Reviews

Average Ratings

4.8
945 lifetime reviews.
  • Lexus LS 460L

    Greg was awesome. I love my car and the experience getting it was enjoyable as well! Will not go anywhere else when I'm ready to purchase again!

    Dealer Response

    Thank you! We'll pass the word along to Greg!


    Show Full Review

    Greg was awesome. I love my car and the experience getting it was enjoyable as well! Will not go anywhere else when I'm ready to purchase again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We'll pass the word along to Greg!


    Hide Full Review
  • Willis Volvo service

    Superbly executed service. The lobby was a fine facility to watch President Trump's very good speech to the United Nations.


    Show Full Review

    Superbly executed service. The lobby was a fine facility to watch President Trump's very good speech to the United Nations.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Review

    The dealer tried telling me the car was a higher model than it actually was, so I should pay more for it. When he found out the model was what I h...


    Show Full Review

    The dealer tried telling me the car was a higher model than it actually was, so I should pay more for it. When he found out the model was what I had been telling him, he wouldn't negotiate any lower on price. The car is now selling on their website for under what I originally offered, but what he and his boss would not accept. I was also told that I could have repairs done at the shop while it was under warranty, but when I called in to set up a repair, they said I would have to take it to a Nissan dealer instead. Also, be aware that they have car door guards (which can be bought for about $10 and put on easily by yourself) that they automatically put on all of their new and used vehicles and then charge $200 for. Overall, I had a poor experience with purchasing the vehicle. The only person I talked to that seemed to have my best interests in mind was the employee showing me the technology in the car once I had purchased it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • First time buying a car at Willis

    We had an excellent buying experience at Willis, and are so very impressed with the customer service. Everyone we worked with was friendly, court...


    Show Full Review

    We had an excellent buying experience at Willis, and are so very impressed with the customer service. Everyone we worked with was friendly, courteous and efficient.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Willis Auto Campus

    Wonderful buying experience at Willis Auto! Knowledgeable, friendly and engaged staff. I will definitely buy another car at Willis!


    Show Full Review

    Wonderful buying experience at Willis Auto! Knowledgeable, friendly and engaged staff. I will definitely buy another car at Willis!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Poor Customer care

    Zero customer service. They doesn't care about customer questions on repair and services . I called them more than 6 times to fix the remote start...


    Show Full Review

    Zero customer service. They doesn't care about customer questions on repair and services . I called them more than 6 times to fix the remote starter which I paid in advance but they haven't care about it after they received my money .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome service at Willis!

    100% all the way around! So impressed! I usually get so put off by salesman. Nate really nailed it!


    Show Full Review

    100% all the way around! So impressed! I usually get so put off by salesman. Nate really nailed it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Willis Mini

    Service work needed and it was completed with no issues.


    Show Full Review

    Service work needed and it was completed with no issues.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mini of Des Moines

    This is my third mini and second from Mini of Des Moines. As a single woman I truly appreciate the sales team and their respectful attitude toward...


    Show Full Review

    This is my third mini and second from Mini of Des Moines. As a single woman I truly appreciate the sales team and their respectful attitude toward me. I have never felt pushed or belittled. And after having my Mini's serviced there for over 6 years, I feel the same for the service department.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Infinity

    Outstanding facility and repair dealer, very friendly and courteous staff.


    Show Full Review

    Outstanding facility and repair dealer, very friendly and courteous staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review