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Toyota of Des Moines

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Toyota of Des Moines Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2018

Mission Statement Toyota of Des Moines

...



It is our pledge to treat each and every customer as we would our own family. We will offer powerful pricing in Sales, Parts and Service each and every day. We know we cannot buy loyalty. We are committed to do the right thing. In the end our actions will prove our Excellence to you.

"The only deal we can't take is the one we don't see"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$21.95 and up*

Fluid Top-Off

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2081 lifetime reviews. Includes reviews of Toyota of Des Moines from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 18, 2018

    My experience with Toyota of Des Moines was great. Everyone I worked with was very professional. The listened to what I wanted and did I not pressure me.... I would definitely recommend Toyota of Des Moines and working with Steve Henig.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Toyota of Des Moines

    Thank you for recommending Steve and thank you for your review, Bwinters!


    Worked with:
    Steve Henigan

    Internet Sales Manager (ISM)

    (5.0) 287 reviews

    Bruce Long

    Finance Manager

    (4.8) 37 reviews

  • 4.8 out of 5
    October 14, 2018

    Our Salesman Faraz Asad was very helpful and knowledgeable about our needs and how to like buying the new car. We picked the hybrid because we travel... by car a lot and was the perfect fit.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Toyota of Des Moines

    Glad to hear your positive experience with Faraz. Congrats on the new Hybrid, Rich54!


    Worked with:
    Faraz Asad

    Sales and Leasing Consultant

    (5.0) 91 reviews

    Becky Boatman

    Internal Service Advisor

    (5.0) 19 reviews

    Ryan McClanahan

    Finance Manager

    (5.0) 46 reviews

    Marcy Davis

    Business Manager

    (4.9) 9 reviews

  • 5.0 out of 5
    October 13, 2018

    We had been looking at your website which was easy to navigate and saw that you had a number of Rav Hybreds so we made the drive to DSM. From the moment... we walked in the door we were made welcome. Boomer approached us and understood what we were looking for....we test drove and I expressed my desires....they searched and found a white exterior with grey interior...we had a deal. There was no pressure, no strong arming, just your typical...make a deal banter. We scheduled a pick-up and everything was all ready to go. Rob the Business Manager was very helpful and we felt he was helping us get what we needed, the service person who showed us how to run everything was very friendly and informitive. Years back I used to do testimonial radio commericals for Old Mill Toyota in Omaha...I wouldn't do them if I did not have a good expericence. I can say I would have not problem doing them today for Toyota of Des Moines dealership. So far I really like the Rav!!!! * I don't remember the technician who went of the car with us....he did a good job seems patient!

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    Toyota of Des Moines

    We are happy you had such a wonderful Toyota-buying experience, Annrogers. Enjoy your new RAV!


    Worked with:
    Rob Hutt

    Finance Manager

    (4.9) 143 reviews

    Boomer Benning

    Sales and Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 12, 2018

    Steve Henigan was great--he is the kind of person I like to work with. No back and forth bargaining. I realize the dealer and the sales staff have to make... a profit. I knew what I wanted to pay and was satisfied with what was offered. I NEVER negotiate or counter offer on vehicles. If I am not happy with the first offer I move along to the next dealer. I have always done it that way and always will. I think he knew and respected that. Brenna laid out the additional options and explained them very well--clear and concise. JD seemed to really enjoy showing us the various operational items on the Tacoma. I liked his enthusiasm for the Toyota brand.

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    Toyota of Des Moines

    We're happy that you had such a great experience with Steve; he is great! Thank you for your business, Tacoma.


    Worked with:
    Steve Henigan

    Internet Sales Manager (ISM)

    (5.0) 287 reviews

    Brenna Bjorland

    Business Manager

    (4.9) 55 reviews

    JD Kent

    Delivery Coordinator

    (5.0) 40 reviews

  • 5.0 out of 5
    October 11, 2018

    The service department is fast and efficient. My Service Advisor, David, had me in and out because I had doctor's appointment. Customer service was great!

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    Came in for service or repair
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    Toyota of Des Moines

    Thank you for your positive review.


    Worked with:
    Steve Henigan

    Internet Sales Manager (ISM)

    (5.0) 287 reviews

    David Marchant

    (5.0) 23 reviews

    Becky Boatman

    Internal Service Advisor

    (5.0) 19 reviews

    Cass Cupp

    (5.0) 20 reviews

  • 5.0 out of 5
    October 11, 2018

    Always excellent! I can always count on Toyota of Des Moines staff to ease my stress. I can trust that my car is cared for as well as my pocketbook.... Thank you! Bob Link is the best!

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    Came in for service or repair
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    Toyota of Des Moines

    Thank you for your kind review, Shellie!


    Worked with:
    Bob Link

    Detail Manager

    (5.0) 51 reviews

  • 5.0 out of 5
    October 11, 2018

    This my 4th vehicle I have leased through Scott Hampe! He always deals with his customers on a personal level and has always taken care of me 100%. That's... why I keep coming back". Thanks I love the 4 Runner!

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    Toyota of Des Moines

    We're glad you had a positive experience with Scott. Thanks for your business, Riley.


    Worked with:
    Scott Hampe

    Sales and Leasing Consultant

    (5.0) 134 reviews

    Brenna Bjorland

    Business Manager

    (4.9) 55 reviews

  • 5.0 out of 5
    October 10, 2018

    Took my new car in for the 5,000 mile tire rotation the wait for the car was only 30 minutes. Great job on the turn around.........

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    Came in for service or repair
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    Toyota of Des Moines

    Thank you for the review and for your business, CDW148.


    Worked with:
    David Marchant

    (5.0) 23 reviews

  • 4.8 out of 5
    October 10, 2018

    I was due for a tire rotation and had been trying to work it into my schedule. Drove there this morning and was told the express service could get on... it very soon. I was told it would take About 30 minutes. About 30 minutes later he came in with the paper work, which included the inspection, topping off fluids, etc. and the code to get a free car wash. All at a great price.

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    Does recommend this dealer
    Came in for service or repair
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    Toyota of Des Moines

    We're glad you had a great experience, Ezrider007. Thank you for your business.

  • 5.0 out of 5
    October 10, 2018

    This is aproximately my 15th year of service from this Toyota garage. I wouldn't think of going anywhere else because the service here is superb. I am... always treated with courtesy and the work is done quickly. The service person goes over what was done to the car and gives me any heads up about future work that might need to be done without pressure. Yesterday, Jamie, was my service person and he was excellent even though he's only work there a few months. Also, the online ability to schedule is very convenient.

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    Does recommend this dealer
    Came in for service or repair
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    Toyota of Des Moines

    Maryellen, we're happy you were satisfied with your service from Toyota of Des Moines and thank you for your continued commitment.

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