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Mercedes-Benz of Georgetown

(1,370 reviews)
Visit Mercedes-Benz of Georgetown
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award

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New (512) 876-2172 (512) 876-2172
Used (512) 876-2170 (512) 876-2170
Service (512) 876-2180 (512) 876-2180

Inventory

See all 457 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since July 2020.
Get to Know Us Your New Mercedes-Benz Dealership Serving Georgetown Lakeway Austin Round Rock Cedar Park and Leander

At Mercedes-Benz of Georgetown we want your experience to always be positive. From the moment you step inside our showroom and find the latest C-Class E-Class S-Class M-Class and GLK-Class models on display we're here to help put you behind the wheel of the right new or used vehicle for you.
Your hometown Mercedes-Benz dealer!

Service center

Phone number (512) 876-2180

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Georgetown from DealerRater.

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On time as promised.

On time as promised. Very professional and polite. Thanks for the great experience to Adam.

On time as promised.

On time as promised. Very professional and polite. Thanks for the great experience to Adam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It is a very clean facility.

It is a very clean facility. The service representative, Mr. Joshua, is friendly, professional, and knowledgeable. My two Mercedes vehicles will definitely be back.

It is a very clean facility.

It is a very clean facility. The service representative, Mr. Joshua, is friendly, professional, and knowledgeable. My two Mercedes vehicles will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The staff was incredibly helpful and friendly, making the

The staff was incredibly helpful and friendly, making the whole experience enjoyable. I highly recommend this dealership to anyone looking to buy a car. I had a fantastic experience and would definitely return for my next car purchase.

The staff was incredibly helpful and friendly, making the

The staff was incredibly helpful and friendly, making the whole experience enjoyable. I highly recommend this dealership to anyone looking to buy a car. I had a fantastic experience and would definitely return for my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Service and sales here are the best!

Service and sales here are the best!! Would highly recommend and will definitely be back!

Service and sales here are the best!

Service and sales here are the best!! Would highly recommend and will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Beautiful facility with exceptional staff and great

Beautiful facility with exceptional staff and great service. Awesome experience! I will definitely go back

Beautiful facility with exceptional staff and great

Beautiful facility with exceptional staff and great service. Awesome experience! I will definitely go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Great service and great communication.

Great service and great communication. Overall a great experience and the staff was very helpful.

Great service and great communication.

Great service and great communication. Overall a great experience and the staff was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sunil, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Friendly and knowledgeable service.

Friendly and knowledgeable service. They kept me updated daily on my car service, much appreciated. Thanks!

Friendly and knowledgeable service.

Friendly and knowledgeable service. They kept me updated daily on my car service, much appreciated. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Add-ons for nearly $1000 without explanation.

Add-ons for nearly $1000 without explanation. Not right! Should've been explained. I would've declined because they didn't add any items since the car had just arrived at the dealership. I expect a refund. The staff (Charles, Mack, Miran) was cordial as expected, except the receptionist, a bit standoffish n cold.

Add-ons for nearly $1000 without explanation.

Add-ons for nearly $1000 without explanation. Not right! Should've been explained. I would've declined because they didn't add any items since the car had just arrived at the dealership. I expect a refund. The staff (Charles, Mack, Miran) was cordial as expected, except the receptionist, a bit standoffish n cold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short during your visit. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at pbixler@Group1Auto.com so we can discuss this further. Pace Bixler General Manager - Mercedes-Benz of Georgetown pbixler@Group1Auto.com

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Friendly and helpful service advicers, good service of

Friendly and helpful service advicers, good service of vehicle. Reliable and prompt service from experienced knowledgeable people

Friendly and helpful service advicers, good service of

Friendly and helpful service advicers, good service of vehicle. Reliable and prompt service from experienced knowledgeable people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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Mrs.Erica was a tremendous help throughout this

Mrs.Erica was a tremendous help throughout this custom-order car-buying process. Midway through, we had to switch sales associates. While we also did not know the unknown impacts of the tariff effects being placed, in the end, it worked in our favor. She is truly an outstanding individual and a high-rated worker who is rising in the car industry. We are enjoying our new beauty! Thank you again!

Mrs.Erica was a tremendous help throughout this

Mrs.Erica was a tremendous help throughout this custom-order car-buying process. Midway through, we had to switch sales associates. While we also did not know the unknown impacts of the tariff effects being placed, in the end, it worked in our favor. She is truly an outstanding individual and a high-rated worker who is rising in the car industry. We are enjoying our new beauty! Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Damon, thank you for your kind review; we are happy to pass along your comments to the Erica here at Mercedes-Benz of Georgetown! We are always more than happy to assist you if anything else comes up. Take care!

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