Reviews
Great experience dealing with the staff and sales reps of
Great experience dealing with the staff and sales reps of Gordon Chevrolet in Orange Park. Had an amazing experience and drove away confident in my purchase. Highly recommend.!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5 stars and recommendation! We love to hear that you are so pleased with your visit, and we look forward to serving you again down the road. Have a wonderful day and thank you for choosing Gordon Chevy!
Excellent.
Excellent. Professional. Courteous. Out of all the GM dealerships in my area, I prefer Gordon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this review! We love to hear that you feel so well taken care of here with us, and we look forward to your next visit! Have a wonderful day and thank you for choosing Gordon Chevy!
The cost air filter cabin to expensive will never change
The cost air filter cabin to expensive will never change one again at a dealer and let my friend's never do the same goes for carberator filter i know there is labor involed but this about parts
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We understand that you may want to replace the filters yourself but most customers are not certain how to do that especially when the location is not easy to find or requires any tools. Please know that we try to keep our filter prices very competitive with other service facilities. A quick compare with other dealers will confirm that. Thanks again for your business and have a great day.
My vehicles needs were addressed in a prompt and
My vehicles needs were addressed in a prompt and professional way. The services were performed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We appreciate your business and hope you have a wonderful day!
He always is responsive and let's me know what is going
He always is responsive and let's me know what is going on with my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We will share your kind words with Ike and the team, and we look forward to your next visit! Have a wonderful day!
Friendly, courteous.
Friendly, courteous. I felt comfortable and relaxed during the process. I am a repeat customer and will use Gordon again. I have referred several people that ended up purchasing vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, thank you so much for the 5 stars and for recommending us! It is always our pleasure to take care of you and we truly value your trust in us. Have a wonderful day!
The visit was somewhat fast paced.
The visit was somewhat fast paced. The issues to be addressed and cost involved. This a long with my extended warranty in question and experiring just prior to repair. Was it actually persuaded. The final bill may have been inflated but the repair was good .
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Completely satisfied the service that I received on my
Completely satisfied the service that I received on my vehicle. A Very good dealership.and the service is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5 stars! We love to hear that you are so pleased with your visit, and we look forward to your next visit! Have a great day!
They do a great job, however the $209 charge to plug the
They do a great job, however the $209 charge to plug the computer error reader in and then the $377 charge to regenerate the DEF system (though there was no damage done) were both very excessive charges. However, the service was fast and Cory the service specialist was fantastic. I love my 2500 Diesel 2920 truck. With only 28,300 miles on it, it's still like new! But I do hate the non-user friendly stereo/electronic system though. Chevy could take a lesson from Ford and copy their stereo system!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Renee, thank you for speaking with us. It was a good reminder to have the technician be more specific on the repair order. He should have listed everything we did both when we were diagnosing it and then when we put it through the purging cycle. We appreciate your business and hope you have a wonderful day!
Why is Richard Sentz name not on the Service Dept list?
Why is Richard Sentz name not on the Service Dept list? Always get the best service from him and he is why I always return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback! We will inquire as to why Richard is not listed, and we will share your kind words with him and the team. Have a great day and thank you for choosing Gordon!