United BMW

Recently I bought a used BMW. Great car and very low miles. Warning to all those that buy here: Take your time and review the paperwork. They seemed to be in a hurry to finish the paperwork and they shoved it at me. It was such a blur. Went too fast and not enough time to gather my thoughts. I noticed I was paying for an item called FlexProtect ($695) that was supposed to be a tracker for my protection but later found out the dealership could track also. Took me awhile to locate it. Buried deep in the quarter-panel. It came out in my hand. I had to take it apart to turn it off and then I destroyed it by putting a big hole through it and made it part of a boat anchor. I did not finance.

My salesperson, Darrel Gray, was transparent, never pushy, and took the time to answer every question. The financing process was smooth and stress-free, with no hidden fees or last-minute surprises. They even followed up after the sale to make sure I was happy with my purchase. If you’re looking for honesty, professionalism, and top-notch customer service, this dealership is the one to go with. I’ll definitely be coming back for my next car and recommending them to everyone I know!

Chris Lee was my sales guy and he did a great job of explaining my purchase. Service department there is excellent and Alex Pearson goes above and beyond to explain any service needed as well as what is needed immediately and what can wait. Great group of people.

I was looking at potential CPO m340i vehicles while my aging BMW was getting serviced. Luckily United BMW had three on the lot. I was test driving the cars within a few minutes. When I decided to get further information about the vehicles, I was introduced to Patrick. Patrick knew these cars well and provided details to help me make a decision. He even arranged a trade-in offer quickly for me before I left the dealership. Patrick didn’t pressure me at all and remained patient. I called him two days later after deciding to purchase the vehicle. I was fortunate it was still on the lot. The rest of the process took some time as expected. Handling financing, trade-in, etc. was painless and United BMW took the time to walk me through all the setup, configuration, etc. of the new vehicle. This was a very comfortable experience and I am very pleased with the car and the service I received. I highly recommend United BMW for new, used and car service.

I had a great experience at United BMW and wanted to specifically recognize Mykola for his outstanding support throughout the process. He was knowledgeable, professional, and made the entire experience smooth and stress-free. From answering all my questions to ensuring a comfortable and transparent process, Mykola went above and beyond. The overall customer support at United BMW was excellent — courteous, efficient, and truly focused on customer satisfaction. I appreciate the effort and dedication shown, and I’m very happy with the service received. Thank you again to Mykola and the entire team for making this a positive and memorable experience!

Matas was awesome to work with! I’m not the easiest customer but he stuck with me until I was satisfied. Highly recommend him and United BMW

Have purchased several cars at united bmw. Really appreciate the service and professionalism. Josh Sinsley is a great representative.

Sparky was great and attentive to my needs and wants. Wouldn't trust anyone else but Sparky!

“I had a great experience at United BMW Roswell. From the moment I walked in, the staff was friendly, attentive, and knowledgeable. They answered all my questions, gave me plenty of time to look around, and never made me feel pressured. The process was smooth, and they worked with me to get a deal that fit my budget. I left feeling confident and satisfied with my purchase. Highly recommend!

Enjoyed our experience with United BMW. Dealership was clean and inviting. Our sales person was Dennis Souffront- he was knowledgeable, professional and excellent follow up. We would highly recommend him.