Auction Direct USA- Victor Used Cars

4.8
(1,486 reviews)
Visit Auction Direct USA- Victor Used Cars
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–6:00pm
(888) 845-8710 (888) 845-8710

Inventory

See all 358 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2005.
Auction Direct USA is committed to revolutionizing and legitimizing the used car business, guided by the principles of trust and open information exchange, to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
NIADA Certified Pre-Owned Vehicles. Always the market's best price!! CarFax Advantage Dealer

Service center

Phone number (585) 742-8000

Service hours

Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

4.8
(1,486 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

A great place to buy a car !All our questions were...

A great place to buy a car ! All our questions were answered and the car we chose was in great condition and ready to drive away.

4.8

Todd was super friendly made the whole process easy took...

Todd was super friendly made the whole process easy took care everything we wanted.!! Made us feel comfortable while we waited for paper work and the dmv

5.0

My husband and I bought a truck yesterday from the victor...

My husband and I bought a truck yesterday from the victor location. We worked with Robb Bailey and it was such a nice experience! We had checked out 4 other dealerships and Auction direct was hands down the best. We got an awesome deal, the monthly payment we were looking for, and no haggling ! Robb was very kind , understanding of our two kids who had to come with us and just overall very professional and friendly. Thank you for the great experience!

5.0

I can't believe how easy it was to select the right car,...

I can't believe how easy it was to select the right car, purchase it, and get everything taken care of. Todd was great and getting DMV, insurance and all paperwork completed..

5.0

Great experience. No pressure to push you into a vehicle...

Great experience. No pressure to push you into a vehicle you don't want. Friendly staff and Todd is a great salesperson ask for him.

2.0

READ CAREFULLY. RIPPED OFF AND TREATED VERY POORLY

UPDATE: AFTER DISCOVERING THAT MY CAR ALSO HAS A 2.0T ENGINE THAT IS AFTER MARKET AND WASN'T DISCLOSED THAT THE 1.8T ENGINE ISN'T IN IT ANYMORE I CANCELED MY WARRANTY. GEORGE TELLS ME THAT ONCE THEY RECEIVE THE FUNDS FROM THE WARRANTY COMPANY THEY'RE TAKING A CUT OF IT THEN SENDING ME THE REST. THAT'S MY HARD EARNED MONEY AND I PAID FOR THOSE WARRANTIES PLUS BOTH VEHICLES CASH. YOU HAVE NO RIGHT TO MY HARD EARNED AND SPENT MONEY. We bought 2 vehicles cash in 1 day. We spent over 60k with you guys and you couldn't even tell us you used picture strips to glue the mirror back on? You were supposed to fix a door rattle that is still happening and everyone in my car hears it so loud that loud music won't even cover it up. You all sent me home saying nothing was wrong. Today I go thru the car wash and see that the mirror is wobbling and held on by "3M RELEASABLE INDOOR NON WATERPROOF TAPE STRIPS"! I will no longer be giving you or business. I will be spreading the word. You're terrible and I'm so ashamed to say I bought vehicles from you. I'm sure you'll be finding a way to delete the photo so I'll be uploading this review and it's photo to yelp as well... It cannot be deleted from there. SHAME ON YOU AUCTION DIRECT!

1.8

This dealership is withholding the complete refund of my...

This dealership is withholding the complete refund of my canceled warranty. They also have sold us vehicles that have side mirrors held on by 3m wall picture hanging tape. We spent 60k cash and cannot even get resolution.

5.0

Honestly can’t thank Todd enough. This had to be the...

Honestly can’t thank Todd enough. This had to be the quickest and easiest car buying experience I’ve ever had. Really was a pleasure working with him.

5.0

Jane Holihan Walworth New York

I was fortunate to have Bill Lytle at the Victor New York location help me find the car I needed. He helped me look at all the cars I wanted to see. He was polite, knowledgeable and did not pressure me at all. With his expert help I found the best and perfect car. I couldn't be happier. He went way beyond with the things I needed. Auction Direct is fortunate to have such a wonderful employee and I am so very lucky and thankful to have had Bill help me purchase my new car. I will advise others to buy their car at Auction Direct.Ask for Bill. They will be pleased. Who would think buying a car would be a pleasant experience? Bill made it just that!

5.0

My husband and I had an wonderful experience purchasing...

My husband and I had an wonderful experience purchasing our third vehicle from Auction Direct. Todd is polite, friendly, very knowledgeable and a great salesperson. It was a pleasure working with an A+ salesman. The Johnson’s

Read all 1,486 reviews