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Carman Chrysler Jeep Dodge RAM

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

Carman Chrysler Jeep Dodge RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2005

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our go

...

al is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.

"Carman, Driven by the Best!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
938 lifetime reviews. Includes reviews of Carman Chrysler Jeep Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 4, 2018

    I went into the dealership looking for a specific car but left with another. Anthony took the time to ask me questions and he found a car that's a perfect... fit for my family! It had everything I wanted. He also found an auto loan with a lower interest rate then the loan I was originally going to use. Thanks Anthony for helping me find a car and making the entire car buying process go smoothly!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nico Triboletti

    FINANCE

    (5.0) 11 reviews

    Anthony Brown

    Sales Consultant

    (5.0) 70 reviews

  • 2.0 out of 5
    September 27, 2018

    I took my vehicle in for an oil/filter change and because the Voice Command didn't work (it didn't recognize anything I said: It could not hear me talking... to it) -- The Voice Command didn't work from the date of purchase, but I had to wait until I needed my 1st oil change to address it due to starting a new job. I also had some sort of tag sticking out of my dashboard that was connected to something in/under my dashboard that I asked them to remove. Day 1: They said my vehicle was fixed, I picked it up....on my way home, I tried the Voice Command, it didn't work (not fixed). I immediately called them to let them know and they said to bring back next day. Also, they did temove that tag, but left debris on the dash and dirt marks on the area between the front windshield and passenger front door. Day 2: I brought it back, they said my vehicle was fixed, I picked it up, tried the Voice Command in the parking lot, still didn't work. I went inside, they said they would order me a whole new radio and they would call me when the radio was in. Day 3: Took it back to have new radio installed, they said my vehicle was fixed. I picked it up, tried the Voice Command in the parking lot, IT STILL DIDN'T WORK. So far, I have been called THREE times saying my vehicle was fixed, when it wasn't fixed at all. How does that happen? I had them come out to my vehicle and show me -- how is it working because it's not working for me. They confirmed that it was not working. Apparently they are not even testing the Voice Command before saying it's fixed. So what the xxxx are they doing? - They said to bring it back the next day. Day 4: I received a call stating the repair had not been completed and asked if they could keep the vehicle another day or 2 and offered me a loaner/rental at their expense. Although very frustrated, I didn't want to have to take to another dealership and start this whole thing over. So, I went and picked up the loaner. Day 5: I called them at 3:00pm to check on the status of the repair and was told they didn't even look at the vehicle today. Day 6: I received a call at 4:30 saying it's still not fixed and they wanted to keep it another day. I've about had it at this point. I needed my truck because I was off work the next day. They told me to keep the loaner car over the weekend. I was NOT happy. They called me back at 4:58 as I was leaving work and told me it was fixed. Guess what was wrong with it???? The microphone wires were crossed. Must have happened during assembly. It took them 6 days to figure out it was a microphone problem (even though I told them from the start that it was not hearing me or recognizing anything I said). Don't you think someone would have thought about the problem being the microphone way before having it for 6 full days? -- They replaced my radio for nothing. In addition, they left dirty marks on the ceiling of my vehicle where the microphone is. Thank goodness it was all under warranty, but man-oh-man was this a huge inconvenience. -- Never going back to them for anything. Mark Webb was very polite and nice to me throughout this ordeal, but I do not know what all of his responsibilities are. I would have thought after him personally calling me as many times as he did to tell me my vehicle was fixed, when it wasn't, that he would have personally checked it to see if if was actually fixed before calling me over and over again to say that it was. Mark seemed overwhelmed (although friendly and apologetic to me) and rushed all the time.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Webb

    Service Advisor

    (2.9) 48 reviews

  • February 22, 2014

    I really liked the Guy I talked to. He was honest and didn't try to hide anything. Was up front about all the stuff even though I did not buy a car that... day, When I'm ready I will definitely go back to him

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2018

    Great car buying experience. Tom helped to work with me in buying my perfect car. I highly recommend Carman to other people interested in buying a new... car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nico Triboletti

    FINANCE

    (5.0) 11 reviews

    TOMMY MACQUEEN

    SALES

    (5.0) 7 reviews

  • 4.7 out of 5
    September 24, 2018

    No pressure buying experience. Large inventory. Updated online inventory let me shop all trucks . Ability to view window sticker. The financing department... explained all terms clearly. Overall excellent experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nico Triboletti

    FINANCE

    (5.0) 11 reviews

    TOMMY MACQUEEN

    SALES

    (5.0) 7 reviews

  • 5.0 out of 5
    September 16, 2018

    Very friendly and customer driven employees that strive to give you a pleasant experience. You can tell that there is a great amount of teamwork there... that???s makes the process so smototh!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Brooks

    Sales Consultant

    (4.7) 86 reviews

  • 1.0 out of 5
    September 13, 2018

    I called the service desk and Mark Webb answered he was so disrespectful the way he was talking to my wife I had to take the phone and talk because she... was irrate at the way he was talking to her I tried to calm the situation but he started using words like idiot and saying how my call to the desk was a stupid question I would never go there ever again unless Mark Webb was let go of his duties and I advise everyone not to go there or call there

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joseph Triboletti

    General Manager

    (4.5) 91 reviews

    Mark Webb

    Service Advisor

    (2.9) 48 reviews

  • 5.0 out of 5
    September 13, 2018

    Tom took a great deal of time to go the car operating features with my wife and very patient with al our questions. Both Bob and Tom were very patient... with us through the whole process. Nico did a god job of presenting all the paperwork, explained what were signing and why, and presented and explained all the service options available. Overall a very good experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nico Triboletti

    FINANCE

    (5.0) 11 reviews

    TOMMY MACQUEEN

    SALES

    (5.0) 7 reviews

    Robert Weiss

    Sales Manager

    (4.9) 175 reviews

  • 5.0 out of 5
    August 30, 2018

    Mike Brooks and John Mayberry were professional, personable, and efficient. They got us in and out quickly, with minimal waiting. The matter of coming... up with a final price was considerate, transparent, and quick. Mike worked hard to give us the best number he could offer, and was clear when he could go no lower. From handshake to driving away, three hours.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Mayberry

    Business Manager

    (4.9) 106 reviews

    Michael Brooks

    Sales Consultant

    (4.7) 86 reviews

  • 5.0 out of 5
    August 29, 2018

    First time buying from this dealership and would come back again. Tom, our dealer was great, efficient and got us a great deal. Process was quick and easy... which made the experience that much better!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nico Triboletti

    FINANCE

    (5.0) 11 reviews

    TOMMY MACQUEEN

    SALES

    (5.0) 7 reviews

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