Lithia Volkswagen of Des Moines

New 515-446-3916 Dealer Website
Used 515-446-3919 Email Dealer
Service 515-446-3922

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Reviews

Average Ratings

4.7
268 lifetime reviews. Includes reviews of Lithia Volkswagen of Des Moines from DealerRater.com
  • Excellent Service at Lithia VW

    I brought my 2013 VW Passat TDI SE to Lithia with an electrical problem in which the battery was not charging properly. The service department wa...

    Dealer Response

    Thank you for sharing your experience with us and we appreciate the feedback. We look forward to assisting you with your service and sales needs i...


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    I brought my 2013 VW Passat TDI SE to Lithia with an electrical problem in which the battery was not charging properly. The service department was very helpful and was able to get my car in quickly and repaired the next day. The technician evaluated the problem, repaired the vehicle, and then wrote a thorough report afterward.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your experience with us and we appreciate the feedback. We look forward to assisting you with your service and sales needs in the future. Have a great day! Sincerely, The Lithia Volkswagen of Des Moines Team


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  • Excellent as always! Love this place!
    February 15, 2017

    They always make you feel like family around there! Everyone is awesome and helpful. They even gave me a rose and candy since it was Valentine's w...


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    They always make you feel like family around there! Everyone is awesome and helpful. They even gave me a rose and candy since it was Valentine's week!

    Does recommend this dealer
    Came in for service or repair

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  • New Car Purchase
    February 11, 2017

    The buying process was quick and smooth. The car was from another dealership and when I arrived it did not have the mudflaps that were part of the...


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    The buying process was quick and smooth. The car was from another dealership and when I arrived it did not have the mudflaps that were part of the deal. Dennis arranged for the car to be picked up from my house and re-delivered once the installation was complete which saved me a lot of time. This is the second passat I have purchased from Lithia.

    Does recommend this dealer

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  • great service
    February 8, 2017

    Great service, This is the second time Dennis has sold us a car. He explains everything well and shows us all the options available and the differ...

    Lithia Volkswagen of Des Moines

    Hi Michelle, Thank you for sharing your feedback with us! We are happy to hear Dennis has taken wonderful care of you both times now. We look forw...


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    Great service, This is the second time Dennis has sold us a car. He explains everything well and shows us all the options available and the different price points.

    Does recommend this dealer
    Lithia Volkswagen of Des Moines

    Hi Michelle, Thank you for sharing your feedback with us! We are happy to hear Dennis has taken wonderful care of you both times now. We look forward to serving your sales and service needs in the future! -Lithia Volkswagen of Des Moines team


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  • Service appointment
    January 21, 2017

    The service I received was excellent. Staff was knowledgeable and extremely courteous. I will definitely return to this dealership for all of my s...


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    The service I received was excellent. Staff was knowledgeable and extremely courteous. I will definitely return to this dealership for all of my service needs.

    Does recommend this dealer
    Came in for service or repair

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  • Buying new car
    January 21, 2017

    Appreciated salesman Alexs! 2nd time buying a car from him! Easy to work with! Liked the finance mgr too! Very personalable! Got the lifetime o...


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    Appreciated salesman Alexs! 2nd time buying a car from him! Easy to work with! Liked the finance mgr too! Very personalable! Got the lifetime oil changes and special car coating he recommended!

    Does recommend this dealer

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  • Service for 2013 Beetle
    January 16, 2017

    I brought my wife's 2013 VW Bug in for 40k mile service. I was warmly greeted. Service mgr was prepared for my visit having reviewed our records ...


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    I brought my wife's 2013 VW Bug in for 40k mile service. I was warmly greeted. Service mgr was prepared for my visit having reviewed our records beforehand. He did an excellent job explaining what was needed, kept me informed of other potential needs and spelled out costs of any future work. The waiting area was open, bright and clean.

    Does recommend this dealer
    Came in for service or repair

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  • New Car Purchase and Service Dept
    January 8, 2017

    Alex was amazing - knowledgable, informative, knew his product well, able to explain details, respectful of what was important to my husband and m...


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    Alex was amazing - knowledgable, informative, knew his product well, able to explain details, respectful of what was important to my husband and myself. He arranged everything needed to make this process go as quickly as possible. This is the second car purchased from Lithia. This service department is quick and efficient, Alisa is thorough and explains everything!

    Does recommend this dealer

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  • Service
    January 7, 2017

    The dealership was SO helpful and nice when I went in to service my Jetta! I would definitely recommend them because their service is superior!


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    The dealership was SO helpful and nice when I went in to service my Jetta! I would definitely recommend them because their service is superior!

    Does recommend this dealer
    Came in for service or repair

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  • Lithia Volkswagen of Des Moines

    We have had very good outcomes with both purchasing new vehicles and with the service of those vehicles.


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    We have had very good outcomes with both purchasing new vehicles and with the service of those vehicles.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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