Southtown Chrysler Dodge Jeep Ram

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
124 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 30, 2020

    Quick, painless, no pressure buying experience!!!! Sales and financing both listen to you and neither pressured to purchase more options or other vehicles.... Will definitely be first and last stop on all future purchases!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 20, 2020

    I came in for service and left in a brand new Jeep. Salesman was very knowledgeable and easy going. He listened to what I was looking for and found the... perfect Jeep! Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • May 15, 2018

    Another great experience at Southtown in Indianola Iowa, Karl Fenton, and Kevin Stover went above and beyond to make this a fantastic experience!!! I’d... looked at the truck 3 weeks earlier and fell in love, I’d let them know I had to sell my truck outright before I could buy. They did everything in their power to keep the truck at the dealership. I know this is not always possible but the fact that they wanted to go to that extreme to get me in the truck I wanted speaks volumes to me! I’d recommend southtown to any and all friends and family of mine! They are all very good people and each sales man/woman has their specialty, but I’ll be calling Karl Fenton for life!!!! Thanks Karl, and Kevin, and thanks Southtown!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 14, 2020

    Worked with Steve nd he was super nice! Great knowledge and was not pushing us on our purchase. Took the time to show us all the options within our frame... of want and needs. Quickly got us brought the finance process as well. Tim the finance man has a great personality. We had fun purchasing from this team! I asked them to do balloons for my moms birthday and they made it happen with a glowing clean vehicle!! Amazed with their effort! Thank you!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 11, 2019

    Daniel Little was very accommodating and helped me get a great deal. He definitely went above and beyond my expectations. I would highly recommend him... and Southtown.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 19, 2019

    Zach followed up with us and notified us when the perfect used minivan became available. He went above and beyond to help us secure this van and work... within our limited time schedule to process the sale.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 29, 2019

    I’m from mid-Missouri and I looked on line at over 200 new 2019 White RAM 1500s trying to find the EXACT one I wanted. I could not locate myself, so I... reached out to several dealerships locally and out of state. Steven Paulus found the exact truck I was looking for quicker than anyone else and was a complete professional throughout the entire experience. Based on this I drove over 300 miles (5 hours) each way to pick up from Southtown Dodge in Indianola, IA. Thanks !!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2019

    great experience knowledgeable sales personnel. When you’re ready to purchase a vehicle. Kevin Stewart is the salesperson you need to talk to. Keep up... the great work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    February 12, 2019

    I have great buyers regret - I thought I'd done my due diligence in researching the car I bought, but I should have researched this dealership more.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Charles, We're deeply sorry to hear that we did not meet your expectations. We strive to provide all of our customers with a hassle-free buying and se...rvicing experience and we are so sorry if we missed the mark with you. Will you please reach out to me directly at beaun@southtowncdj.com so I can talk with you about your experience more? Thank you. -Beau Nielsen, General Manager

  • 5.0 out of 5
    July 9, 2018

    I had a pleasant time buying from them. I looked online at a car. The salesperson Tim helped me right from the start. Polite gave me all them info. ... for what i wanted. He gave me alot of good info. in,return that would help me get what i wanted. He was never pushy on saling me anything. I liked liked that he was upfront on everything. I

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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