Wes Finch Auto Plaza Inc.

Reviews

Average Ratings

4.3
64 lifetime reviews.
  • Exceptional Service

    My husband and I recently purchased a 2014 SUV from Wes Finch in Grinnell, IA. The Sales team went above and beyond to try to find us the exact ma...


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    My husband and I recently purchased a 2014 SUV from Wes Finch in Grinnell, IA. The Sales team went above and beyond to try to find us the exact make, model, and color of SUV that we wanted. In the end we settled for a different color but we are satisfied with the choice we made. I know that if we ever have questions or issues with our purchase the Wes Finch team will be ready with answers. They are prompt at responding and know where to find the answers to your questions. I would highly recommend Wes Finch for anyone considering a new auto purchase.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great experience

    My wife and I recently bought a 2011 Malibu at Wes Finch and couldn't be more pleased with the experience and the vehicle. Taylor Brandt worked wi...


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    My wife and I recently bought a 2011 Malibu at Wes Finch and couldn't be more pleased with the experience and the vehicle. Taylor Brandt worked with us and was great to work with. We had one minor issue with one of the vents but it was under warranty and fixed right away with assistance from John Moore. We are very happy with our experience with Wes Finch.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service!

    I was very pleased with the service from all the staff. Zeb worked with me to get a vehicle that fit my family needs.

    Dealer Response

    Thank you for taking the time to write a review! We are so glad that you are happy with our service and your new vehicle! If we can help you in ...


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    I was very pleased with the service from all the staff. Zeb worked with me to get a vehicle that fit my family needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write a review! We are so glad that you are happy with our service and your new vehicle! If we can help you in the future, please don't hesitate to contact us. Happy New Year!


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  • 2005 Pontiac

    No response from this dealership,, ,still waiting for return phone call

    Dealer Response

    Our apologies Chase! I'm not sure of the miscommunication but it's unacceptable. We have a 2000 Pontiac Grand AM with only 65K miles. In fantas...


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    No response from this dealership,, ,still waiting for return phone call

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Our apologies Chase! I'm not sure of the miscommunication but it's unacceptable. We have a 2000 Pontiac Grand AM with only 65K miles. In fantastic condition for $5,968. Again, we are so sorry for not returning your call.


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  • Great Service

    Very happy with our experience at Wes Finch. We bought a used van and still driving it today. They will treat you right and give you a good deal.

    Dealer Response

    Thank you Ronda for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Agai...


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    Very happy with our experience at Wes Finch. We bought a used van and still driving it today. They will treat you right and give you a good deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Ronda for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Again, Thank you, your business is always appreciated!


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  • Top Notch Sales!!

    I found what I thought I was looking for on Cars.com. I sent in a request for more information. I received a call from Taylor Finch Brandt. In the...

    Dealer Response

    Thank you Jodi for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Again...


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    I found what I thought I was looking for on Cars.com. I sent in a request for more information. I received a call from Taylor Finch Brandt. In the course of our communication, she discussed with me exactly what I was looking for. Then she worked like a machine to find me exactly what I wanted. Many emails and text messages were shared. I didn't have to make a trip to the dealership until I was ready to buy. As it turned out, I purchased something completely different than what I set out to buy. Taylor gave me options that I didn't know existed and that was wonderful! She saved me so much time and did all the leg work for me. So yes, she made the sale.....but it gets better. After the sale was done, I continued to communicate with Taylor regarding different questions I had about the car and how to to operate some of the technology. She was Johnny-on-the-spot with helping me. Service after the sale.....that's where the gold is and Taylor at Wes Finch has that in spades. My next car......yep, it will be a Wes Finch vehicle and since Taylor has Finch in her name, my hopes is that she'll still be there:-)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Jodi for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Again, Thank you! Your business is always appreciated!


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  • Great Experience

    Worked with Taylor and she was so kind and knowledgeable. It was just a great experience. Will definitely buy from Wes Finch again!

    Dealer Response

    Thank you Gabe for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Again...


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    Worked with Taylor and she was so kind and knowledgeable. It was just a great experience. Will definitely buy from Wes Finch again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Gabe for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Again, Thank you! Your business is always appreciated!


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  • Very helpful throughout the car buying process

    My fiance and I just purchased a used vehicle from Wes Finch. They negotiated on price a little and gave us a great deal. The car had been cleaned...

    Dealer Response

    Thank you Steph for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Agai...


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    My fiance and I just purchased a used vehicle from Wes Finch. They negotiated on price a little and gave us a great deal. The car had been cleaned and was given to us in better condition than when I originally test drove it, and it was clean to start with. The staff was extremely helpful as we figured out loan details and answered our questions very promptly. Very nice people to work with, I highly recommend them to anyone looking to be treated fairly and not hounded like many car dealerships do. Their "warranty forever" on used vehicles under 100k miles is very valuable to me, in case I were to have any problems. Would buy from them again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Steph for your kind words! We're so happy that you're happy! If we can do anything for you in the future, please give us a call. Again, Thank you! Your business is always appreciated! It's wonderful customers, like you, that make our job so easy!


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  • Helpful at every step of the buying process!

    I had an Equinox and wanted a new one. I researched prices at several dealerships. Wes Finch was able to give me the best bottom line price with m...


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    I had an Equinox and wanted a new one. I researched prices at several dealerships. Wes Finch was able to give me the best bottom line price with my trade. They also helped get great financing. They delivered my car quite a distance. The salesperson, Stefanie, kept me informed along the way on the negotiations. She made sure that I understood each step of the process. Everything was easy and I have a super new Equinox.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience!

    We recently purchased a Certified Used vehicle from Wes Finch Auto Plaza. We thought car shopping was going to be stressful, but our decision to b...


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    We recently purchased a Certified Used vehicle from Wes Finch Auto Plaza. We thought car shopping was going to be stressful, but our decision to buy local made it easy! We have known Taylor Brandt for many years and when her smiling face was the one to greet us on that cold winter night as we drove through the lot "just looking", we knew we would be back for a closer look! She listened to what we wanted in our next vehicle and she delivered! We couldn't be happier with our Chevy Traverse and will definitely work with Taylor again! Russ and Heidi Campbell

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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