Mercedes-Benz of West Chester in Ohio

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:30 PM
Tue 7:30 AM - 6:30 PM
Wed 7:30 AM - 6:30 PM
Thu 7:30 AM - 6:30 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.8
392 lifetime reviews. Includes reviews of Mercedes-Benz of West Chester in Ohio from DealerRater.com
  • Best car buying experience ever!!

    We purchased a 2016 S550 from this dealership. The entire team was very professional. We were greeted by the general manager Abel Bogale. He was v...

    Dealer Response

    Hi Alysa! Thank you for sharing your great experience with us here at Mercedes-Benz of West Chester! We try our hardest to give our guest the be...


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    We purchased a 2016 S550 from this dealership. The entire team was very professional. We were greeted by the general manager Abel Bogale. He was very polite and went above and beyond to secure our deal. Micheal Stain the finance manager worked tirelessly to figure out the best way to finance our vehicle. We were very impressed with the professionalism of the team and their commitment to excellence. They did everything in their power to secure our dream car. This is the 3rd Mercedes we have purchased and we will never go to any other Mercedes dealership in the country for our future Mercedes purchases. Abel Bogale is simply amazing! Best General manager ever!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Alysa! Thank you for sharing your great experience with us here at Mercedes-Benz of West Chester! We try our hardest to give our guest the best experience they can possibly receive! Once again thank you very much and don't forget to stop on in or give us a call if you ever have any questions! Enjoy your S550!


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  • The Reason I purchased My Vehicle from Mercedes Benz
    April 7, 2017

    I gave a five star rating because I received five star quality from the Salesperson Ricardo (Rick) Williams that made the process easy to go throu...


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    I gave a five star rating because I received five star quality from the Salesperson Ricardo (Rick) Williams that made the process easy to go through. Purchasing a car can be laborious and challenging when you get the wrong salesperson. Rick was no nonsense, patient and very cooperative with my needs.

    Does recommend this dealer

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  • Rude people, Disrespectful
    March 30, 2017

    Went to the dealership to purchase another MB as I've had multiple over the years. Sales Manager was just rude when it came to quoting my trade, f...


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    Went to the dealership to purchase another MB as I've had multiple over the years. Sales Manager was just rude when it came to quoting my trade, far below the book values. We didn't come to a deal because of this and I ended up at another brand. They should be more respectful, we all know you want to make a profit, but be real - the trade in values are what people should expect to get for a fair deal, offering thousands below isn't acceptable. They waisted my time and it drug out for a couple hours.

    Does not recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2005

As of March 7, 2016 a new ownership team took the operational reigns of the store. Visit Mercedes-Benz of West Chester and we will do everything we can to earn your business. We look forward to a time when you can stop by for a visit and meet your new neighbors.