Edwards Mitsubishi of Council Bluffs

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 13, 2019

    I don't impress easy. Zac, Matt, and Roger made a customer out of me. I got a great deal today. I went to another very well known dealership first. I... didn't like the terms or price. Then I decided I would give Edwards a try. Know I wasn't expecting much. But...Price was much better and everything was so easy. This has been the best experience I've ever had buying a car. Thank you, Ewards for restoring my faith.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    November 26, 2018

    Was looking for a used SUV. The building was old and run down and the inside was in poor repair and absolutely filthy. The salesman did try to find... us a vehicle that would work. I have to wonder if their service is as poor and shoddy as the building. We did not buy a vehicle there.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 11, 2014

    Purchased a 2015 Subaru Outback. They were very honest and came out with a fair deal immediately; didn't have to play the negotiation game. Thus, the process... was very efficient and VERY much appreciated. Best car buying experience ever :) Sales person was Josh Smook... he was awesome!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 13, 2017

    Would not recommend. Bad Experience. Customer service virtually non-existent. Took 3 days to even get a response via internet request.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    August 25, 2017

    Wen there to see a specific car well when we got there wasnt there. That car was still on there website until i complained about it weeks later . They... did there best to get us in a car well over the budget amount. But we ended up setting for an older car with a few extra miles. Wasn't to worried about it i read the reviews on here thought if i had an issue no problem they would take car of it but noooooooooooo. On the way home the car started to act up they put me off for about 2 weeks cking into warranties. Then put me off to another person and the response was you bought the car as is. Knowing that i said id be back they had a car i really wanted just had to sell my car first . Well not going back now

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    May 25, 2017

    I started looking online & worked with Andrew. He was always professional, helpful & worked with me to help me find what I wanted & in a color I preferred.... The price was great & it was a pleasant process. Once I bought the car I didn't get good advice to see their title clerk to pay the title & taxes before driving away. This was only the 2nd new car I have bought so I was not very knowledgeable about that part of it. That is getting straightened out but that could have been made much smoother. Buying the car was great though, great price, no pressure, & very helpful salesperson.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 18, 2017

    My Subaru had a safety issue with the rear view mirror. The Edwards Subaru Service team went above and beyond to help me. Christopher J resolved my annoying... but dangerous issue quickly and without charge! While there I witnessed other examples of stellar customer service, I.e. finding used parts for some repairs. I will definitely return my car there for service when needed. Highly recommend - skilled and courteous staff!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 11, 2016

    As a first time buyer of a brand new vehicle I was very nervous. Johnny Nebraska sold me my Subaru and he made the process stress-free, easy and got me... an incredible deal! I hope when it's time to turn in my vehicle that he's still around. I would use him 100 times over again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 9, 2016

    Had a good experience getting a newer car. Met Tim who was very patient and reassuring. He encouraged us to test drive as many cars as necessary before... deciding on one to purchase. He accepted our offer and worked with us to stay within budget while at the same making certain we got a great car. No pressure or belligerent attitude like you normally get from some salesmen. I would most definitely recommend him to anyone visiting his dealership with the intention of buying a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2016

    Andrea was truthful and made it easy for us to make a decision. She was a delight to work with...We will be buying our next car here.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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