Reviews
Exceptional service.
Exceptional service. Accomodated me with a loaner vehicle despite me not knowing the service would take longer. Much appreciated. Saint kept me updated and stayed in communication. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Thanks for the recommendation, and have an amazing day!
Great customer service.
Great customer service. Matt always communicates with me and shares any additional concerns or issues on my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service, efficient, and wonderful communication
Excellent service, efficient, and wonderful communication from service advisor. Mindful of my time as well. Highly recommend .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Negotiated via text and phone, finalized numbers before
Negotiated via text and phone, finalized numbers before ever stepping foot in the dealership. Handled trade in and drove off with new car in 90 minutes. Very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Good customer service.
Good customer service. Timely and courteous. Great service department staff. Addressed my needs promptly. Clean waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I had the best experience with this dealership.
I had the best experience with this dealership. I will be back! Gary is a great salesperson, no pressure and was very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Phyllis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Dealership has very customer focused sales personnel.
Dealership has very customer focused sales personnel. This is my 3rd BMW from this dealership and I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick to schedule and service, honesty regarding NO need
Quick to schedule and service, honesty regarding NO need for additional repair work, I would recommend this dealer wholeheartedly. It has always been a pleasure working with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
The customer service was amazing!
The customer service was amazing! Also, the scheduling was easy. I would give this service a thumbs up.👍🏽
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bradley was Very professional and courteous.
Bradley was Very professional and courteous. Great job and I’ve written enough so let’s end this.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!