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Reviews

Average Ratings

4.7
293 lifetime reviews. Includes reviews of BMW of Murray from DealerRater.com
  • Geoff took the high road while under fire
    February 12, 2017

    I just purchased a 2017 M2, I called the dealership and stated talking with Geoff, I had a really nice trade but the used car manager gave me a v...


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    I just purchased a 2017 M2, I called the dealership and stated talking with Geoff, I had a really nice trade but the used car manager gave me a very low number. I was very let down and shared my thoughts with Geoff. I said goodbye and had already worked a deal up with another dealer. After thinking about my conversation with Geoff I decided to call him back. he got me an amazing deal and got it done fast. Today he is delivering the vehicle 300 miles to my house on his day off. Kudos to Geoff for doing an amazing job getting me taken care of. He knows how to put the customer first and I will recommend him as often as I can.

    Does recommend this dealer

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  • Easiest purchase ever!
    February 8, 2017

    I knew what I was looking for and found the perfect car for me, while browsing online for CPO. As soon as I submitted my inquiry, JoAnna responded...


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    I knew what I was looking for and found the perfect car for me, while browsing online for CPO. As soon as I submitted my inquiry, JoAnna responded within 5 minutes! She and I hit it off and really listened to what I was looking for. We were prequalified and had a proposal within an hour! We test drove the car yesterday and it was ours within 2 hours! I HIGHLY recommend JoAnna. She is professional, listens, responds immediately and truly cares about making her customers happy!

    Does recommend this dealer

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  • Unfocused - Lack of competition probably makes them lazy
    February 3, 2017

    It's very strange this place has such high reviews. From purchase through service we haven't experienced any real effort on behalf of this dealer....


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    It's very strange this place has such high reviews. From purchase through service we haven't experienced any real effort on behalf of this dealer. My guess is its because they are the only BMW dealership in the state and they don't have to do much of anything to acquire or keep customers. If you want a BMW in Utah this is it. The sale was a constant push from our side if you can believe that. Hard to get any negotiation going at all. During the first week of ownership we had an equipment question that we found our own answer to online after getting the run around from the service department. They wanted to install new parts on a brand new car when really it ended up being only a matter of reading the manual. We were told by the Genius that we had options we don't have. We've placed parts orders directly for accessories that were never actually ordered. We've ordered accessories online with supposed two-day shipping that took a week and a half to travel less than 4 miles. Basically, every interaction we've had has been a lesson in communication and patience. Set your expectations real low and you might get through a transaction here without walking away confused or angry.

    Does not recommend this dealer

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  • 330i oil leak problem !!
    February 2, 2017

    I will never return to this dealership again and I caution others to avoid the service department at all costs. Their service serivice department...


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    I will never return to this dealership again and I caution others to avoid the service department at all costs. Their service serivice department was a complete joke and makes the entire dealership look bad. The diagnostic was really bad in my car ! After back and for with the problem , finally Was repaired . When I pick up the car ,I notice they crack my front bumper , they say nobody did that damage. Service manager told me that! He told me he don't need my business ! To go somewhere else just like that!!

    Does not recommend this dealer
    Came in for service or repair

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  • A low key and enjoyable experience
    January 18, 2017

    I recently bought a very clean used Toyota Tacoma at BMW of Murray. My client advisor, JoAnna Rich was courteous, efficient and professional fro...


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    I recently bought a very clean used Toyota Tacoma at BMW of Murray. My client advisor, JoAnna Rich was courteous, efficient and professional from start to finish. I highly recommend her to anyone in the market to buy a vehicle. Paperwork was done quickly, the truck was detailed and I was on my way. Yes, buying a vehicle can be a low key and enjoyable experience!

    Does recommend this dealer

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  • Thanks
    November 1, 2016

    This is the second car that we have bought from Ryan Roosendaal and this dealership. Ryan makes the car buying experience fun again. Non-pushy, fr...


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    This is the second car that we have bought from Ryan Roosendaal and this dealership. Ryan makes the car buying experience fun again. Non-pushy, friendly, professional, and very knowledgeable, my wife and I felt very comfortable in our car buying experience. We will be sure to recommend you and your dealership to all our friends. Jeff and Lissa Thank you Ryan and BMW of Murray

    Does recommend this dealer

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  • Thanks

    Bought our second BMW from Ryan Roosendaal and BMW of Murray. Once again Ryan you made car buying fun again. Your knowledge of BMW cars is incredi...


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    Bought our second BMW from Ryan Roosendaal and BMW of Murray. Once again Ryan you made car buying fun again. Your knowledge of BMW cars is incredible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer service
    October 24, 2016

    We have purchased two vehicles from Bmw of Murray and we had such great service with my Jeff and not rushed very knowledgeable we have recommended...


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    We have purchased two vehicles from Bmw of Murray and we had such great service with my Jeff and not rushed very knowledgeable we have recommended mr Jeff to other friends of ours that they end up buying a vehicle from him also jystcwant to say thank you and appreciate your knowledge and great customer service you don't see that vey ofyen these days .

    Does recommend this dealer

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  • New M5
    October 3, 2016

    Robert Clark delivered again! Second M5, along with other purchases from Robert and BMW of Murray. Rob is absolutely the best salesman I have ev...


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    Robert Clark delivered again! Second M5, along with other purchases from Robert and BMW of Murray. Rob is absolutely the best salesman I have ever dealt with. Very honest, responsive and knowledgable. He found exactly what I was looking for and when the car was ready, he made the whole thing happen in a matter of minutes. Thanks again for making this an easy purchase and wonderful experience.

    Does recommend this dealer

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  • New car purchase
    August 23, 2016

    Just bought my second car from BMW of Murray with Chris Durr, awesome experience, again. Will definitely recommend him & BMW of Murray to my frien...


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    Just bought my second car from BMW of Murray with Chris Durr, awesome experience, again. Will definitely recommend him & BMW of Murray to my friends and clients. Love my new car!Zoom zoom!

    Does recommend this dealer

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