Karl Chevrolet

4.9 out of 5 (4.9) 598 reviews

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Average Rating

4.9 out of 54.9
598 lifetime reviews.
this dealer
4.9 out of 5
Customer Service
4.8 out of 5
Quality of Repair
5.0 out of 5
Overall Facilities
4.9 out of 5
Buying Process
Not Applicable
Friendliness
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Reviews

  • nice staff members in this car dealership
    February 13, 2012

    the staff members in this car dealership are very nice to me whenever i come in i have two friends that work at karl chevrolet in ankeny,iowa 50021 la...rry jensen in the sales department and aaron coon in the parts department. the staff members at karl chevrolet are so nice to me that the gave me two full grocery bags of vehicle oem owner's manuals for free and iam on their preferred customer program throuh the parts department.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carman, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General ...Manager


  • 5.0 out of 5
    Great experience
    August 31, 2017

    I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Al...ex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review, Devon! I'm so glad to hear you had a wonderful sales experience with us! Please let us, or Alex, know if there's anything else ...we can do for you!


  • 1.0 out of 5
    Collision center
    August 16, 2017

    They had my car two weeks longer then it was supposed to be. And then it was supposed to be fully detailed and I went to go get it was not cleaned at ...all and it looked like shut and they didn't do all the repairs needed

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    great service
    April 18, 2017

    Appointment for service was quick and the quality of service was excellent. The waiting area was comfortable and the shuttle service was great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General Ma...nager


  • 5.0 out of 5
    Great Service
    April 18, 2017

    Karl Chevrolet is always professional, well organized, they do what they say they will do, the shop is always spotless. Top notch service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deborah, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General... Manager


  • 5.0 out of 5
    Timely service as promised.
    April 17, 2017

    Have purchased several (5) vehicles from Karl. Always have received excellent service. Appreciate being able to make appt. online and not having to wa...it around for vehicle to be serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Molly, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General M...anager


  • 5.0 out of 5
    Great service and great service tech
    April 15, 2017

    Timeliness. of service preformed and cleanliness of the dealership. Service tech was pleasant and easy to work with. Like the free car wash.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Julie, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General M...anager


  • 5.0 out of 5
    First time buyer happy with service after the sale
    April 15, 2017

    The quick turn on the service of my car without an appointment. Very kind and courteous staff!! So glad we bought our car from Karl Chevrolet!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adam, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General Ma...nager


  • 5.0 out of 5
    Great service and a clean facility.
    April 14, 2017

    Work completed on time and the people I dealt with were friendly. Karl's Chevrolet offers more services than any place I have taken a car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General... Manager


  • 5.0 out of 5
    Great staff and service
    April 13, 2017

    Tech guy Did oil change and tire rotation.Staff was good and service best too. Free shuttle service . highly recommended..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dhaval, Thank you for letting us earn your business. If there is anything that we can do for you in the future please let us know. Bret Moyer-General ...Manager


Karl Chevrolet
1101 SE Oralabor Rd Ankeny, IA 50021
New (515) 381-6340
Used (515) 381-6313
Service (515) 381-6324
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