Reviews
On time as promised.
On time as promised. Very professional and polite. Thanks for the great experience to Adam.
On time as promised.
On time as promised. Very professional and polite. Thanks for the great experience to Adam.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is a very clean facility.
It is a very clean facility. The service representative, Mr. Joshua, is friendly, professional, and knowledgeable. My two Mercedes vehicles will definitely be back.
It is a very clean facility.
It is a very clean facility. The service representative, Mr. Joshua, is friendly, professional, and knowledgeable. My two Mercedes vehicles will definitely be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was incredibly helpful and friendly, making the
The staff was incredibly helpful and friendly, making the whole experience enjoyable. I highly recommend this dealership to anyone looking to buy a car. I had a fantastic experience and would definitely return for my next car purchase.
The staff was incredibly helpful and friendly, making the
The staff was incredibly helpful and friendly, making the whole experience enjoyable. I highly recommend this dealership to anyone looking to buy a car. I had a fantastic experience and would definitely return for my next car purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service and sales here are the best!
Service and sales here are the best!! Would highly recommend and will definitely be back!
Service and sales here are the best!
Service and sales here are the best!! Would highly recommend and will definitely be back!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beautiful facility with exceptional staff and great
Beautiful facility with exceptional staff and great service. Awesome experience! I will definitely go back
Beautiful facility with exceptional staff and great
Beautiful facility with exceptional staff and great service. Awesome experience! I will definitely go back
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service and great communication.
Great service and great communication. Overall a great experience and the staff was very helpful.
Great service and great communication.
Great service and great communication. Overall a great experience and the staff was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sunil, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly and knowledgeable service.
Friendly and knowledgeable service. They kept me updated daily on my car service, much appreciated. Thanks!
Friendly and knowledgeable service.
Friendly and knowledgeable service. They kept me updated daily on my car service, much appreciated. Thanks!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Add-ons for nearly $1000 without explanation.
Add-ons for nearly $1000 without explanation. Not right! Should've been explained. I would've declined because they didn't add any items since the car had just arrived at the dealership. I expect a refund. The staff (Charles, Mack, Miran) was cordial as expected, except the receptionist, a bit standoffish n cold.
Add-ons for nearly $1000 without explanation.
Add-ons for nearly $1000 without explanation. Not right! Should've been explained. I would've declined because they didn't add any items since the car had just arrived at the dealership. I expect a refund. The staff (Charles, Mack, Miran) was cordial as expected, except the receptionist, a bit standoffish n cold.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short during your visit. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at pbixler@Group1Auto.com so we can discuss this further. Pace Bixler General Manager - Mercedes-Benz of Georgetown pbixler@Group1Auto.com
Friendly and helpful service advicers, good service of
Friendly and helpful service advicers, good service of vehicle. Reliable and prompt service from experienced knowledgeable people
Friendly and helpful service advicers, good service of
Friendly and helpful service advicers, good service of vehicle. Reliable and prompt service from experienced knowledgeable people
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Mrs.Erica was a tremendous help throughout this
Mrs.Erica was a tremendous help throughout this custom-order car-buying process. Midway through, we had to switch sales associates. While we also did not know the unknown impacts of the tariff effects being placed, in the end, it worked in our favor. She is truly an outstanding individual and a high-rated worker who is rising in the car industry. We are enjoying our new beauty! Thank you again!
Mrs.Erica was a tremendous help throughout this
Mrs.Erica was a tremendous help throughout this custom-order car-buying process. Midway through, we had to switch sales associates. While we also did not know the unknown impacts of the tariff effects being placed, in the end, it worked in our favor. She is truly an outstanding individual and a high-rated worker who is rising in the car industry. We are enjoying our new beauty! Thank you again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Damon, thank you for your kind review; we are happy to pass along your comments to the Erica here at Mercedes-Benz of Georgetown! We are always more than happy to assist you if anything else comes up. Take care!