Auction Direct USA- Victor Used Cars

A great place to buy a car ! All our questions were answered and the car we chose was in great condition and ready to drive away.

Todd was super friendly made the whole process easy took care everything we wanted.!! Made us feel comfortable while we waited for paper work and the dmv

My husband and I bought a truck yesterday from the victor location. We worked with Robb Bailey and it was such a nice experience! We had checked out 4 other dealerships and Auction direct was hands down the best. We got an awesome deal, the monthly payment we were looking for, and no haggling ! Robb was very kind , understanding of our two kids who had to come with us and just overall very professional and friendly. Thank you for the great experience!

I can't believe how easy it was to select the right car, purchase it, and get everything taken care of. Todd was great and getting DMV, insurance and all paperwork completed..

Great experience. No pressure to push you into a vehicle you don't want. Friendly staff and Todd is a great salesperson ask for him.

UPDATE: AFTER DISCOVERING THAT MY CAR ALSO HAS A 2.0T ENGINE THAT IS AFTER MARKET AND WASN'T DISCLOSED THAT THE 1.8T ENGINE ISN'T IN IT ANYMORE I CANCELED MY WARRANTY. GEORGE TELLS ME THAT ONCE THEY RECEIVE THE FUNDS FROM THE WARRANTY COMPANY THEY'RE TAKING A CUT OF IT THEN SENDING ME THE REST. THAT'S MY HARD EARNED MONEY AND I PAID FOR THOSE WARRANTIES PLUS BOTH VEHICLES CASH. YOU HAVE NO RIGHT TO MY HARD EARNED AND SPENT MONEY. We bought 2 vehicles cash in 1 day. We spent over 60k with you guys and you couldn't even tell us you used picture strips to glue the mirror back on? You were supposed to fix a door rattle that is still happening and everyone in my car hears it so loud that loud music won't even cover it up. You all sent me home saying nothing was wrong. Today I go thru the car wash and see that the mirror is wobbling and held on by "3M RELEASABLE INDOOR NON WATERPROOF TAPE STRIPS"! I will no longer be giving you or business. I will be spreading the word. You're terrible and I'm so ashamed to say I bought vehicles from you. I'm sure you'll be finding a way to delete the photo so I'll be uploading this review and it's photo to yelp as well... It cannot be deleted from there. SHAME ON YOU AUCTION DIRECT!

This dealership is withholding the complete refund of my canceled warranty. They also have sold us vehicles that have side mirrors held on by 3m wall picture hanging tape. We spent 60k cash and cannot even get resolution.

Honestly can’t thank Todd enough. This had to be the quickest and easiest car buying experience I’ve ever had. Really was a pleasure working with him.

I was fortunate to have Bill Lytle at the Victor New York location help me find the car I needed. He helped me look at all the cars I wanted to see. He was polite, knowledgeable and did not pressure me at all. With his expert help I found the best and perfect car. I couldn't be happier. He went way beyond with the things I needed. Auction Direct is fortunate to have such a wonderful employee and I am so very lucky and thankful to have had Bill help me purchase my new car. I will advise others to buy their car at Auction Direct.Ask for Bill. They will be pleased. Who would think buying a car would be a pleasant experience? Bill made it just that!

My husband and I had an wonderful experience purchasing our third vehicle from Auction Direct. Todd is polite, friendly, very knowledgeable and a great salesperson. It was a pleasure working with an A+ salesman. The Johnson’s