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Reviews

Average Ratings

3.6
Average based on 10 reviews.
  • **Great Experience**

    I purchased a car from Carsmart and am very happy with the experience. I was told all the needed details and the title and license transfer was se...


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    I purchased a car from Carsmart and am very happy with the experience. I was told all the needed details and the title and license transfer was seamless. I would recommend anyone needing an inexpensive car to take a look.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good experience overall

    The dealer got right back to me after I made my online information request. He gave me full and honest information about the vehicle that I was in...


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    The dealer got right back to me after I made my online information request. He gave me full and honest information about the vehicle that I was interested in. Dave is personable and experienced. I would not hesitate to work with Dave again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • From Wisconsin

    I have purchased two vehicles from Car Smart in the last two years traveling from Watertown Wisconsin to do so. I checked the web site and called ...


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    I have purchased two vehicles from Car Smart in the last two years traveling from Watertown Wisconsin to do so. I checked the web site and called about the car I was interested in and recieved a complete and honest dis closer of the vehicles condition.I bought a PT Cruiser and a Buick Lesabre they have both been good cars bought for less then other dealers wanted for similar vehicles.I would recommend this dealer to anyone looking for a good car and a good deal......Phil B.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • never buy a car there!!!!!!

    NO STARS !!! I bought a 2002 Jeep Grand Cherokee from them in January of 2014. By February I started having engine problems so I called them and t...

    Dealer Response

    We were shocked to read this review a year after the purchase. Carsmart Sales makes every effort to sell good vehicles. Unforeseen problems do o...


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    NO STARS !!! I bought a 2002 Jeep Grand Cherokee from them in January of 2014. By February I started having engine problems so I called them and they recommended there mechanic to take care of it..... well they patched it up because the "rocker arm" just fell off? I had a warranty and they said it wasn't covered (even though the paperwork said it was!!) so by march I actually took it to a Jeep dealership and that is when the told me the engine was garbage!!!! I had to replace an engine on a vehicle I bought just a few months prior!!!? NEVER AGAIN!!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We were shocked to read this review a year after the purchase. Carsmart Sales makes every effort to sell good vehicles. Unforeseen problems do occur with used vehicles (especially with 140000 miles). We also make every effort to assist customers after the purchase if they are unhappy. We did not know of any problems with this Jeep or we wouldn't have sold it. We definitely were not made aware of this situation or we also would have assisted this customer with her repair.


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  • I bought two cars from this dealer.

    I bought a Nison ultama. My granddaughter is still driving it a year later. No problem other than new tires.i bought a Focus for a grandson and he...


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    I bought a Nison ultama. My granddaughter is still driving it a year later. No problem other than new tires.i bought a Focus for a grandson and he too is happy with the car. He has had one problem that was common to a Focus, but he is still happy with the car. I looked at another Nison but the dealer told me the convertor needed to be replaced and he could not sell it until he had time to replace it. I would buy other cars from him if I had a need. I thanked him for informing me about the problem.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • good experience buying used car

    Bought a used car for or son at carsmart.He was honest about every car hat we looked at. Car w e-mailed him about was not on lot when we arrived. ...


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    Bought a used car for or son at carsmart.He was honest about every car hat we looked at. Car w e-mailed him about was not on lot when we arrived. It was out for repair due to horrible weather we were experiencing. Test drove about 5 cars and selected one, prices were very good compared to other dealers in area.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • not convenient hours

    I found several cars on cars.com from Carsmart Sales but when I searched their website for the hours they are open, the hours weren't listed. We t...


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    I found several cars on cars.com from Carsmart Sales but when I searched their website for the hours they are open, the hours weren't listed. We traveled from 45 minutes away and looked at a few other dealerships but Carsmart Sales wasn't open so they didn't get our cash business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good cars for a great price.

    Bought a Ford Taurus whose air was not blowing cold. Before buying we mentioned that the air was not cold and they fixed it before we took possess...


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    Bought a Ford Taurus whose air was not blowing cold. Before buying we mentioned that the air was not cold and they fixed it before we took possession. Was a great running car. Would buy again from this dealer. Reasonably priced cars.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Honest, frank, good deals

    I bought a Saturn from Carsmart Sales with cash. Simple, straightforward deal. They were very honest about the car I was getting, especially the w...


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    I bought a Saturn from Carsmart Sales with cash. Simple, straightforward deal. They were very honest about the car I was getting, especially the weak spots -- faulty air conditioning and leaky sunroof. Offered a deal on getting the air conditioning fixed, and walked us through other issues. Great price allowed me to get the work done by my neighborhood mechanic at a comparable price. No attempt to bamboozle, misdirect or throw smoke. We were told exactly what we were getting and considered it a good, honest deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • Never Heard from Carsmart & Don't Want to Now

    As I recall, I never got a response from Carsmart Sales, after I emailed them through Cars.com to ask about a car they were selling. So, I would r...

    Dealer Response

    Carsmart Sales makes every effort to call back leads. Your email possibly went to our spam folder thus we never saw it. Sorry for any inconvenie...


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    As I recall, I never got a response from Carsmart Sales, after I emailed them through Cars.com to ask about a car they were selling. So, I would rate them low and likely look to other car sellers for my next car. In fact, my search for a car continues today.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 5 found this review helpful. Did you?
    Dealer Response

    Carsmart Sales makes every effort to call back leads. Your email possibly went to our spam folder thus we never saw it. Sorry for any inconvenience.


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