Skip to main content

Shaver Preferred Motors

(129 reviews)
Visit Shaver Preferred Motors
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(219) 354-2032 (219) 354-2032

Reviews

(129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shaver Preferred Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Andrew was great!

Andrew was great!!! Very friendly with great customer service. We are very very happy with our new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alejandra, thank you for taking the time to share your great review! We’re very happy to hear that Andrew made your car-buying experience such a positive one. His friendly attitude and commitment to top-notch customer service are what we strive for every day. We’re glad to hear that you’re very, very happy with your vehicle, and we look forward to seeing you again here in Merrillville at Shaver Preferred Motors whenever the time is right! Congratulations on your new vehicle!

Good customer service, very polite, nice vehicle.

Good customer service, very polite, nice vehicle. A very clean establishment. I would recommend this company. I hope nothing does not change my mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you positive review and kind words, Calrisha! We're thrilled to hear you had a great experience with our team here at Shaver Preferred Motors. Providing excellent customer service, maintaining a clean and welcoming environment, and offering quality vehicles are all top priorities for us. Your recommendation truly means a lot, and we appreciate your trust. We’re here to make sure you continue to feel confident in your choice, and we hope nothing ever changes your mind either! We look forward to seeing you back again at Shaver Preferred Motors one day soon.

Ed was amazing to deal with.

Ed was amazing to deal with. He worked his magic to get me approved and my payment where I needed it to be. Definitely will recommend him to anyone looking for a nice vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! Ed is great at making the financing process smooth and stress-free, and we're proud he could assist you. It's great to know you had such a positive experience, and your recommendation means the world to us. Don't hesitate to reach out if you need anything vehicle-related. Thank you!

Helped me when I was told there was none.

Helped me when I was told there was none. Kind and patient people as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're so glad we could help when others couldn’t, and it means a lot to hear that you found our team kind and patient. If you ever need anything car related, we’re here for you! Enjoy your Chevrolet, and thanks for choosing Shaver Preferred Motors!

U n o r g a n o z e d Did not say or show that there

U n o r g a n o z e d Did not say or show that there was a 3% credit card fee until it was too late

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your valued feedback. We strive to provide clear and transparent information to all our customers, including details about payment options and any associated fees. We apologize if there was any misunderstanding regarding the 3% credit card processing fee, which is a standard charge for credit transactions. We understand that timing is important, especially during busy periods, and we do our best to assist every customer in the order they arrive. Our goal is always to provide a smooth and efficient experience, and we regret that you feel your expectations were not met this time around. If you have any additional questions or concerns, we’d be happy to discuss them further. Please feel free to reach out to us directly at 219-235-8687.

The best vehicle buying process I have ever experienced!

The best vehicle buying process I have ever experienced! Would definitely recommend this place to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! Joe and Shelby will be thrilled to hear that this was the best vehicle-buying experience you’ve ever had. At Shaver Preferred Motors, we take pride in making the process smooth and stress-free. Your recommendation means the world to us! Enjoy your Cadillac, and we look forward to seeing you again.

It was such an amazing experience.

It was such an amazing experience. I will never shop anywhere else for a vehicle. Ed made the whole experience fun and less stressful. Everyone at Shaver Preferred Motors will have my business for years to come. Y'all are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear about your great experience and truly appreciate your loyalty! Ed is fantastic, and we’re glad he made the process smooth and enjoyable for you. Shaver Preferred Motors will always be here when you need us. Enjoy your Honda, thank you for shopping with us!

Awesome experience.

Awesome experience. highly recommend them to everyone. Very low stress buying process, everyone there easy to talk to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re so glad Oakley and Joe made your car-buying experience smooth and stress-free. At Shaver Preferred Motors, we strive to make every visit enjoyable, and we appreciate your recommendation. Enjoy your Ford, and let us know if you ever need anything!

great customer service and get straight to the point of

great customer service and get straight to the point of what you want or need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vonzell, we’re so happy to hear you had a smooth and straightforward experience with Shelby and the team! At Shaver Preferred Motors, we believe in making the car-buying process as easy as possible. Your feedback means a lot, and we truly appreciate your recommendation. If you ever need anything, we’re here to help!

Not very pleased at all with the whole ordeal.

Not very pleased at all with the whole ordeal. Never ever again buy there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Curtis, we appreciate you taking the time to share your feedback. At Shaver Preferred Motors, we are committed to providing a positive, transparent experience for every customer, and are saddened to see that we did not meet your expectations. While we understand that expectations can vary, we always strive to offer quality vehicles and exceptional service. If you would like to discuss your experience further, we welcome you to reach out to us at 219-235-8687. We value all customer insights and remain dedicated to assisting those in search of a reliable vehicle.