New 888-276-2292 Dealer Website
Used 877-573-5387 Email Dealer
Service 866-913-9568

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Reviews

Average Ratings

4.9
904 lifetime reviews.
  • Internet Purchase

    Everyone at Bob Brown was responsive and accommodating,from the sales dept, finance dept, to the detailing. They listened to what I was saying or ...

    Dealer Response

    Thanks so much for the nice review, Steve! Congratulations on your new vehicle! We really appreciate this feedback and I'll be certain to share yo...


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    Everyone at Bob Brown was responsive and accommodating,from the sales dept, finance dept, to the detailing. They listened to what I was saying or asking and responded quickly. Ninety percent of this deal was accomplished via e-mail, within 48 hours. It was all, the best new vehicle buying experience I've ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review, Steve! Congratulations on your new vehicle! We really appreciate this feedback and I'll be certain to share your compliments to our team. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Sincerely, Tim Manning | General Manager | 515-278-7825


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  • Got a deal done!

    Mike McNeley did a great job working with me to get a deal done. Transaction was quick and easy - which I really appreciate! Would definitely reco...

    Dealer Response

    Thanks for this marvelous review and congratulations on your new car, Jen! It's fantastic to know that we were able to make your purchase incredib...


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    Mike McNeley did a great job working with me to get a deal done. Transaction was quick and easy - which I really appreciate! Would definitely recommend Mike and will contact him again in the future should the need arise.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    Thanks for this marvelous review and congratulations on your new car, Jen! It's fantastic to know that we were able to make your purchase incredibly easy and quick. We will share your comments with Mike and we look forward to seeing you at our dealership in the future. Sincerely, Tim Manning | General Manager | 515-278-7825


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  • Second time buyer and will keep going back!!!!

    You need to experience a top notch dealership from entering the front door to leaving after your vehicle orientation. I've bought 3 vehicles in a ...

    Dealer Response

    Thank you for providing us with feedback regarding your recent visit, Bill. Our team works hard to keep our customers coming back to Bob Brown Che...


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    You need to experience a top notch dealership from entering the front door to leaving after your vehicle orientation. I've bought 3 vehicles in a 18 month period.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for providing us with feedback regarding your recent visit, Bill. Our team works hard to keep our customers coming back to Bob Brown Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Sincerely, Tim Manning | General Manager | 515-278-7825


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  • great salesman

    Very helpful in working with me, I know I'm hard to deal with and Ty Furguson was patient. I am vey happy with my purchase and definitely send my ...

    Dealer Response

    Thanks so much for the wonderful compliments, Howie! We couldn't be more pleased to hear Ty described as helpful and patient. He is a great asset ...


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    Very helpful in working with me, I know I'm hard to deal with and Ty Furguson was patient. I am vey happy with my purchase and definitely send my friends and family to Bob Brown Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the wonderful compliments, Howie! We couldn't be more pleased to hear Ty described as helpful and patient. He is a great asset and we appreciate him for giving you excellent level of customer service that you deserve! We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Tim Manning | General Manager | 515-278-7825


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  • Thorough, Friendly, Trustworthy

    very friendly salesman. very polite and thorough with his providing of the right information in a timely manner. very tough for me to trust car sa...

    Dealer Response

    Brian, thank you so much for taking the time to write this great review! Congratulations on your purchase! Our number one goal is attaining 100% c...


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    very friendly salesman. very polite and thorough with his providing of the right information in a timely manner. very tough for me to trust car salesmen but this guy earned it quickly and everything that he, and they did solidified that. pretty rare in this business. compared to others i've dealt with in recent months, Tylar Richardson, Robert McGhee and company were leaps and bounds above the rest. Nothing is more important to me than trust and integrity when dealing w/dealerships. They win.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, thank you so much for taking the time to write this great review! Congratulations on your purchase! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Tylar, Robert and our team were able to gain your trust in our business. We look forward to seeing you again in the future! Sincerely, Tim Manning | General Manager | 515-278-7825


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  • 2017 Malibu

    excellant service I have been a customer for 40 years . Highly recommend the dealership .

    Dealer Response

    Congratulations on your new 2017 Malibu, Randy! It's our pleasure to provide top quality service and we're ecstatic to hear that your experience r...


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    excellant service I have been a customer for 40 years . Highly recommend the dealership .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new 2017 Malibu, Randy! It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We certainly appreciate your business for the last 40 years and look forward to assisting you with your next one! Respectfully, Tim Manning | General Manager | 515-278-7825


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  • Professional and friendly!

    I trust when I go there all will be done correctly and that's worth a lot as I have come out of other places wondering.. Staff is knowledgeable an...

    Dealer Response

    Thank you for taking the time to submit this amazing feedback, Juli. Our team takes pride in their friendly and knowledgeable customer service and...


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    I trust when I go there all will be done correctly and that's worth a lot as I have come out of other places wondering.. Staff is knowledgeable and friendly. We drive almost an hour to go there but it's worth it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit this amazing feedback, Juli. Our team takes pride in their friendly and knowledgeable customer service and will be ecstatic to hear that you left Bob Brown Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to making sure that you enjoy your new car for many years to come. Respectfully, Tim Manning | General Manager | 515-278-7825


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  • Great Experience with Bob Brown Chevy

    Upon seeing Costco Holiday Auto promotion on the web, I went thru researching a Chevy vehicle and had to select dealership. I chose Bob Brown Che...

    Dealer Response

    David, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on you...


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    Upon seeing Costco Holiday Auto promotion on the web, I went thru researching a Chevy vehicle and had to select dealership. I chose Bob Brown Chevrolet because I have purchased from Bob Brown GMC in Ankeny before. Soon after I had email from David T. offering to help. This was before and after a Thanksgiving holiday weekend, so I emailed David multiple times. David responded promptly to my questions and did a great job of helping me through the process and getting financing started and helping me understand a lease and negotiating a price on a 2017 Chevy Traverse. The Costco program offered a substantial discount, but dealer pricing was even better. After end of Holiday weekend, I then visited dealership where David did a great job of providing me the quote, and answering my remaining questions as well as showing me 2 vehicles and explaining all their options and features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your purchase! We are very glad to hear that your experience with our staff has been very positive. It was great doing business with you. We hope to see you again! Best regards, Tim Manning | General Manager | 515-278-7825


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  • Horrible

    Nothing but high pressure sales tactics and harassment. Constant repetitive emails from multiple people. I wouldn't accept a free vehicle from ...

    Dealer Response

    David, I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at...


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    Nothing but high pressure sales tactics and harassment. Constant repetitive emails from multiple people. I wouldn't accept a free vehicle from them at this point.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    David, I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience with the information provided below. Thank you. Sincerely, Tim Manning | General Manager | 515-278-7825


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  • Excellent!!!!

    I had a very pleasant experience with everyone at the dealership and am very happy. Thank you!

    Dealer Response

    Gary, it's wonderful to know that your visit was such a pleasure. Congratulations on your purchase! Thank you for choosing us, and we look forward...


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    I had a very pleasant experience with everyone at the dealership and am very happy. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, it's wonderful to know that your visit was such a pleasure. Congratulations on your purchase! Thank you for choosing us, and we look forward to your next visit. Take care and happy trails! Be well, Tim Manning | General Manager | 515-278-7825


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