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It is my goal to ensure all of Auction Directs customers leave with a smile on their face and a car that they love!","emailTxt":"pwalker@auctiondirectusa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19769/employees/ad5b54d6646e.jpg","drDealerId":19769,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":436250,"firstName":"Christina","lastName":"Merritt","titleText":"Sales/Internet Sales","emailTxt":"cmerritt@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":93,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19769/employees/39b288c3db64.jpg","drDealerId":19769,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":400180,"personPtyId":31136119,"firstName":"Herb","lastName":"Kimball","titleText":"General Sales Manager","emailTxt":"Hkimball@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19769,"dealerEmpStartDtUtc":"1275350400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":570262,"firstName":"Corey","lastName":"McGhan","titleText":"Internet Sales/Sales","shortBioText":"I currently live in Victor, NY. I have been very involved in healthy living and personal development in past few years. I consistently make gains in and out of work. I have worked in Automotive Sales in past 9 years. I am now here at Auction Direct USA and love our mission of delivering high quality vehicles at the guaranteed lowest price in market. The best part of working for Auction Direct USA is my co-workers positive attitudes and high energy level which creates great environment for staff and visitors. I am super excited to be part of the Auction Direct USA team.","emailTxt":"cmcghan@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19769/employees/5a239562b821.jpg","drDealerId":19769,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1275350400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":401204,"personPtyId":31136190,"firstName":"Ryan","lastName":"Fox","titleText":"Sales Manager","emailTxt":"rfox@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19769/employees/dabbd93688bc.jpg","drDealerId":19769,"dealerEmpStartDtUtc":"1446336000","industryStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":556438,"personPtyId":53019628,"firstName":"Keith","lastName":"Mazzo","titleText":"Sales/Internet Sales","emailTxt":"kmazzo@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19769,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1243814400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":401261,"personPtyId":31136209,"firstName":"James","lastName":"Heath","titleText":"Top Sales Consultant for 2015, 2016, 2017, and 2018","shortBioText":"\"I love making people smile and seeing the excitement on their face when finding the car they absolutely love. 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Auction Direct USA- Victor Used Cars

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM

Auction Direct USA- Victor Used Cars Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 6:00 PM

About Our Dealership

Dealer on Cars.com since September 2005

Auction Direct USA is committed to revolutionizing and legitimizing the used car business, guided by the principles of t

...

rust and open information exchange, to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.

"NIADA Certified Pre-Owned Vehicles. Always the market's best price!! CarFax Advantage Dealer"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1413 lifetime reviews. Includes reviews of Auction Direct USA- Victor Used Cars from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    January 16, 2021

    Jason helped me out ! I was in need for a car badly and had a hard time getting financed, Jason at Auction Direct is my go to person from now on.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Colino

    Sales/Internet Sales

    (5.0) 58 reviews

  • 5.0 out of 5
    January 16, 2021

    Got a great looking Nissan 370z from Corey I test drove it he gave me plenty of time to look the vehicle over made sure mu insurance was set up prior... to picking uo the car and was able to answer and questions that i had quickly and efficiently! Overall happy with my experience At Auction Direct.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Corey McGhan

    Internet Sales/Sales

    (4.9) 71 reviews

  • April 16, 2018

    Paul was very fast at helping me get an owners manual for my truck !! I was very pleased at the fast service he gave to us . I was shocked at how fast... he got ond fof us thank yoj paul for your fast ,kind service , i do greatly appreciated it very much so

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Paul Cologgi

    Sales Associate

    (4.7) 47 reviews

  • 5.0 out of 5
    January 16, 2021

    Great first time car buying experience, Robb was very kind and helpful during the process. Will definitely return in the future! Thanks a bunch Rob.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robb Bailey

    Sales/Internet Sales

    (5.0) 31 reviews

  • 5.0 out of 5
    January 15, 2021

    Robb Bailey was easy to work with and exceptionally helpful - looked at one car and that was it! - He makes you feel very comfortable and will answer any... question(s) you have - Thanks Robb for all you help!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robb Bailey

    Sales/Internet Sales

    (5.0) 31 reviews

  • 5.0 out of 5
    January 15, 2021

    Christina is the best. I think Christina should get a rise. She is amazing and was so patient with me. She met all my needs in what kind of car i want... and like. I had a wonderful experience with Christina.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christina Merritt

    Sales/Internet Sales

    (4.9) 93 reviews

  • 5.0 out of 5
    January 11, 2021

    Dan was very friendly, approachable, professional, and knowledgeable. He went above and beyond to make sure that all my questions were answered and that... I found a car that met my needs. I would highly recommend him to assist you if you are looking for a car!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Moraldo

    Sales/Internet Sales

    NOT RATED

  • 5.0 out of 5
    January 9, 2021

    I got into a crash on Christmas morning. Robb drove from Victor to West Henrietta for the test drive and made the buying process quick and easy. Can't... thank you guys enough. Happy Holidays!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robb Bailey

    Sales/Internet Sales

    (5.0) 31 reviews

  • 5.0 out of 5
    December 30, 2020

    Right after Thanksgiving I lost two cars in a tragic fire that destroyed our century-and-a-half-old barn. It was a devastating experience on MANY levels,... one level being the destruction of my daily driver as well as a classic MG that I owned -- both of which were stored/parked in our barn. I knew I needed an automobile (asap), and had heard good things about Auction Direct, so I began my vehicular search there. I ended up finding a car that I really liked (VW Jetta Sportswagen, TDI), and I knew it would be a while until we received insurance funds in order for me to complete the purchase. I informed the dealership of this fact and they, without hesitation, informed me/us that they would gladly HOLD the car for however long it took for restitution to be made, which they did. I was skeptical at first (and somewhat fearful, honestly) that it would be sold out from under me. I called/emailed several times, and each time was reassured that the car was secure, out-of-inventory, and waiting for me to be its new owner. When we picked up the car it was spotless, both inside and out. When I initially looked at the Jetta, it only had one key, and I had asked for a second key to be made and the remote programmed. The key was, along with all the vehicle's manuals etc., waiting for me when I picked up the car. Keith Mazzo worked with us throughout the transaction and was amazing (!)-- friendly, informative, communicative, and understanding (of product and our dilemma). My spouse is wanting a Tesla ... and we'll return to Auction Direct when it's time for him to get his dream car. Thanks again, Keith and **ALL** at Auction Direct for helping to make a really tragic situation have a bit of a silver lining! May you ALL have a happy and healthy 2021, and thank you for helping the end of 2020 to be a bit better for me and my family. Dr. Kevin Williams, Victor, NY.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Mazzo

    Sales/Internet Sales

    (4.8) 8 reviews

  • 5.0 out of 5
    December 22, 2020

    I worked with James Heath on getting into a fantastic vehicle. He ensured it was on budget and filled all my needs. My experience was Excellent from start... to finish.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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