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Reviews

Average Ratings

4.9
802 lifetime reviews. Includes reviews of Charles Gabus Ford from DealerRater.com
  • Selling cars the way they should be sold.

    I first heard of and engaged with Charles Gabus Ford when buying my 2011 Ford Fiesta. Through that experience I met and worked with Less Sharp. Hi...

    Dealer Response

    Michael, your review was wonderful to read! I'm so happy to hear that Less has been able to impress you consistently throughout your purchases at...


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    I first heard of and engaged with Charles Gabus Ford when buying my 2011 Ford Fiesta. Through that experience I met and worked with Less Sharp. His professionalism and people skills not only with me, but also my wife brought us back when looking for a new car for my wife. We purchased a new Ford Taurus Sho in 2012 also working with Less. Our experience with your service department, service staff, sales staff and loan personal have all be a extremely positive one so when it became time to look to replacing the Fiesta it was a easy choice, we called Less and as always we were taken care of and purchased a Ford Focus Titanium. This experience was no less positive than our previous ones. We will be coming back to Charles Gabus Ford for all our new and used car needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael, your review was wonderful to read! I'm so happy to hear that Less has been able to impress you consistently throughout your purchases at Charles Gabus Ford. Your loyal business means the world to us and we look forward to many more years of working with you. As always, don't hesitate to give us a call if you need anything. Sincerely, James Bintner - GM jbintner@charlesgabus.com - 515-270-0707


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  • Fantastic!
    May 23, 2017

    Steve has helped me and my parents out with multiple cars. He's always friendly and he makes it his priority to help you as fast as he can, get yo...


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    Steve has helped me and my parents out with multiple cars. He's always friendly and he makes it his priority to help you as fast as he can, get you the best car for your needs, and make the visit as great as he can.

    Does recommend this dealer

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  • Excellent customer service experience with David
    May 22, 2017

    David my sale's person was great. He took the time to treat me like I was the most important person. Bought the GMC Terrain got a great deal. I wo...


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    David my sale's person was great. He took the time to treat me like I was the most important person. Bought the GMC Terrain got a great deal. I would recommend anyone to visit Gabas and get David for your sales person. He will get you a great deal.

    Does recommend this dealer

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  • Excellent Customer Service
    May 17, 2017

    This was the second car I purchased from Steve. He was just as friendly and easy to work with as the first time. I will definitely buy from him ...


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    This was the second car I purchased from Steve. He was just as friendly and easy to work with as the first time. I will definitely buy from him again!

    Does recommend this dealer

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  • Very friendly, helpful. Didn't wait long for financing.
    May 13, 2017

    Prompt, greeted me in a friendly matter. enjoyable, friendly sales person. I didn't feel rushed. Very knowledgeable on the vehicles. Answered all ...


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    Prompt, greeted me in a friendly matter. enjoyable, friendly sales person. I didn't feel rushed. Very knowledgeable on the vehicles. Answered all questions. Quick process once decided on the vehicle.

    Does recommend this dealer

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  • Excellent experience
    April 19, 2017

    Steve did an excellent job finding the model I was looking for with the accessories I wanted at a fair price. Closing on the sale was seamless and...


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    Steve did an excellent job finding the model I was looking for with the accessories I wanted at a fair price. Closing on the sale was seamless and we were able to leave in a very short period of time with our new F150.

    Does recommend this dealer

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  • Not trustworthy...poor business ethics!!
    March 21, 2017

    They ran my credit report with my information when I had only been looking at vehicles for less than an hour and hadn't even picked out a particul...


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    They ran my credit report with my information when I had only been looking at vehicles for less than an hour and hadn't even picked out a particular one yet that I would have wanted. I very adamantly told them NOT to run it unless I was ready to buy because I didn't want my credit score messed with...why would you do that anyway?! Then the sales Manager and Finance Department said they couldn't do that and wouldn't reverse it so it ended up knocking my credit score down and it can be on my report up to two years. They lost any possibly sale or future sales from me. Went to another dealership and bought a new F-150 crew cab Lariat.

    Does not recommend this dealer

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  • Used Car Buying
    March 20, 2017

    Worked with Steve Sanders to purchase a used car for my daughter, who is in college. Wanted a reliable car at a reasonable price with a warranty. ...


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    Worked with Steve Sanders to purchase a used car for my daughter, who is in college. Wanted a reliable car at a reasonable price with a warranty. Steve was in the process of showing us a few different cars one day but all were sold before a decision had been reached. I asked Steve to let me know if any similar cars became available. A few days later, Steve texted and indicated a car would become available soon. He called when it arrived. We drove it and made the deal. He also took an older car off my hands on a fair trade-in! Everyone in the family is happy with the new car, my daughter especially! Thank you for your help, Steve! It is greatly appreciated!

    Does recommend this dealer

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  • Went above and beyond expectations
    March 18, 2017

    Found the vehicle I wanted online and contacted them about holding it until I could make the trip depending on the weather. Was able to get there ...


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    Found the vehicle I wanted online and contacted them about holding it until I could make the trip depending on the weather. Was able to get there that night and they had the car all ready to go up front when I arrived. Purchasing the car was a breeze and they did a full detail before I left as well as filled the gas tank. Customer services was excellent and I was able to get the exact car I wanted with all the options at a great price. They will be the first place I look for my next purchase.

    Does recommend this dealer

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  • They don't do just what you tell them to do.
    February 17, 2017

    I brought my truck in because the brake caliper exploded. They could get me in. I explained my finances were tight and to only replace a caliper a...


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    I brought my truck in because the brake caliper exploded. They could get me in. I explained my finances were tight and to only replace a caliper and the pads if bad.They took it upon themselves to put on new pads and new rotors on both sides without asking/consulting me. My bill went from $300 to $550

    Does not recommend this dealer
    Came in for service or repair

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