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Auburn Chrysler Dodge Jeep Ram

(711 reviews)
2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award

Reviews

(711 reviews)

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Sascha (Sales) and Richard and Mia (Finance) were

Sascha (Sales) and Richard and Mia (Finance) were AMAZING. I wasn't treated like an easy target, an uninformed shopper or a "female car buyer." I was given respect, kindness, patience and they all went OUT OF THEIR WAY to help me. They were (and are) my HEROES. I am in a safe, beautiful care that was well priced and an excellent deal. THANK YOU BOTH, with love and appreciation!

Sascha (Sales) and Richard and Mia (Finance) were

Sascha (Sales) and Richard and Mia (Finance) were AMAZING. I wasn't treated like an easy target, an uninformed shopper or a "female car buyer." I was given respect, kindness, patience and they all went OUT OF THEIR WAY to help me. They were (and are) my HEROES. I am in a safe, beautiful care that was well priced and an excellent deal. THANK YOU BOTH, with love and appreciation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My Service representative at Auburn Jeep is Charlie

My Service representative at Auburn Jeep is Charlie Bruce. Charlie always goes out of his way to exceed my customer expectations! Good prompt execution of service items. I have purchased three jeeps from this dealership. Very happy customer.

My Service representative at Auburn Jeep is Charlie

My Service representative at Auburn Jeep is Charlie Bruce. Charlie always goes out of his way to exceed my customer expectations! Good prompt execution of service items. I have purchased three jeeps from this dealership. Very happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Anthony Stevens is an exceptional service representative.

Anthony Stevens is an exceptional service representative. Cheerful, friendly, concerned about my problems and an eye for detail.

Anthony Stevens is an exceptional service representative.

Anthony Stevens is an exceptional service representative. Cheerful, friendly, concerned about my problems and an eye for detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience with with Auburn Dodge was excellent.

My experience with with Auburn Dodge was excellent. My service writer, Anthony Stevens, was helpful and a pleasure to work with. My issues were quickly resolved and the repairs were completed in a timely manner as promised.

My experience with with Auburn Dodge was excellent.

My experience with with Auburn Dodge was excellent. My service writer, Anthony Stevens, was helpful and a pleasure to work with. My issues were quickly resolved and the repairs were completed in a timely manner as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I went to many other dealerships to look at vehicles.

I went to many other dealerships to look at vehicles. The 1st 2 times i went over no one came out I'm guessing due to the weather. After going to 4 other dealers one of which as far as I'm concerned tried to keep me from leaving as they kept the keys to my possible trade. I went back to auburn dodge another guy showed me my now car he was not pushy at all. After I decided I wanted the car I was helped by Zachary proya who was amazing. He got me a really good deal on my trade and explained everything to me.

I went to many other dealerships to look at vehicles.

I went to many other dealerships to look at vehicles. The 1st 2 times i went over no one came out I'm guessing due to the weather. After going to 4 other dealers one of which as far as I'm concerned tried to keep me from leaving as they kept the keys to my possible trade. I went back to auburn dodge another guy showed me my now car he was not pushy at all. After I decided I wanted the car I was helped by Zachary proya who was amazing. He got me a really good deal on my trade and explained everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer beware!

Buyer beware!!!!! Drove 3hrs to look at this car. Advertised price and car looked great but when arrived seen a small sticker on car with $4k worth of scam markups and adds? So dumb, so 1980’s approach to selling vehicles. No Thank you and I don’t do business with places that play scam games.

Buyer beware!

Buyer beware!!!!! Drove 3hrs to look at this car. Advertised price and car looked great but when arrived seen a small sticker on car with $4k worth of scam markups and adds? So dumb, so 1980’s approach to selling vehicles. No Thank you and I don’t do business with places that play scam games.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Such a great experience purchasing a vehicle!

Such a great experience purchasing a vehicle! Oleksandr Levchenko (aka Sasha) was super friendly and helpful! It was so refreshing not to be pressured to purchase. Very different from my experience at other dealerships. Jackie in the finance department was also amazing!

Such a great experience purchasing a vehicle!

Such a great experience purchasing a vehicle! Oleksandr Levchenko (aka Sasha) was super friendly and helpful! It was so refreshing not to be pressured to purchase. Very different from my experience at other dealerships. Jackie in the finance department was also amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had overall exceptional experience at Auburn Jeep.

I had overall exceptional experience at Auburn Jeep. Thanks to Val. He kept me updated on the service.

I had overall exceptional experience at Auburn Jeep.

I had overall exceptional experience at Auburn Jeep. Thanks to Val. He kept me updated on the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Charlie Bruce was able to help identify the problem on my

Charlie Bruce was able to help identify the problem on my truck and get the repairs made in a timely manner!!!

Charlie Bruce was able to help identify the problem on my

Charlie Bruce was able to help identify the problem on my truck and get the repairs made in a timely manner!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I always get really good fast reliable service here and

I always get really good fast reliable service here and especially working with service advisor Charlie. Thanks. Keep up the good work.

I always get really good fast reliable service here and

I always get really good fast reliable service here and especially working with service advisor Charlie. Thanks. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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