Auction Direct USA- Victor Used Cars

Jason helped me out ! I was in need for a car badly and had a hard time getting financed, Jason at Auction Direct is my go to person from now on.

Got a great looking Nissan 370z from Corey I test drove it he gave me plenty of time to look the vehicle over made sure mu insurance was set up prior... to picking uo the car and was able to answer and questions that i had quickly and efficiently! Overall happy with my experience At Auction Direct.

Paul was very fast at helping me get an owners manual for my truck !! I was very pleased at the fast service he gave to us . I was shocked at how fast... he got ond fof us thank yoj paul for your fast ,kind service , i do greatly appreciated it very much so

Great first time car buying experience, Robb was very kind and helpful during the process. Will definitely return in the future! Thanks a bunch Rob.

Robb Bailey was easy to work with and exceptionally helpful - looked at one car and that was it! - He makes you feel very comfortable and will answer any... question(s) you have - Thanks Robb for all you help!

Christina is the best. I think Christina should get a rise. She is amazing and was so patient with me. She met all my needs in what kind of car i want... and like. I had a wonderful experience with Christina.

Dan was very friendly, approachable, professional, and knowledgeable. He went above and beyond to make sure that all my questions were answered and that... I found a car that met my needs. I would highly recommend him to assist you if you are looking for a car!

I got into a crash on Christmas morning. Robb drove from Victor to West Henrietta for the test drive and made the buying process quick and easy. Can't... thank you guys enough. Happy Holidays!

Right after Thanksgiving I lost two cars in a tragic fire that destroyed our century-and-a-half-old barn. It was a devastating experience on MANY levels,... one level being the destruction of my daily driver as well as a classic MG that I owned -- both of which were stored/parked in our barn. I knew I needed an automobile (asap), and had heard good things about Auction Direct, so I began my vehicular search there. I ended up finding a car that I really liked (VW Jetta Sportswagen, TDI), and I knew it would be a while until we received insurance funds in order for me to complete the purchase. I informed the dealership of this fact and they, without hesitation, informed me/us that they would gladly HOLD the car for however long it took for restitution to be made, which they did. I was skeptical at first (and somewhat fearful, honestly) that it would be sold out from under me. I called/emailed several times, and each time was reassured that the car was secure, out-of-inventory, and waiting for me to be its new owner. When we picked up the car it was spotless, both inside and out. When I initially looked at the Jetta, it only had one key, and I had asked for a second key to be made and the remote programmed. The key was, along with all the vehicle's manuals etc., waiting for me when I picked up the car. Keith Mazzo worked with us throughout the transaction and was amazing (!)-- friendly, informative, communicative, and understanding (of product and our dilemma). My spouse is wanting a Tesla ... and we'll return to Auction Direct when it's time for him to get his dream car. Thanks again, Keith and **ALL** at Auction Direct for helping to make a really tragic situation have a bit of a silver lining! May you ALL have a happy and healthy 2021, and thank you for helping the end of 2020 to be a bit better for me and my family. Dr. Kevin Williams, Victor, NY.

I worked with James Heath on getting into a fantastic vehicle. He ensured it was on budget and filled all my needs. My experience was Excellent from start... to finish.