thank you ever-so much for this outstanding review, jlrosenthal! We couldn't be more thrilled that your experience here was such an exceptionally ...


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    This was the smoothest process I have every had buying a car. I literally walked out with a new car the same day. Our salesperson was Beverly Fish. I highly recommend her. She was very efficient and knowledgeable. Everyone there was really honest and actually saved us money. We couldn't be happier. I would definitely buy my next car from her.

    Does recommend this dealer
    Gebhardt Volkswagen

    Thank you ever-so much for this outstanding review, jlrosenthal! We couldn't be more thrilled that your experience here was such an exceptionally positive one! We will be sure to pass your kind words along to Beverly, which we know she will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt Volkswagen! Cheers!


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  • Smooth Process, Solid Sales Process
    May 22, 2017

    Bought used Jetta and couldn't be happier with how Aaron Bergen handled the process. Honest, responsive and easy to work with. Would shop here ag...

    Gebhardt Volkswagen

    Thank you for this outstanding review! We will definitely let Aaron know that you had such nice things to say about him, which we are sure he will...


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    Bought used Jetta and couldn't be happier with how Aaron Bergen handled the process. Honest, responsive and easy to work with. Would shop here again.

    Does recommend this dealer
    Gebhardt Volkswagen

    Thank you for this outstanding review! We will definitely let Aaron know that you had such nice things to say about him, which we are sure he will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your Jetta - we have no doubt that you will!


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  • Tomaso Lamanna - Great Salesperson
    May 5, 2017

    Tomaso is an excellent salesman. He in knowledgeable, experienced, thorough and provides superb service. As a one-time sales manager myself, I wo...

    Gebhardt Volkswagen

    Thank you so much for this outstanding review, Happy VW Owner! We're thrilled to hear that we were able to provide you with the level of service t...


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    Tomaso is an excellent salesman. He in knowledgeable, experienced, thorough and provides superb service. As a one-time sales manager myself, I would rate Tomaso at the top of the curve.

    Does recommend this dealer
    Gebhardt Volkswagen

    Thank you so much for this outstanding review, Happy VW Owner! We're thrilled to hear that we were able to provide you with the level of service that we believe you deserve! We will be sure to pass your kind words along to Tomaso, which we know he will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new ride!


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  • Very impressed and happy - Lauren Goss
    April 15, 2017

    Tomaso and Joe really made my car buying experience fun and easy. They made me feel a part of the "Gebhardt" family and throughly walked me throug...

    Gebhardt Volkswagen

    Thank you so much for this outstanding review, Lauren! We're so pleased to hear that Tomaso & Joe were able to make your car buying experience fun...


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    Tomaso and Joe really made my car buying experience fun and easy. They made me feel a part of the "Gebhardt" family and throughly walked me through my options regarding the purchase of a new car. The guys accommodated everything I needed to have the car I wanted at an affordable price. Loved working with them. The best part of it all are the free Saturday car washes at Gebhardt :)

    Does recommend this dealer
    Gebhardt Volkswagen

    Thank you so much for this outstanding review, Lauren! We're so pleased to hear that Tomaso & Joe were able to make your car buying experience fun & easy! We will be sure to pass your kind words along to them, which we know they will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt Volkswagen! Have a great day!


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  • 1st time Volkswagen buyer -Great Experience!
    March 15, 2017

    I just bought my 1st VW from Gebhardt Volkswagen and I love this brand new Alltrack! I had a great experience working with Tomaso and the rest of ...

    Gebhardt Volkswagen

    Thank you ever-so much for this fantastic review, Super stoked! This is precisely the level of service that we aim to provide our customers with, ...


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    I just bought my 1st VW from Gebhardt Volkswagen and I love this brand new Alltrack! I had a great experience working with Tomaso and the rest of the Gebhardt team. I went to the dealer 3 times to test drive and learn about the different products and options. I was never pressured to make a purchase. Tomaso was knowledgeable about the VW lineup and ultimately I was converted from my longtime loyalty to another brand. When it came time to make a decision, Tomaso got me a good price and I couldn't be happier.

    Does recommend this dealer
    Gebhardt Volkswagen

    Thank you ever-so much for this fantastic review, Super stoked! This is precisely the level of service that we aim to provide our customers with, so it makes our day to hear that you were so well attended to & ultimately pleased! We will also be sure to tell Tomaso that you had such kind things to say about him, which we know he will greatly appreciate! Thank you for taking the time to share your experience with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new Alltrack - we have no doubt that you will!


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  • Just Ok..

    I didn't buy a car from them, I would have if the car was not damaged. I made an app and drove an hour to look at a vehicle that was listed as acc...


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    I didn't buy a car from them, I would have if the car was not damaged. I made an app and drove an hour to look at a vehicle that was listed as accident free. When I arrived there was obvious damage to the car. Not sure if it happen on the lot, it didn't look like there was damage in the pictures.. but it was frustrating to have spend that time driving to look at a damaged car. Sales men was nice and understanding though.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jon Eric Furguson - GREAT!
    January 24, 2017

    Jon Eric was an absolute pleasure to work with when buying a new car from VW. He was knowledgeable and extremely easy to do business with. My wi...

    Gebhardt Volkswagen

    On behalf of Jon & the entire team here at Gebhardt Volkswagen, you are most welcome, carsaintmything! Nothing pleases us more than hearing that y...


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    Jon Eric was an absolute pleasure to work with when buying a new car from VW. He was knowledgeable and extremely easy to do business with. My wife and I left each of our visits saying what a pleasurable experience it was working with Jon Eric where he was able to strike the tricky balance of giving information, listening to our needs and working with us to find what's right for what we needed. Thank you for your help in getting us into the car we wanted!

    Does recommend this dealer
    Gebhardt Volkswagen

    On behalf of Jon & the entire team here at Gebhardt Volkswagen, you are most welcome, carsaintmything! Nothing pleases us more than hearing that your experience was so exceptional. We will be sure to pass along your kind words to Jon, which we know he will greatly appreciate! Thank you for taking the time to share this with us & our online community, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new ride!


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  • Simply the BEST!
    January 20, 2017

    We went into Gebhardt with our VW Passat looking to get something that would make us a bit more comfortable on Colorado's winter and also allow us...

    Gebhardt Volkswagen

    On behalf of Tomaso, Joe, & the entire team here at Gebhardt Volkswagen - you are most welcome, Rafael & Silvia! This is precisely the sort of rev...


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    We went into Gebhardt with our VW Passat looking to get something that would make us a bit more comfortable on Colorado's winter and also allow us to carry all of our athletic equipment to training and racing. We got out of there with a dream 2017 Tiguan and knowing for sure that not only is VW the best brand you can get but also that Tomaso and Joe will make everything to customize your experience and to help you nail the best deal in Boulder! We could not be happier with the car but also with such prepared, knowledgeable and overall amazing professionals that VW Gebhardt has. 5 starts all the way!!! Thanks for an amazing buying experience guys!

    Does recommend this dealer
    Gebhardt Volkswagen

    On behalf of Tomaso, Joe, & the entire team here at Gebhardt Volkswagen - you are most welcome, Rafael & Silvia! This is precisely the sort of review that we just love to receive, & we're thrilled that we were able to provide you with the level of customer service that we believe you deserve. We will be sure to pass your kind words along to Tomaso & Joe, which we know they will greatly appreciate! Thank you for taking the time to share your experience with us, & thanks again for choosing Gebhardt Volkswagen! Enjoy your new 2017 Tiguan - cheers!


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  • Forget the Service After the Sale
    January 1, 2017

    Took my Jetta into Gebhardt (where purchased) for an oxygen sensor replacement. I had this error code determined PRIOR to bringing in. Note that t...

    Gebhardt Volkswagen

    James- Thank you for your recent visit to Gebhardt VW. I see we failed to meet your expectations and truly apologize. I would like to get your v...


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    Took my Jetta into Gebhardt (where purchased) for an oxygen sensor replacement. I had this error code determined PRIOR to bringing in. Note that the car has 14,000 miles on it and this should not have been necessary for at least another 50,000 miles at the earliest. Scheduled an appointment for 11 am, called prior to bringing it in to confirm the amount of time required for the repair. The scheduler said 2.5 - 3 hours, then confirmed with a service tech who also said 2.5 - 3 hrs. She said that if I brought it in early (9:30), I could get it back early. I rescheduled my day, dropped it off at 9:30, and confirmed with the service tech on the turnaround time. He said what the others did, but emphasized that it would be closer to the 3 hour time. I called back after 2.5 hours to check the status, and found out that the car was "still in queue". I requested that the service manager call me to discuss, which he never did. I went back to the dealership and nothing more had been done 3 hours later. The receptionist confirmed giving my number and request of a call to the service manager (ignored). I met with the dealership manager, who gave me the bum's rush out of the showroom, then ditched me in the service department. Then a mechanic came in and told me the car needed a new oxygen sensor - brilliant!!!. It took over 3.5 hours to determine what I found out in 2 minutes at the auto parts store. This replacement is not rocket science - an oxygen sensor has a plug at one end and a threaded fitting on the other. Realistically a 30 minute job. This is a warranty issue, otherwise I would do it myself. No consideration, respect, or basic customer service was ever demonstrated. Buyer beware

    Does not recommend this dealer
    Came in for service or repair
    Gebhardt Volkswagen

    James- Thank you for your recent visit to Gebhardt VW. I see we failed to meet your expectations and truly apologize. I would like to get your vehicle repaired as well as mend any issues or concerns that you may have. If you would please contact me at your earliest convenience, I am certain that I can restore your faith and confidence in our service department as well as in your vehicle. I have attempted numerous times to contact you via telephone, however the number on file 303.940.0089 is not in service. I truly appreciate your consideration¿¿¿ Rudy Wagner Service Director Gebhardt Volkswagen 2470 Fortyninth Street Boulder, CO 80301 (720) 974.2140 rwagner@gebauto.com


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