Lannan Chevrolet Hours
In 1954, Steve Lannan Sr. sold his first new Chevrolet, and "The Lannan Way" was born. The Lannan Way is not just a slog
an; it's the way the Lannan family has been doing business for the past 64 years. It means surrounding yourself with good people with a common goal; to exceed your expectations from test drive to delivery and beyond. It's why people keep coming back to purchase their new Chevrolet or used vehicle year after year. Come visit your Boston Chevrolet dealer in Woburn today and experience the Lannan Chevrolet difference.
"Love It At Lannan!"
Coolant System Service
Wheel Alignment (4WD)
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer... I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs. Thank you Sean
Brought in my 1984 Corvette for a window regulator replacement. They no longer make replacement regulators and you have to retrofit one from a later C4... model. I brought my own part and was received right away. Mark was very informative and kept me in the loop throughout the process. Even though the job is notorious for being annoying, the tech did a fantastic job, and everything is working perfectly. Additionally, the window glass was cleaned, and the door panel was put back together with care before I received my car. Overall it was a great experience and I would trust them again with an unconventional job. And a big thanks to the tech
Mark O'Mally was outstanding. He keep me informed about my car and got it repaired in less that one day after it had been towed in. He Is a credit to Lannon... Chevrolet. I have always been told lannon Chevrolet is the best in the area and now I am sure of it. Great job guy and thank you so much for the fast service. I will be doing all my business at Lannon from now on.,Mark O'Mally was outstanding. He keep me informed about my car and got it repaired in less that one day after it had been towed in. He Is a credit to Lannon Chevrolet. I have always been told lannon Chevrolet is the best in the area and now I am sure of it. Great job guy and thank you so much for the fast service. I will be doing all my business at Lannon from now on.
I contacted the dealer about a 2013 Honda Accord Sport listing. In the photos the Accord had non-standard wheels with snow tires, but the listing included... the OEM 18" Sport wheels. It took several calls to the dealer to establish that the vehicle did not include the oEM wheels, just the snow tires on small wheels. A week later the listing still includes the erroneous 18" wheels. Not having the correct wheels makes this vehicle worth several thousand dollars less than its listed price.
Was not a good experience today as I walked in with the intentions of buying/leasing a truck today. Upon walking in I was not acknowledged one bit which... some may prefer rather than beinh heckled by salesman . The front desk secretary just looked at me & upon walking around the showroom with multiple salesman at their desks on the computers without any desire to sell today . Continued to browse for 10-15 minutes then walked out
The salesperson Ed Shine and owner Michael Lannan were both extremely knowledgeable and helpful. I had visited two other dealerships who wasted a lot of... my time. Within 20 minutes at Lannan I got more information, options, and satisfaction, with less pressure than in over 4 hours at the other dealers.
Facility always comes through with the answers and information that I already knew . If the job is not perfect the response is immediate remedy . I know... first hand that certain parts are better than others when it comes to repairing your own vehicle . For example : wheel bearing hub assemblies can fail as new parts , this is a given ; that's why most producers of this line warranty the product for a year . Understand . research . Knowledge . Repair .
I am always pleased with the service and sales staff.
I asked them to make sure my car was good for travel. They assured me that my car was fine after replacing the wheel bearings. The car was still making... noise. The timing belt snapped on trip and caused further damage on top of a wheel hub replacement less than a month later. I would never ever recommend this dealership to anyone.
I absolutely recommend Lannan Chevrolet in Woburn to anyone looking for a new or used car. Although I didn't purchase a car because the used car I wanted... wasn't there (I'm super picky) the people here were absolutely amazing and so friendly. Lannan Chevrolet is the first dealership (I've gone to a lot ) that I felt welcomed and not like they were taking advantage of me because im young and a woman. I dealt with the internet manager Dave McBride and he was such a pleasure to work with. He was so helpful! I would recommend this place to anyone in the market!