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BMW of Columbia - SC

(2,547 reviews)
Visit BMW of Columbia - SC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2015 consumer dealer award
New (803) 760-7165 (803) 760-7165
Used (803) 832-0581 (803) 832-0581
Service (803) 462-4521 (803) 462-4521

Reviews

(2,547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Columbia - SC from DealerRater.

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I always receive superb service from Edwin and the

I always receive superb service from Edwin and the service team at BMW of Columbia. I cannot imagine servicing my BMW anywhere else. Prompt courteous service every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

My experience was amazing the columbia location is Very

My experience was amazing the columbia location is Very organized, clean and friendly staff. They did not disappoint

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

My service advisor Matthew Maxwell was friendly and

My service advisor Matthew Maxwell was friendly and professional from start to finish. The comfortable waiting room and refreshments made the wait time pass with ease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Went to have oil changed, wasn’t a long wait at all.

Went to have oil changed, wasn’t a long wait at all. Service guy Geoffrey was super helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My service guy Charles went above and beyond to make sure

My service guy Charles went above and beyond to make sure my vehicle was fixed and right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Charles here at BMW of Columbia! Please let us know if there is anything else we can do for you; we are more than happy to help!

I was extremely pleased with my visit to BMW Columbia.

I was extremely pleased with my visit to BMW Columbia. I spoke with Geoffrey and he listened to my concerns attentively. He rectified the issue and also varied that my car was up to date overall. I really appreciated that and I left a very pleased customer. Thank you again Jeff!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at BMW of Columbia! We hope you have a great day!

Morgan and Bryce provided awesome service, they ensured

Morgan and Bryce provided awesome service, they ensured my car buying experience was excellent and effortless! Also, they provided a stressless and seamless process on geting me in and out of dealership quickly. If you're interested in a total satisfying car buying experience without any headaches then BMW of Columbia is the place to go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass your comments to Morgan and Bryce here at BMW of Columbia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Morgan and Bryce provided awesome service, they ensured

Morgan and Bryce provided awesome service, they ensured my car buying experience was excellent and effortless! Also, they provided a stressless and seamless process on geting me in and out of dealership quickly. If you're interested in a total satisfying car buying experience without any headaches then BMW of Columbia is the place to go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Croft, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you have any further questions, please don't hesitate to reach out!

Good service good service good service good service good

Good service good service good service good service good service good service good service good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

After having several dealers looking for an XlM similar

After having several dealers looking for an XlM similar to my needs with little success, Columbia found a car for me but after 4 days they would not release the car. Bryce Arney had been working with me. We had agreed that if this car did not come through, I would just build what I wanted. Bryce tracked the car for me. When it came it he did everything to facilitate the purchase. I am now the owner of a new BMW X1M!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out if there's anything additional we can do for you.