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Ralph is one of the best Sales Consultants that we have on staff. Always putting the customers needs and wants first, and most importantly, listening to what they desire. 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Lustine Chrysler Jeep Dodge RAM

4.3 out of 5 (4.3) 859 reviews

Dealer on Cars.com since August 2005

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 7:00 PM
Sun Closed

Reviews

4.3 out of 5 4.3
859 lifetime reviews. Includes reviews of Lustine Chrysler Jeep Dodge RAM from DealerRater.com
  • April 8, 2018

    We were on the hunt for a specific style Jeep Wrangler. We communicated with Basil via text and email during which his responses were quick and inform...ative. We set up a time to meet with him and when we got to the dealership he was ready to help us. This is our first wrangler and he gave the best test driving expierence we have ever had. He was informative, friendly, patient, kind and respectful. We also found the manager, Matt, very kind and helpful. We would highly recommend and would come back in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephanie Thank you for taking the time to write such a detailed and positive review about your experience at our store with our sales rep Basil. We ...all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct


    Employees Worked With
    Matt Aglio

    Director of New Car Sales

  • 5.0 out of 5
    May 8, 2018

    Todd cares about the well being of the customer. He is not just trying to sell you a car, he is trying to put you in a vehicle that you love and can a...fford. That type of attitude coupled with actually listening to the customer makes him a ???GO TO??? guy. Great experience and an awesome truck. Well done!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lustine Chrysler Dodge Jeep

    Rodney Thank you for taking the time to write such a detailed and positive review about your experience with Todd at our store. We all greatly apprec...iate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct


    Employees Worked With
  • 2.0 out of 5
    April 27, 2018

    Being a first time buyer of a new car, I was not prepared for the pushy sales tactics and deception that would eventually cost me $7,000 in add ons. ... #1 I negotiated with the salesperson to have free Gap insurance but I ended up paying $800 for it and didn't noticed until the next morning. When I confronted them about it, they said they gave me a better interest rate which washes out the cost of Gap. #2 Since I was not confidently declining the protection plans, I was given the contracts for all of the dealer's protection plans. I called the dealer 12 hours after signing the paperwork to ask for a refund on the plans and they declined. The dealer eventually refunded the maintenance plan but still declined to refund the other plans. I understand that I signed the contracts but (in my opinion) it is their job to make sure the customer got a fair deal and I felt taken advantage of.

    Not Applicable
    Customer Service
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    2.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Lustine Chrysler Jeep Dodge RAM from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $24.95

    Oil, Filter Change

    $34.95 and up*

    Oil, Filter Change (Premium)

    $48.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 877 Offers on 21 Models

About Our Dealership

Dealer on Cars.com since August 2005

Most dealers expect to earn your business, Lustine goes to work to earn your business! Experience the difference! Contact one of our PROFESSIONAL SALES MANAGERS and Schedule a "FREE NO PRESSURE" Test Drive. All vehicles come standard with our Lifetime Powertrain warranty at NO CHARGE!

"WHERE CUSTOMERS GET HAPPY AND OUR COMPETITION GETS JEALOUS..."

Top Reviewed Employees

Sales Professional

General Sales Manager

Assistant Service Manager

Assistant Service Manager

Assistant Service Manager

Assistant Service Manager

Product Specialist

Service Manager

Sales Consultant

Service Lane Manager

Assistant Service Manager

General Manager

Sales Consultant

Assistant Service Manager

Sales Professional

Product Specialist

Sales Consultant

Sales Consultant

Assistant Service Manager

Sales Consultant

Sales Consultant

Sales Consultant

Sales Consultant

Director of New Car Sales

Chief Lane Concierge

Product Specialist

Sales Consultant

Product Specialist

Lustine Chrysler Jeep Dodge RAM
14211 Jefferson Davis Highway Woodbridge, VA 22191
New (888) 756-7604
Used (888) 217-1129
Service (888) 543-3310
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