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Toyota of Des Moines

(7,131 reviews)
Visit Toyota of Des Moines
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 20 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (515) 381-6331 (515) 381-6331
Used (515) 381-6371 (515) 381-6371
Service (515) 381-6302 (515) 381-6302

Inventory

See all 328 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2018.
Mission Statement Toyota of Des Moines

It is our pledge to treat each and every customer as we would our own family. We will offer powerful pricing in Sales Parts and Service each and every day. We know we cannot buy loyalty. We are committed to do the right thing. In the end our actions will prove our Excellence to you.
The only deal we can't take is the one we don't see

Service center

Phone number (515) 381-6302

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:30pm
Sunday
Closed

Meet our employees

Reviews

(7,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Des Moines from DealerRater.

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Very helpful and friendly.

Very helpful and friendly. Made me feel very good about choosing to go to Toyota over where I was going.

Very helpful and friendly.

Very helpful and friendly. Made me feel very good about choosing to go to Toyota over where I was going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was told they had ordered me a part for a recall on my

I was told they had ordered me a part for a recall on my vehicle and made an appointment. It took a little over two hours. My car still smells like gasoline, which they said 'would dissapate.'

I was told they had ordered me a part for a recall on my

I was told they had ordered me a part for a recall on my vehicle and made an appointment. It took a little over two hours. My car still smells like gasoline, which they said 'would dissapate.'

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly servive, I wish a service center was a bit

Friendly servive, I wish a service center was a bit closer to the center of Des moines

Friendly servive, I wish a service center was a bit

Friendly servive, I wish a service center was a bit closer to the center of Des moines

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Was traveling from Minneapolis to Dallas/Fort Worth.

Was traveling from Minneapolis to Dallas/Fort Worth. Warning lights came on 10 mi south of Des Moines. Was stranded and had to be home in two days. Spent night in car at Toyota dealership lot. Although I was first at service department upon opening, they were booked two weeks in advance. But, they found a way to check the car out. They had the needed part in stock and were willing to replace it. I was out by 11:30! They were very caring and professional. Outside of a miracle, they were my only hope. So, grateful that they came through.

Was traveling from Minneapolis to Dallas/Fort Worth.

Was traveling from Minneapolis to Dallas/Fort Worth. Warning lights came on 10 mi south of Des Moines. Was stranded and had to be home in two days. Spent night in car at Toyota dealership lot. Although I was first at service department upon opening, they were booked two weeks in advance. But, they found a way to check the car out. They had the needed part in stock and were willing to replace it. I was out by 11:30! They were very caring and professional. Outside of a miracle, they were my only hope. So, grateful that they came through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was very happy with the service I received.

I was very happy with the service I received. I was early and they still got me in right away. Everyone I worked with was very professional and helpful.

I was very happy with the service I received.

I was very happy with the service I received. I was early and they still got me in right away. Everyone I worked with was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very nice to have car picked up.

Very nice to have car picked up. Very nice people. Service is great and keep us informed. I don't V really like this car however.

Very nice to have car picked up.

Very nice to have car picked up. Very nice people. Service is great and keep us informed. I don't V really like this car however.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service.

Great service... decent price I went to have my oil changed and experienced great service at a decent price

Great service.

Great service... decent price I went to have my oil changed and experienced great service at a decent price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly.

Friendly. Professional and timely. Waiting room was well stocked and comfortable. Restrooms clean. Staff kept us well informed.

Friendly.

Friendly. Professional and timely. Waiting room was well stocked and comfortable. Restrooms clean. Staff kept us well informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It has been quite the pleasant experience having my new

It has been quite the pleasant experience having my new tundra serviced at your dealership. You’re salesman kind of blew it when he tried to sell me the truck (sorry, but true), but your service will keep me buying Toyotas as long as the truck continues to be a beast.

It has been quite the pleasant experience having my new

It has been quite the pleasant experience having my new tundra serviced at your dealership. You’re salesman kind of blew it when he tried to sell me the truck (sorry, but true), but your service will keep me buying Toyotas as long as the truck continues to be a beast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Hubcap fell off after I left parking lot cause your

Hubcap fell off after I left parking lot cause your service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM for several years due to terrible service on our minivan. We returned due to recall on my daughter’s RAV4 And since there was a recall and she needed an oil change and tire rotation I gave you another chance. Likely with be back. My wife wants a new Toyota, we will get it in Ames instead

Hubcap fell off after I left parking lot cause your

Hubcap fell off after I left parking lot cause your service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM for several years due to terrible service on our minivan. We returned due to recall on my daughter’s RAV4 And since there was a recall and she needed an oil change and tire rotation I gave you another chance. Likely with be back. My wife wants a new Toyota, we will get it in Ames instead

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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