Reviews
Great dealership especially when you have salespeople
Great dealership especially when you have salespeople like Bob Branic who takes his customers seriously.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I am a returning customer with Royal Oak Ford and am very
I am a returning customer with Royal Oak Ford and am very pleased once again. I was provided outstanding customer service and Mason/James worked with me and answered all of my questions. James went over and beyond with helping me due to my unique situation. Coffee and water was offered and I felt valued during the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kakia, thank you so much for your continued support! We are thrilled you had another fantastic experience with our team, especially Mason and James. We strive to provide top-notch customer service, and it's great to know we did.
Employees were welcoming, kind, and the environment was
Employees were welcoming, kind, and the environment was pleasant. Jackie was amazing and helped me to find a vehicle pretty quick and provided me with an abundance of resources. Customer service was phenomenal, I love the car that was chosen for and I?m going to continue being a customer. Thank you Jackie and Ford Conpany for making this a wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would never buy or lease a Craplorer again.
I would never buy or lease a Craplorer again. The MPG is horrible at 16.7MPG after 3 weeks. MY F150 did at least 21.5. Seat are incredibly uncomfortable and already my back is hurting. Also the new technology has some bugs, you have to fight with the vehicle at all times with the active 4WD. Just a suck car, would never purchase again.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service I was taken home and picked up
Excellent customer service I was taken home and picked up to pick up my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to work with.
Great to work with. They listen and make sure you get what you want. There is also very little pressure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!
The dealership was very clean and they offered water or
The dealership was very clean and they offered water or coffee. The staff was also friendly as well as helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve was great!
Steve was great!! Got me out of a bad deal and into a great one. The MachE is amazing!! Would go back for sure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very very happy to get the blue 2024 Ford Edge after
Very very happy to get the blue 2024 Ford Edge after searching for many weeks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great team, willing to help and answer all questions.
Great team, willing to help and answer all questions. They have the latest technology so signing the papers is simple and quick. They know what you need because they ask the right questions and they get you in and out without spending all day at the dealership. Highly recommend Royal Oak Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
