Okoboji Motor Company

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 30, 2019

    Went in with a quote on a vehicle and they wouldn't honor it. It took well over 5 hours. We agreed to a price and went to lunch while they did the paperwork.... Once we got back they had jacked up the price and just expected us to go along with it. I wanted to leave and would NEVER buy a car from this type of business. In my view they are not trustworthy.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Beckster, This is by no means the experience we aim to provide. We want to discuss this matter further with you. Please reach out to our General Sal...es Manager Steven Williams at 712-336-1500. We would like to know a little bit more about your experience and who you dealt with. -Okoboji Motor Company

  • 5.0 out of 5
    May 15, 2019

    We have purchased two vehicles from them. They are personable and answered our questions. Very clean dealership. Everyone was very friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • September 11, 2014

    I love this business. I have never had any issues with them. I bought a car there in 2006 and have had ALL my service work done there. Now am looking for... a used 4 wheel drive and hope to buy it there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 10, 2019

    The experience working with the staff was enjoyable, making it easy on the consumers end. The detail work was impressive!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 8, 2018

    The service team that kept my family informed of the services at Okoboji GM Toyota on my recent (3 month) purchase and repair was professional and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 29, 2018

    great staff to work with friendly, helpful and very kind. it is always enjoyable to come into the dealership because of the staff. I thank them for their... help in helping us purchasing our new vehicles

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 24, 2018

    I experienced professional and helpful service when my car had a recall for the airbags. Wade made sure I knew the schedule for the repairs and the time... it would take.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    August 5, 2015

    While I did not purchase a car from this dealership, they were truly responsive to my request for information about an older car I was interested. Would... certainly do business with them in the future if the opportunity arose!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    November 17, 2014

    Very good responsiveness. They got back to the same day to let me know that the vehicle I was looking at was already sold. They said they would let me... know if they got anything that I was looking for.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Stacie! Thanks for the online review! I'm sorry that we didn't have the vehicle for you at the time. However, we will do what we can to let you kno...w when we get another similar into our dealership. Thanks again, and have a great day!

  • 5.0 out of 5
    May 28, 2013

    Hi, today I am e-mailing Chevrolet to express my outstanding experience from the service provided by this dealership. My experience started this morning... as I called in concerning a lost key. I was greeted by a warm and friendly voice then directed swiftly to the service where they were very detailed and helpful in collecting the necessary information to resolve my problem. My great experience continued with my personal visit to the dealership to obtain my key. I was greeted by the receptionist followed by the manager who led me directly to the service area. There I was greeted by Matt Fernelius who I had originally talked to on the phone. He knew exactly who I was, greeted me by first name, and provided me with phenomenal customer service as he prepared my key. Personally coming from someone who works in customer , I know it's not always easy to have a helpful smile and willingness to help. This would be a dealership I would feel very comfortable buying a vehicle from in the future as well as taking in any further issues or concerns with my car to be fixed. I want to highly recommend this dealership and the services provided to me on such a short notice. I was completely satisfied with my service and I want to thank you for listening to my experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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