[{"id":176637,"firstName":"Ian","lastName":"Davis","titleText":"ASM","emailTxt":"idavis@toyotadm.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/3815cda8bc26.jpg","drDealerId":13952,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":176641,"firstName":"Justin","lastName":"Madison","titleText":"ASM","emailTxt":"jmadison@toyotadm.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/e8512ff3c53c.jpg","drDealerId":13952,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":176644,"personPtyId":39089853,"firstName":"Mike","lastName":"Lebeda","titleText":"ASM","emailTxt":"mlebeda@toyotadm.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/e690c8f5a762.jpg","drDealerId":13952,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":13636,"personPtyId":39083437,"firstName":"Steve","lastName":"Henigan","titleText":"Internet Sales Manager (ISM)","shortBioText":"Call or text me anytime: 515-559-4222\nEmail: shenigan@toyotadm.com\nI assist Internet guests to research and select their new and preowned vehicle purchases from one of the top 20 Toyota dealers in the nation: Toyota of Des Moines. 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Toyota of Des Moines

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Toyota of Des Moines Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2018

Mission Statement Toyota of Des Moines

...



It is our pledge to treat each and every customer as we would our own family. We will offer powerful pricing in Sales, Parts and Service each and every day. We know we cannot buy loyalty. We are committed to do the right thing. In the end our actions will prove our Excellence to you.

"The only deal we can't take is the one we don't see"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$21.95 and up*

Fluid Top-Off

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2181 lifetime reviews. Includes reviews of Toyota of Des Moines from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    Everyone I dealt with was knowledgeable, professional and respectful! It was easy to communicate by text, email and in person. I look forward to returning... for my regular service needs!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marcy Davis

    Business Manager

    (4.9) 18 reviews

    Shane Siegle

    Sales and Leasing Consultant

    (5.0) 125 reviews

  • 5.0 out of 5
    December 3, 2018

    This dealership is great. Highly recommended. The sales and service staff are amazing. Toyota of Des Moines is the only dealership Inwill buy a car or... have service work done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bob Staley

    Sales and Leasing Consultant

    (5.0) 59 reviews

    Rob Hutt

    Finance Manager

    (4.8) 151 reviews

  • 5.0 out of 5
    December 2, 2018

    After an unexpected problem with our 2010 Highlander over the holiday weekend we worked with Ian Davis to decide on repairing it or not. He found the part... we needed in another city and had it fixed the day the part came in. When test driving it another problem was found so we decided to trade it in on a lease of a new Highlander. Faraz was very helpful in getting us a good trade in value for our older vehicle. He made the whole experience a good one by being so friendly and concerned for us. We are loving our new car! Brenna was so efficient with the paperwork. She really knows what she is doing and got us on the road as soon as it was possible. Thanks to everyone for helping us on a very busy black Friday!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ian Davis

    (5.0) 56 reviews

    Brenna Bjorland

    Business Manager

    (4.9) 61 reviews

  • 5.0 out of 5
    December 2, 2018

    The facilities are beautiful and clean. Everyone was very friendly. They had complimentary drinks and snacks. Quick and seamless delivery. I would definitely... do business again with Toyota of Des Moines!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review, Tom L!

  • 5.0 out of 5
    December 2, 2018

    Faraz has been excellent to work with. Have purchased several vehicles from him over the years and he has been very helpful. would recommend him highly....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    The fan for the heater/air conditioner stopped working. I stopped in after 10:00 am. Luckily they were able to work on it right away. I had my car back... by 2.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Madison

    (5.0) 48 reviews

  • 5.0 out of 5
    December 1, 2018

    This Toyota dealership is my go-to for many years for all types of servicing. When I was in last time they said that my tires were wearing and I should... consider getting new ones before winter. My son advised me to go to a discount tire store but I did not want to take a risk with some place I did not know that I could trust as I do Toyota. The service is exceptional in every way and I fully trust them for quality and truth.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ian Davis

    (5.0) 56 reviews

  • 5.0 out of 5
    November 30, 2018

    When we purchased the vehicle it was not in stock. Before it came a similar vehicle arrived at Toyota of DM and agree to change to it. Day I was scheduled... to pick it up had emergency trip to hospital for internal bleeding. Once I got out my sales person was in for back surgery. With all the challenges other staff took care of paperwork and vehicle delivery. Thanks to all for making this all work and I now have great new vehicle. Quick healing to my sales associate.

    4.0 out of 5
    Customer Service
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    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Marcy Davis

    Business Manager

    (4.9) 18 reviews

    Bill Ahrens

    Sales and Leasing Consultant

    (4.9) 14 reviews

  • 5.0 out of 5
    November 30, 2018

    Dan is a fantastic salesman! He has helped my husband and I from start to finish. If you have any questions he'll have the right answers and more.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Brenna Bjorland

    Business Manager

    (4.9) 61 reviews

    Daniel Murray

    Sales and Leasing Consultant

    (5.0) 41 reviews

  • 4.0 out of 5
    November 30, 2018

    You had the cars in stock and would talk price. Not able to do that at other dealers. Whole time it took to buy car at your dealership was less then... a half hour. I knew what I wanted and you had it.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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