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Reviews

Average Ratings

4.9
171 lifetime reviews. Includes reviews of Baker Cadillac Inc. from DealerRater.com
  • Our Experience at Baker Cadillac

    We are totally satisfied from Our sales experience of purchasing Our vehicle from Bill Burke to Our recent service visit and meeting Scott and Meg...


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    We are totally satisfied from Our sales experience of purchasing Our vehicle from Bill Burke to Our recent service visit and meeting Scott and Megan in service. This is One Great Dealership with many Professionals under one roof. Cheryl & Tom Gignilliat

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer care at its best
    May 26, 2017

    Jason is a true processional. He is knowledgeable, patient and very personable. We were very lucky when he greeted us at Baker Cadillac. Jason e...

    Baker Cadillac, Inc.

    Elaine, Thank you so much for your great review, make every effort to provide personal service to ensure your experience is positive. Thank you ag...


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    Jason is a true processional. He is knowledgeable, patient and very personable. We were very lucky when he greeted us at Baker Cadillac. Jason ensured that the purchase of our used car went smoothly. He was very helpful when we went to register our car and found that the clerk at the Town Hall had never registered a car before. Jason was able to help her get trough the process. Jason made sure we were comfortable with the car and paperwork before he left us. He is customer care at its best. We were very pleased and highly recommend Jason and Baker Cadillac. He made the car buying experience easy and fun. Elaine and Myron

    Does recommend this dealer
    Baker Cadillac, Inc.

    Elaine, Thank you so much for your great review, make every effort to provide personal service to ensure your experience is positive. Thank you again, Mark Schelfhaudt General Sales Manager


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  • CADILLAC PURCHASE
    May 20, 2017

    ON THE PHONE AND IN PERSON EVERYONE WAS PROFESSIONAL , KNOWLEDGLABLE , AND COURTEOUS . SPECIAL THANKS TO ANTHONY STAMEGNA FOR HIS GREAT ASSISTANCE...

    Baker Cadillac, Inc.

    Don, I am happy to hear everything went smoothly with Anthony, he is a great employee and appriciates your kind words. Thank you, Mark Schelfhaudt...


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    ON THE PHONE AND IN PERSON EVERYONE WAS PROFESSIONAL , KNOWLEDGLABLE , AND COURTEOUS . SPECIAL THANKS TO ANTHONY STAMEGNA FOR HIS GREAT ASSISTANCE AND TECHNICAL ORIENTATION . GOOD JOB DONE BY ALL -

    Does recommend this dealer
    Baker Cadillac, Inc.

    Don, I am happy to hear everything went smoothly with Anthony, he is a great employee and appriciates your kind words. Thank you, Mark Schelfhaudt Baker Cadillac


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  • Easy and awesome
    May 11, 2017

    Jason made buying our new vehicle a breeze. Due to the urgency of our situation, we needed to find a vehicle that suited all of our needs within o...


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    Jason made buying our new vehicle a breeze. Due to the urgency of our situation, we needed to find a vehicle that suited all of our needs within our budget and quickly. JP made that happen! everyone at Baker has been a pleasure to work with and I would highly recommend him and his team!

    Does recommend this dealer

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  • professional , well informed sales staff
    May 1, 2017

    Paul Barker was very helpful in assisting us with our purchase of a new vehicle. He took the time to understand what our needs were, and then to a...


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    Paul Barker was very helpful in assisting us with our purchase of a new vehicle. He took the time to understand what our needs were, and then to address each one. His knowledge of the products was great and provided a very easy stress free buying experience. Tom Mara also was very helpful in locating a cd player for us and having it installed .

    Does recommend this dealer

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  • Not in the cards..
    April 29, 2017

    I've been searching for just the right car and met an upfront sales person that was very helpful. We wanted a very specific color and equipment co...

    Baker Cadillac, Inc.

    While we are dissapointed we where unable to find you the right automobile however invite you to use or awsome service department. Enjoy your new ...


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    I've been searching for just the right car and met an upfront sales person that was very helpful. We wanted a very specific color and equipment combination that was hard to find. The folks at Baker worked hard for my business and Marissa kept in touch frequently. In the end I found one out of state while visiting friends. (Sorry) It was not in the cards.

    Does recommend this dealer
    Baker Cadillac, Inc.

    While we are dissapointed we where unable to find you the right automobile however invite you to use or awsome service department. Enjoy your new car. Baker Cadillac


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  • Exceeded expectations
    April 26, 2017

    Baker's service department recently resolved a warranty issue. They replaced a rear hatch component and I had the car back the same day. However, ...


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    Baker's service department recently resolved a warranty issue. They replaced a rear hatch component and I had the car back the same day. However, what I did not expect was for the interior matts to be vacuumed and spotless. Seemingly a small point but it speaks volumes about how Baker Cadillac treats their customers. Keep up the good work team! By the way, the salesperson who sold me the car stills sends me an occasional Email asking how my SRX is performing..

    Does recommend this dealer
    Came in for service or repair

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  • Stress free, no high pressure, helpful and honest
    April 26, 2017

    This was our first purchase at Baker. Anthony was so helpful, friendly and no pressure. He spent a good amount of time with us to explain the many...

    Baker Cadillac, Inc.

    Thank you Baker Cadillac

    Baker Cadillac, Inc.

    Thank you for your feedback, we hope your Cadillac expeience was positive. The Baker Team


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    This was our first purchase at Baker. Anthony was so helpful, friendly and no pressure. He spent a good amount of time with us to explain the many features of the car we purchased and was more than willing to answer questions after the purchase if we have any. This is our first Cadillac and so far we love it.

    Does recommend this dealer
    Baker Cadillac, Inc.

    Thank you Baker Cadillac

    Baker Cadillac, Inc.

    Thank you for your feedback, we hope your Cadillac expeience was positive. The Baker Team


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  • Best Service Bar None!!!
    April 24, 2017

    Baker Cadillac really knows what customer service is. You feel like your issue is their issue and they do everything they can to solve your prob...

    Baker Cadillac, Inc.

    Welcome to our extened family. Thank you Baker Family


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    Baker Cadillac really knows what customer service is. You feel like your issue is their issue and they do everything they can to solve your problems and minimize any inconveniences I was on a business trip and my wife's escalade had a major issue occur. Baker was there to help her out, get her into a loaner, looked up the extended warranty information and took what was a very troubling situation for her and eased her stress. I will be forever grateful to Baker and the excellent service they provide to my wife while I was out of town and could not be there for her. Baker really is a family run business. I am now part of the family having services both of my Cadillac's there as well as having purchased 2 vehicles from them. I consider myself truly a part of the Baker family.

    Does recommend this dealer
    Came in for service or repair
    Baker Cadillac, Inc.

    Welcome to our extened family. Thank you Baker Family


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  • Fair, Honest, and Friendly
    April 24, 2017

    Baker Cadillac is a friendly down to earth dealership. Mr. Baker is on premises himself and is very easy to talk to. I purchased a new 2017 XT5 ...

    Baker Cadillac, Inc.

    Enjoy your new XT5 Thank you Baker Cadillac


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    Baker Cadillac is a friendly down to earth dealership. Mr. Baker is on premises himself and is very easy to talk to. I purchased a new 2017 XT5 and the experience was very easy. They were fair in the dealings with me and their service is top notch! I am truly glad to be a part of the Baker family and will be for a long time to come. You can't go wrong here! Our salesman Jason Plamondon "JP" was awesome. Very professional and straight forward. He really cares about my needs and worked tirelessly to help me out. I am very glad to have JP as a sales representative and will look forward to future dealings with him.

    Does recommend this dealer
    Baker Cadillac, Inc.

    Enjoy your new XT5 Thank you Baker Cadillac


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